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British Airways and American Airlines reveal new JFK Terminal 8 offering

American Airlines and British Airways have now announced greater detail surrounding their plans to co-locate operations at JFK’s Terminal 8 from December this year. Together the two airlines co-location should offer a more seamless customer experience while also supporting the Port Authority of New York and New Jersey’s ambitious plan to transform JFK into a leading…

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American unifies 787 Business Class product, with the 787-8 receiving an upgraded experience.

We’re starting to see some positive stories across the industry now, focussing on a return to service and a return to growth. From Wizz’s latest route announcements, to design agencies and airlines setting up their near-future solutions to Covid-19. However, American Airlines’ latest 787 deliveries re-energise a positive conversation about cabin releases on the horizon.…

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American Express and Escape open new lounges side-by-side in Phoenix Sky Harbor’s terminal 4

American Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with Air Canada, American Airlines, British Airways, Condor, Southwest, Volaris and WestJet. The new lounge complex…

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LATAM’s new South American narrow body ‘Premium Economy’ is everyone else’s Business Class, and we love them for it…

If you’ve ever travelled within Europe (excluding on Turkish Airlines) you’ve probably flown what is dubbed Euro Business. It’s a fairly simple concept of the first few rows of an otherwise fairly normal narrow-body jet becoming the carrier’s Business Class, which comes with all the bells and whistles of a Business Class ticket, including priority…

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LATAM further elevates ground product in Santiago, Chile

LATAM took a fairly surprising (and welcome) decision to completely revamp its still fairly modern signature ground product in Santiago de Chile, which only opened back in 2015. The brand-new LATAM Lounge has just opened its doors for its preferred passengers and LATAM’s partner airline members, including while waiting for their flight. The new space,…

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American Express Opens New Lounge In Melbourne

American Express opened a new lounge this week in Melbourne International Airport. Located in Terminal 2 at Satellite Level Departures, The American Express Lounge “will offer Card Members a place to relax, refresh and reboot while traveling through Australia.” The lounge, which sadly doesn’t feature any windows, might be small, but its access is fairly limited,…

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Stelia’s new Opera narrow body seat might not look a game changer, but it’s a clever evolution

Stelia’s new ‘Opera’ seat has just entered the market, specifically for narrow-body single-aisle cabins. This new “Full Flat, Full Access, Full Privacy” Business Class seat claims it offers the highest standard wide-body comfort on single-aisle. Now you might be like, ‘hang on, I’ve seen reverse herringbone seats on single-aisle aircraft before, such as American Airlines…

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American Airlines And Casper, A Dream Partnership

American Airlines is the latest airline to introduce branded bedding to the skies of North America. Beginning in December, AA customers seated in long-haul international and transcontinental First or Business class and Premium Economy can enjoy a suite of advanced sleep offerings designed by Casper’s award-winning engineering team. The Casper line of sleep products will…

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About face! Why British Airways might need to accelerate its Business Class retrofit

There’s quite a lot of commentary on Covid-19 right now, and the research is constantly evolving. There’s already some innovative designs on the drawing board for helping with the perception of social distancing, including Factorydesign’s Isolation Kit and Aviointeriors’ Janus seat concept. While Factorydesign’s concept actually is quite smart and has a post Covid-19 application,…

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American Express Centurion Lounge Opens In Hong Kong International Airport

This week American Express announced the expansion of its signature airport lounge network, The Centurion Lounge, with two new locations in Hong Kong and Philadelphia International Airports. Hong Kong, which opened this week, marks the first Centurion lounge in Asia, and Philadelphia, opening in late October, marks the 8th U.S. location of this brand. “We are…

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United Airlines declares ‘Passenger Experience war’ against rivals with impressive new interiors

United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…

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Philippine Airlines introduces new regional A321 Neo fleet

Philippine Airlines is continuing to improve its passenger experience, investing in new aircraft and turning the carrier around from its earlier, higher density approach to its business. In the past few years that has meant new long-haul business class cabins, improved lounges and A321s with fully flat seats for medium-long haul operations across Australasia. The…

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