Delta is the latest airline to act upon its promises to become a more sustainable carrier in the future. While perhaps seen as small steps, by sheer volume, these amount to some substantial changes. Starting this month, the airline will refresh its onboard product offerings with artisan-made amenity kits, introduce recycled bedding, reusable and biodegradable…
Read MoreToday marks the opening of Delta’s brand new Delta Sky Club situated in Terminal 2 of Fort Lauderdale-Hollywood International Airport. It is part of a multi-year multi-million dollar renovation project at the airport. The space is clearly designed for a post-COVID world, with soaring floor-to-ceiling windows with runway views, thoughtful interior touches and artwork from…
Read MoreA staggering 18 months ahead of schedule, the doors to the ‘Delta Sky Way’ at LAX is now open to customers. And when LAX customers visit the new Delta terminal, they’ll have more than just a streamlined check-in experience and new designer facilities to look forward to. The new Delta Sky Club at LAX, located on the…
Read MoreWith Salt Lake City International Airport recently opening its latest terminal, Delta – the largest of airlines operating from SLC – has also opened its largest Delta Sky Club with guests able to enjoy the new space from today. Covering just over 28,000 square feet, the new Club celebrates the area’s famous mountainous landscape while…
Read MoreThe addition of ‘Wellbeing Kits’ to flights might not be a brand new idea, but over the past few weeks, launches of these new amenities have certainly been a welcome addition in the airline’s arsenal to help empower passengers over their own hygiene and sanitisation. Roll over Naomi Campbell, who last year – with her…
Read MoreWhether it’s for sadness, or for joy, we’re pretty sure there were a few tears this month in Delta’s finance department as they agreed to part with $2.6billion dollars across two initiatives in as many weeks. The first, starting in March sees Delta Air Lines commit a grand sum of $1 billion over the next…
Read MoreDelta is yet again investing in their cabins, in what seems a steady stream of improvements to their product. Instead of upgrades to their service or long-haul products (and soon-to-be new uniforms) the new Airbus A321neo is getting some love. While slated to be delivered late 2020, the first image has surfaced of a brand new…
Read MoreFrench-born, but New York-raised, artisanal fragrance brand Le Labo is making its way into the new range of Delta’s Delta One TUMI amenity kits this month. Expanding their passenger experience reach and connecting ground and in-flight products, the range will also be housed in more than 50 Delta Sky Clubs later this year too. Delta will…
Read MoreDelta, who recently took a large stake in LATAM has also this summer launched its A330-900neo interiors. This means that now there is a similar all-aisle access business class product on certain LATAM and Delta flights, although Delta, which is rolling out doors across its new Delta One products, might be getting an additional edge.…
Read MoreThere are a few times in the past few years I’ve been proud of the advancements in service levels across all cabins, and this is one of them. Delta seems to be bucking the trend of shredding any passenger comforts away and de-bundling the inflight experience. In one bold statement made today, the airline has…
Read MoreThis year saw Delta roll out new threads for their employees. With any new roll out, comes the important question of what to do with the old uniforms. All 150 tonnes of it. Luckily, Delta has a very progressive approach to its operation, and has innovation running through the entire business. Instead of creating waste…
Read MoreThere is good reason why Delta won both “Winner Best Design Airline North America 2017” and “Most Improved Airline” at our awards last year. The latest addition to their fleet, a retrofitted 777-200 is a prime example of how the airline is going above and beyond to offer a truly exceptional passenger experience. At the…
Read MoreLast week saw the announcement of Virgin Atlantic’s return to service, with first flights taking wing on the 20th July to Orlando and Hong Kong, with New York (JFK) Los Angeles and Shanghai following suit the very next day. Following destinations will be announced in the following week for flights commencing at the start of…
Read MoreAir China has just announced it will bring a brand new Business Class seat to 10 of its A350s. While the carrier has a diverse selection of business class seats depending on which aircraft you are travelling on – the latest A350 seats might not be the most spacious, but they might just be the…
Read MoreFriday saw the announcement that KLM will finally introduce its own Premium Economy product, bringing the carrier in line with Air France, Delta and Virgin Atlantic, its strategic partners. Dubbed Premium Comfort Class, the product sits above its economy comfort product which is fundamentally an economy seat with a little more legroom, and below the…
Read MoreFollowing the delivery of its first Airbus A220-100 last week, Delta gave the world a sneak peek of the aircraft’s brand new interior. The new aircraft, designed to replace the now ageing 717 fleet will become the backbone of Delta’s regional operations with 74 on order atop of this new airframe. Designed to be experience-rich…
Read MoreTheDesignAir is thrilled to announce the 2019 award winners as voted for by our esteemed judging panel and our readers. Year after year, we see more improvements and enhancements across the passenger experience, from narrow to wide bodies to lounges and airports around the globe. We showcase the 2019 winners here.
Read MoreLast week saw the arrival of Delta’s brand new A350 featuring the airline’s brand new Delta One suites. Delta is the North American launch customer for the A350, which sets to change the image of the carrier with a new ‘Suite-based’ Business class and Delta Premium Select cabin. Even the Main Cabin will receive an enhanced look…
Read MoreThroughout 2020, we’ve seen the great efforts airlines have made to quickly adapt the passenger experience from check-in all the way through to onboard. However, airports across the world have also had to play a part in enhancing social distancing and help space out the flow of passengers throughout terminals and gate areas. Luckily, both…
Read MoreWith some 6000+ narrow-body and regional jets in the US alone, there is a huge market for ‘domestic First Class’ still, and competition is heating up at the front of the plane. Delta has just shown off its new First Class product, first announced in 2020, and the MiQ seats are starting to become commonplace…
Read MoreMost people will have flown on a Vantage product at some point if they’ve flown business class in the past decade, and the VantageXL is the flagship version, which has been adopted by the likes of Qantas, SAS, Delta and Philippine Airlines over the years. Understanding that passenger habits and needs have adapted in the…
Read MoreStarting next week, Delta is refreshing its TUMI amenity kits in the Delta One cabin, featuring a new look and feel that customers can make uniquely their own. Brought to life by Buzz products, Delta partnered with TUMI to create the world-first personalized amenity kit, delivering a truly unique and customized experience for customers. Delta’s TUMI hard-case…
Read MoreUnited Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
Read MoreTheDesignAir is pleased to announce the shortlist for the DesignAir Awards 2019 and just like last couple of years, we’ve opened some of the categories to the public. The voting is now closed! Now is your chance to pick from our shortlisted categories for Best Design Airline, by region, across the globe. All it takes…
Read MoreHot on the heels of its Vantage Solo design (now being manufactured by Thompson Aero Seating), London-based Factorydesign has revealed details about its mid-market hybrid business class seat for narrow body long-haul aircraft. Trying to navigate the economics and ergonomics of a premium product on a narrow body aircraft proves one of the most difficult…
Read MoreTurkish Airlines has taken their position as a leading European carrier one step further this week with two small luxury additions, but showcase the airline’s never ending improvement to the hard and soft products available onboard. Turkish has just announced two new amenity kits for its long-haul routes, one in Business and amazingly, a fully-fledged…
Read MoreWhile 2022 is already underway, it seems that airlines are starting to emerge from hibernation, and with it, bringing a wave of passenger experience improvements from new cabin classes to new amenities. But what are the emerging trends we expect to see through 2022? Premium Economy wars As well as seeing new premium economy products…
Read MoreFly better. That’s Emirates‘ marketing slogan. It’s the same marketing campaign that has featured the likes of Jennifer Anniston, onboard bars, showers, all-aisle access and swathes of space. The problem is, Emirates has – since the A380 entered its fleet – offered two products, a 777 and A380 business class product that couldn’t be more…
Read MoreNo matter how we look at it, the aviation business class landscape is changing, and is potentially as fragmented as ever. The race to the bottom is evident, even in currently touted ‘5-star airlines’ who seek profitability. Whether a desire to chase the most effective cabin configuration (LOPA), decision to reduce amenities to the bare…
Read MoreDelta recently announced it will be moving its operations to Terminal 2 and 3 in LAX from May 12th. It will be one of the largest terminal moves in the history of commercial aviation, but the benefits seem to outweigh the temporary inconveniences. The move is the start of a larger expansion and improvement plan for…
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