Air Canada’s Facebook Fans Revolt

1044559_562928920421674_1386994374_n

Oh dear. Sometimes a Facebook page isn’t such a good idea. Last week Air Canada showcased images of their new cabin on their Facebook page. As we reported back in February,  the new 777-300 they have brought to their fleet was been configured in what can only be described as a step above “sardine tin”. Narrow seats, and tighter seat pitch means they have crammed in a whopping 458 passengers. Let’s put that figure into perspective. That’s similar to a 747 capacity, and the 747 is almost a foot wider, and whilst similar in length, don’t forget a 747 has an upper deck.

1011980_562928967088336_677687895_n

Since the images were showcased on the Air Canada Facebook page, the images have come under attack with mainly negative comments and passengers stating they will no longer fly with the airline. What’s more, passengers have stated the new business class seating has lost it’s edge.

We have to agree that the level of seat comfort is severely lacking in economy, especially on long flights. Previously, on a 3 x 3 x 3 seating arrangement, 45% of passengers could have direct isle access, compared to a reduced 40% now. But the worst news, is the economy passengers that are sandwiched in-between others has raised from 33% up to 40%. We are sure, Air Canada was hoping for a positive take on the new cabin, which features an updated IFE system, but this new configuration can only be seen as a way of generating more money, and less about cabin comfort. Ironically, the Air Canada Rouge (Their LCC leisure product) is actually more spacious! Haven’t they got these products the wrong way around? Perhaps it’s time to start booking with Rouge…

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 5,136 other followers

%d bloggers like this: