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From boutique carriers to beds, bars and onboard spas, the ME3’s need to evolve the landscape for its premium travellers

2020 has seen the rule book thrown out of the window. Carriers that have adapted quickly will see the largest market share in 2021. While many airlines continue to struggle just to survive day-to-day, some have taken this as an opportunity to level the playing field. While clear regional battles are at play across Asia,…

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British Airways revamps Milan Linate lounge, but without the modern design palette of newer lounges

After three months of renovation, the new British Airways Linate lounge has opened its doors to British Airways and Oneworld passengers. While the lounge features  a new look reception where customers will receive a warm welcome, it doesn’t reflect the ultra-modernist design of the newer lounges in Rome, Aberdeen or JFK. Instead paisley designs, more warmer tones…

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Special Trip Report: Why Virgin Atlantic’s new A350 product highlights a magical shift in the carrier’s positioning

In the past Virgin Atlantic was seen as the coolest of underdogs – the carrier for those in the know, flown by the rich and famous across the Atlantic. Onboard massage therapists, inflight bars, even a business class lounge with a Jacuzzi used to be signature parts of the passenger experience. Times have changed however,…

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It’s a goodie bag! Virgin Atlantic revamps amenities, with cool eco-credentials

Virgin Atlantic has just pulled back the drawstring on a series of eco-savvy amenity enhancements across its cabins. Naturally focussing on their Upper Class product, which has recently had an upgrade, there are a plethora of extra enhancements from socks to pyjamas. The hero of these enhancement is Virgin’s quirkily-named ‘Goodie bag’ which features REN…

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ANA Plans On Upgrades for Domestic Lounges

All Nippon Airways (ANA) is moving forward with a plan to “raise the bar on customer service” even higher. ANA is well known for an internationally-high standard excellence in hospitality, so there is no surprise that the airline wants to upgrade its domestic lounges at Itami, Fukuoka and Naha Airports, which will be redesigned in…

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Trip Report: SriLankan A330-300 Business Class February 2018

Flight: UL506 Aircraft Type: A330-300 Class: Business Class Route: LHR-CMB Date: February 2018 http://www.srilankan.com SriLankan Airlines recently added two daytime flights per week from London to Colombo, flying on Saturdays and Sundays, providing better connections and more convenient departure times. This now makes the airline even more attractive to passengers looking for one-stop carriers between London and the Maldives, Sri…

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The Shifting Landscape Of The ME3

Recently the ME3, Emirates, Etihad and Qatar have all garnered attention for their differing stances on their lucrative premium passengers. While Etihad has taken the stance of appealing to all classes especially economy, Emirates is going to try to lure First Class passengers with a new First Class cabin in November, and Qatar seeks to…

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Auckland Airport’s $1.8 Billion Infrastructure Investment To Support The Continued Growth Of New Zealand Travel

“In the 50 years since Auckland Airport opened, how New Zealanders travel and where we travel to has changed significantly. At the same time Auckland’s airport has evolved and grown from only several hundred thousand passengers in 1966 to over 18.7 million this year,” says Auckland Airport Chief Executive, Adrian Littlewood. Interestingly most of that…

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Qatar Is Latest Airline To Release A Campaign To Respond To A Political Landscape

Qatar Airways has released a powerful video campaign in response to their closed airspace borders. Titled “No Borders, Only Horizons” the video subtly addresses their current situation with a strong, emotionally-based message. This latest campaign follows recent videos from Turkish Airlines featuring Morgan Freeman and Aeromexico that responded to the actions of the US. The…

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