Singapore Airlines has announced it will be investing more than SGD50 million in a somewhat overdue, revamp of its SilverKris and KrisFlyer Gold Lounges at Changi Airport’s Terminal 3. The current lounges will close in phases, starting August 2019 when the renovations commence, and are expected to be completed by mid-2021. While the final look and feel is still to be confirmed, the visuals from Hirsch Bedner Associates – the studio that created Sirru Fen Fushi Fairmont Maldives and Four Seasons Kyoto – showcase an elegant evolution of their existing design palette.
The new lounges will offer more generous open spaces (up to 30% larger), upgraded facilities and a wide array of F&B selections. The hospitality designers HBA have injected a fresh look and feel to each lounge that is “modern yet homely, while inspiring a sense of timeless elegance.”
This isn’t about re-inventing the wheel though. Suites and First Class customers can look forward to a brand new The Private Room and First Class Lounge, with carefully designed luxurious and intimate seating spaces suitable for both work and rest. The First Class Lounge will continue to feature a flagship bar, and The Private Room, a full-service fine dining section within the lounge. Customers can look forward to an enhanced epicurean journey with fresh and seasonally curated dining offerings, on top of the perennial local favourites.
The Business Class Lounge will also be expanded, featuring four distinct zones. Customers with a short transit can have a light snack in a relaxed café setting, while those with more time to spend may explore a full selection of Asian and international cuisines in the dining hall which will include live stations offering signature local delights.
The Business Class Lounge will also feature a full service bar that doubles up as a self service breakfast station in the mornings. Productivity pods will also be introduced for customers who need a discreet corner to catch up on work, and a rest area with chaise lounges will be provided for customers to catch some shut-eye before their flight.
The KrisFlyer Gold Lounge will double in capacity and include dedicated working spaces, as well as larger al fresco seating and dining areas. The lounge will also be equipped with restrooms and showers.
“With extensive research and feedback garnered from our customers, we have relooked and re-envisioned our customer journey to develop this new design concept for our lounges at T3. Keeping the needs and wants of our customers in mind, we aim to deliver an experience that exemplifies the luxury and warm hospitality that SIA is known for. The project is a key part of our commitment to constantly elevate the customer experience, on the ground as well as in the air, and we look forward to revealing the exciting new offerings as construction progresses,” said Senior Vice President Customer Services & Operations, Mr Marvin Tan.