American Airlines celebrated the opening of its new Flagship Lounge and Flagship First Dining facilities at Los Angeles International Airport, offering customers new options to dine, relax and get ready for long journeys. American’s renovations to its Flagship Lounges and its Flagship First Dining are part of a $200 million investment in the luxury travel…
Read MoreAmerican Airlines is the latest airline to introduce branded bedding to the skies of North America. Beginning in December, AA customers seated in long-haul international and transcontinental First or Business class and Premium Economy can enjoy a suite of advanced sleep offerings designed by Casper’s award-winning engineering team. The Casper line of sleep products will…
Read MoreThis week sees the last of American Airlines 47 Boeing 777-200ER aircraft to receive it’s retrofit. This means that the carrier can now boast lie-flat, aisle accessible seats in Business Class and International Wi-Fi on all 67 Boeing 777s in their fleet (which comprises 47 777-200ERs and 20 777-300ERs). The completion will be music to…
Read MoreToday saw the debut of American Airlines‘ newly-renovated Flagship Lounge and brand new Flagship First Dining at New York John F. Kennedy International Airport. The lounge is part of a wave of new lounges opening in Chicago, Dallas, Los Angeles, Heathrow, Miami and Philadelphia. At first glance the lounge is certainly impressive, and has adopted…
Read MoreJanuary saw the roll-out of new amenity kits in American Airlines‘ First and Business Class cabins on long-haul International services, in addition to the carrier’s prestigious Transcontinental A321T flights between JFK, SFO and LAX. The new kits were co-designed and branded by renowned lifestyle brand Cole Haan. Founded in Chicago in 1928, Cole Haan have brought their expertise…
Read MoreYesterday American Airlines saw 70,000 of their front line staff wear the airline’s new uniform for the very first time in a global unveiling. Replacing the previous decade-old threads, the latest designs will align the staff with the ‘new’ American brand. Designed by the involvement of staff across the airline, the new threads have been well…
Read MoreIf travelling internationally with American Airlines, chances are you’ve heard about the carriers wide-body fleet touting all-aisle-access and fully flat beds on certain key routes. However, if you are flying on a less prestigious city pairing, you may still be flying on one of American’s slightly more dated 757 products. The good news is that…
Read MoreAmerican Airlines have just opened a contemporary new-look lounge in one of their key destinations, London’s Heathrow Terminal 3. This is just one of the many locations to receive some love that American Announced at the beginning of the year. Gone is the drab traditional interior, instead, there is an almost Mad Men feel to the main space.…
Read MoreAmerican Airlines today announced two new exciting developments for their network. Starting November 4th, American Airlines will start flying from Dallas DFW to Madrid and Sao Paulo on their brand new 787-9 Dreamliner. Schedule: DFW-MAD MAD-DFW Departs DFW at 5:45 p.m. Departs MAD at 12:20 p.m. Arrives at MAD at 9:55 a.m. (next day) Arrives…
Read MoreMost people may not know, but the first Airline lounge was actually created by American Airlines back in 1939. Since then, lounges have come full circle to be some of the most opulent and premium branded spaces around the world. It’s no surprise then that the founder of the airside lounge has decided to invest…
Read MoreAmerican Airlines have announced they will be the first US carrier to introduce a ‘true’ Premium Economy on its international wide-body fleet. Premium Economy will be available in late 2016, and will offer a new class of service directly behind Business Class, providing an enhanced product offering compared to the Main Cabin. This new international-standard product…
Read MoreYou may have already spotted these new kits, but starting this month, American Airlines have upgraded the premium experience for its customers and paying tribute to the proud history of its employees around the world with all-new amenity kits for most international and transcontinental flights, featuring special, limited edition kits that honor nine airlines that laid…
Read MoreSo the votes are in. American Airlines employees have voted, and the figures have been totted up. The new American tail stays. According to airchive, there were 60,418 voters, which accounts for 60% of their staff. Interestingly, 31,355 people voted in favour of the tail. We can save you the math. That’s 52%. Not exactly…
Read MoreIt’s no secret that we weren’t fans of American’s new livery when it came out, and although we loved the new 777 premium cabins, we thought the livery was missing the mark, being overtly American, one thing that Internationally has always been a nationalistic stereotype picked up on by the rest of the global community.…
Read MoreWith the recent update of both their AA IOS app, featuring slicker graphics, cleaner navigation and smaller more restrained typography; and the new check in kiosks starting appearing across the network with new updated graphics, it is clear to see that American have invested into a new brand. Safe to say it is more than…
Read MoreUnited Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
Read MoreEven non-aviation enthusiasts may have noticed that the skies look a little different today. As we head into another year since the pandemic first decimated commercial aviation, the large behemoth A380s and Queens of the skies – the Boeing 747 – are a rare sight at airports nowadays. Replaced by more economic and smaller long-haul…
Read MoreWe’re starting to see some positive stories across the industry now, focussing on a return to service and a return to growth. From Wizz’s latest route announcements, to design agencies and airlines setting up their near-future solutions to Covid-19. However, American Airlines’ latest 787 deliveries re-energise a positive conversation about cabin releases on the horizon.…
Read MoreAs the phrase goes, “good things come in small packages.” In 2018, the airline industry carried 4.4billion passengers. It has become an integral part of human life, but it’s also an industry of behemoth players. In fact, in 2018, the top 10 airline groups transported over one third of the entire annual traffic, leaving the…
Read MoreWhile our previous article asked airlines to think differently, the global landscape continues to evolve at a speed that few can keep up with. You might have noticed we’ve not been updating recently, but considering the current landscape, you can’t blame us. At TheDesignAir, we focus on positivity in the airline industry, and we’re a…
Read MoreIf you’ve ever travelled within Europe (excluding on Turkish Airlines) you’ve probably flown what is dubbed Euro Business. It’s a fairly simple concept of the first few rows of an otherwise fairly normal narrow-body jet becoming the carrier’s Business Class, which comes with all the bells and whistles of a Business Class ticket, including priority…
Read MoreAmerican Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with Air Canada, American Airlines, British Airways, Condor, Southwest, Volaris and WestJet. The new lounge complex…
Read MoreFlight: TK67 Aircraft Type: 787-9 Class: Business Class Route: DPS-IST Date: September 2019 http://www.turkishairlines.com It’s not a secret that Turkish Airlines has one of the best soft products in the sky. From our previous reports, we’ve always been impressed with the food & drink, amenities and IFE system onboard their aircraft, but the B777 and A330 hard products in business…
Read MorePhilippine Airlines is continuing to improve its passenger experience, investing in new aircraft and turning the carrier around from its earlier, higher density approach to its business. In the past few years that has meant new long-haul business class cabins, improved lounges and A321s with fully flat seats for medium-long haul operations across Australasia. The…
Read MoreIn a world where everyone can now easily become a critic, navigating our way through the vast swathes of reviews can be daunting. After all, human nature dictates we will only ever comment on something exceptional. This is why ‘average’ reviews are rarely seen, with either excellent or scathing comments usually posted. Airlines are subject…
Read MoreAmerican has just opened its latest lounge in the airline’s largest hub, in Dallas Fort Worth International Airport (DFW) where the airline is seeing continued growth. This follows the LAX Flagship lounge which opened earlier this year. The Flagship Lounge, located in Terminal D spans over 23,000 square feet, with seating for up to 350…
Read MoreNo matter how we look at it, the aviation business class landscape is changing, and is potentially as fragmented as ever. The race to the bottom is evident, even in currently touted ‘5-star airlines’ who seek profitability. Whether a desire to chase the most effective cabin configuration (LOPA), decision to reduce amenities to the bare…
Read MoreAmerican Airlines has just introduced a new wave of amenity kits for passengers in its International First & Business, Transcon First & Business and International Premium Economy cabins. As with most airlines, American has teamed up with leading up-and-coming lifestyle and skincare brands. Coming on line mid February, the kits are designed in collaboration with This…
Read MoreTurkish Airlines has just received its new A321Neo aircraft. The aircraft, which will be deployed on its short and medium haul routes. The aircraft also features the Airbus Cabin Flex configuration, which has removed the usual door positions locating them over the wing, to allow for more passenger space and a more seamless cabin plan.…
Read MoreOur recent experience with Turkish Airlines shows it has the fundamental ingredients for a leading passenger experience, however with just a few small tweaks, the airline could have the perfect recipe. Sat in their existing ‘Lounge Istanbul‘ we conduct an exclusive interview with Arif Ali Gezmisoglu, Turkish Airlines’ Customer Experience Manager, finding out that the…
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