Heading over to Abu Dhabi to experience Etihad’s brand new A350 I was able to also experience the carrier’s 787 for the very first time. While the product is now a few years old, it was useful to see how the product was still standing up against the competition and how the two products –…
Read MoreEtihad has been looking to find an ecological solution to its inflight service for some time. Over the past few years the airline has been at the forefront of experimental eco-flights with everything from zero-plastic long-haul journeys to new technologies to rid the world of vapour-trails. However, the latest developments will be a welcome addition…
Read MoreI’ve been saying for a while that Etihad has been repositioning itself as the leader of boutique carriers. In fact, an impromptu conversation in my hotel bar last night with two Emirati ladies reaffirmed this belief, who excitingly dubbed the carrier as more ‘exclusive and chic’ than its larger, brasher, blingier, counterparts. It seems today…
Read MoreEtihad has always been a challenger brand in the Middle East, even if it’s not the youngest of the carriers. Often shadowed by its much larger, blingier cousin Emirates, and self-styled luxury carrier Qatar Airways, Etihad has had a bigger hill to climb, either winning market share, or the hearts and wallets of this lucrative…
Read MoreIt’s easier for designers to build passenger experiences for adults. It’s the core design language that makes up a brand and airline passenger experience. After all, we can all relate to how the design created will affect us. However, designers often forget children, which still make up a noticeable percentage of airline travellers. There are…
Read MoreEtihad Airways is the latest carrier to unveil a new safety video, with no surprises that the carrier has opted to film on location at Louvre Abu Dhabi, to give passengers across the globe, a glimpse of what attractions the capital has to offer. This is an emerging trend, something we’ve already covered a few times,…
Read MoreSensory design within aviation is becoming more commonplace. Brands are no longer just a visual manifestation of a company, as companies across the world embrace all of the senses to create lasting memories. Whether its fragrance, touch or sound, lasting memories are built when all of the senses fire in unison, with sound and scent…
Read MoreWe’ve been drowning in a sea of short-term hygiene messages across the last year as airlines have rapidly ‘masked up’ in order to win over what little passenger volume there has been. Today’s passengers have been assaulted by marketing imagery of planes being scrubbed within an inch of their life, crew in body suits and…
Read MoreEtihad has just partnered with DUBZ, powered by dnata, an off-airport solutions provider, making it easier for passengers to check in their bags, pick their seat, even upgrade and collect their boarding pass and luggage tags from their home within Abu Dhabi. A Covid-19 PCR test can also be arranged through the airline’s medical partner, LifeDx.…
Read MoreEtihad Airways is the latest airline to announce its wellness strategy to rebuild confidence and increase reassurance. Dubbed ‘Etihad Wellness’, the carrier has outlined its expanded and more comprehensive health and hygiene programme in an accessible customer guide. In a direct response to the COVID-19 outbreak, the programme will be championed by the introduction of specially…
Read MoreWhen it comes to personal hygiene kits, Etihad is one of the first airlines to offer a unique, upgraded proposition for its First and Business Class guests, which also includes a snood-style face mask for use throughout their journey and beyond. The soft reusable snood has been treated with MicrobeBARRIER™ fabric treatment, a broad spectrum antimicrobial…
Read More2020 has seen the rule book thrown out of the window. Carriers that have adapted quickly will see the largest market share in 2021. While many airlines continue to struggle just to survive day-to-day, some have taken this as an opportunity to level the playing field. While clear regional battles are at play across Asia,…
Read MoreEven non-aviation enthusiasts may have noticed that the skies look a little different today. As we head into another year since the pandemic first decimated commercial aviation, the large behemoth A380s and Queens of the skies – the Boeing 747 – are a rare sight at airports nowadays. Replaced by more economic and smaller long-haul…
Read MoreRecently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with many of the disciplines being rolled out across the airline, a carrier fast…
Read MoreRecently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with many of the disciplines being rolled out across the airline, a carrier fast becoming one…
Read MoreEtihad Airways is now the first airline in the region to have operated a flight without any single-use plastics on board, in a bid to raise awareness of the effects of plastic pollution. Flight EY484 departed Abu Dhabi on 21 April, landing in Brisbane on 22 April, also known as Earth Day. H.H. Sheikh Theyab…
Read MoreAs we announced a few weeks ago, Etihad has revamped its economy service to become more sustainable while offering passengers larger main meals and a restaurant-style service. On first impressions, offering two waves of dining would appear more complicated for the cabin crew, but as we found out by spending a few hours behind the scenes…
Read MoreFly better. That’s Emirates‘ marketing slogan. It’s the same marketing campaign that has featured the likes of Jennifer Anniston, onboard bars, showers, all-aisle access and swathes of space. The problem is, Emirates has – since the A380 entered its fleet – offered two products, a 777 and A380 business class product that couldn’t be more…
Read Morewith the rise of the all-aisle business class product, and now with doors, the benefits of First Class as a separate cabin class become more questionable. True exclusivity, privacy, space and dining are some of the only real benefits now, which doesn’t often equate to the price tag they come with. What if the needs of passengers looking for exclusivity, space or privacy could benefit from a space onboard that suits their needs, without the label of it being First Class? That’s what Paperclip Design in Hong Kong have considered in their latest concept, hot off the heels from their Butterfly seat design.
Read MoreLet’s face it, airline cabins are becoming more and more familiar, the day of being surprised when walking onboard is almost over. The era of innovation that saw all-aisle access, private suites, and fully flat beds in business class – which first blossomed some twenty years ago – has seemingly settled into a plateau that…
Read MoreEtihad Airways, who is turning 15 this year, has just launched a new ‘Choose Well’ campaign reflecting the airline’s new customer proposition. The airline references the multiple choices we face when we travel, and how to customise the journey on their own terms. It is also reaffirms that Etihad’s customers, partners, guests and employees…
Read MoreToday saw the official approval of Qantas’ long-awaited Project Sunrise, something that was postponed a few years due to COVID. With the announcement that the airline will order 12 A350-1000 aircraft capable of flying from Sydney direct to London and New York, which will see the longest and furthest flights in the world. But that…
Read MoreFriday saw the announcement that KLM will finally introduce its own Premium Economy product, bringing the carrier in line with Air France, Delta and Virgin Atlantic, its strategic partners. Dubbed Premium Comfort Class, the product sits above its economy comfort product which is fundamentally an economy seat with a little more legroom, and below the…
Read MoreThe new incarnation of Virgin Australia has continued its previous tradition of offering a very special lounge to its most prestigious guests. Today saw the curtain lift on the airline’s long-awaited invitation-only private ‘Beyond Lounges’ in Melbourne, Sydney and Brisbane, reserved for corporate partners, some high-status Velocity Frequent Flyer members and key opinion leaders throughout…
Read MoreJetBlue has been long touting its desire to compete on the Transatlantic market. With the recent exit of Norwegian’s long haul operations, there’s certainly a slot to be filled in competitively priced disrupters, and JetBlue has jumped at the opportunity. However, it certainly means business, trying to take a slice of the highly lucrative Transatlantic…
Read MoreTomorrow, Qatar Airways will see the first flight by its new Boeing 787-9 Dreamliner passenger aircraft, featuring its much anticipated new Adient Aerospace ‘Ascent’ Business Class Suite. The aircraft will operate on a number of key routes to Europe and Asia, starting with its Doha to Milan service followed by Doha to Athens, Barcelona, Dammam,…
Read MoreWhile 2022 is already underway, it seems that airlines are starting to emerge from hibernation, and with it, bringing a wave of passenger experience improvements from new cabin classes to new amenities. But what are the emerging trends we expect to see through 2022? Premium Economy wars As well as seeing new premium economy products…
Read MoreEtihad Airways has been realigning itself to try and shake off a rather expensive partnership with the likes of Air Berlin and Alitalia recently, so a new partnership to bolster the passenger experience, and with Acqua Di Parma no less, is most certainly welcome. Unlike other carriers, who have different partners depending on the class…
Read MoreThis week, Etihad Airways launched its new Emirati designed loungewear collection available to First Class and The Residence guests. Revealed at the Louvre Abu Dhabi, the stylish new line by Emirati brand A Friend of Mine by Xpoze was received by a star-studded ‘Night at the Museum’ event. The night was jointly hosted by the airline and influential…
Read MoreLast month, we were lucky to try out SriLankan’s Business Class again, approximately 4 years since the last time, which was the first time since the pandemic, and it gave us an opportunity to see how the carrier was faring post-COVID. SriLankan has always been one of our secret favourite carriers. It often sits below…
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