post

United Airlines declares ‘Passenger Experience war’ against rivals with impressive new interiors

United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…

Read More
post

United Airlines Launches PGA Inspired Amenity Kits & Limited Edition Tins

United Airlines won’t be beaten, and like Cathay Pacific, have introduced a brand new amenity kit. In a slightly less tactile, but still nicely packaged product, will be offering international premium-cabin customers a unique enhancement to their in-flight experience with specially designed amenity kits available through late spring. As part of a wider initiative to improve…

Read More
post

Boom! There goes United

United Airlines has brought a little bit of future optimism to the aviation industry once again today with the announcement of a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic…

Read More
post

The Odd Couple, United And… Spiderman?

It’s not the first super-hero partnership, in fact, Turkish Airlines has had a whole wave of super heroes in their safety video for over a year since the Lego Movie came out, and Superman and Batman have been adorning one of their 777’s for years. But, beginning June 1, United Airlines will launch its latest…

Read More
post

United Rolls Out New Amenity Kits

United Airlines‘ customers now have an opportunity to experience the ever-popular Sunday Riley products thanks to the upcoming roll-out of new amenity kits featuring what is frequently described as a ‘cult’ beauty brand. This new collection, In some stylish leather cases (in premium classes) will begin its roll-out later this month on board and the range…

Read More
post

TheDesignAir Exclusive Interview With Turkish Airlines’ Arif Ali Gezmisoglu Reveals New Business Class Is On The Horizon

Our recent experience with Turkish Airlines shows it has the fundamental ingredients for a leading passenger experience, however with just a few small tweaks, the airline could have the perfect recipe. Sat in their existing ‘Lounge Istanbul‘ we conduct an exclusive interview with Arif Ali Gezmisoglu, Turkish Airlines’ Customer Experience Manager, finding out that the…

Read More
post

United Opens New Polaris Lounge In Newark Airport

United’s roll out of their Polaris product has been a little ‘relaxed’ shall we say, with the original premise being launched back in 2016. However, the airline will open the doors to its latest lounge in Newark on Monday June 4th, featuring daybeds, shower suites, private dining and more. On offer exclusively to the airline’s international premium…

Read More
post

United’s New Polaris Cabin Brings Carrier Up To International Level

United Airlines has unveiled today a brand new international business class cabin and lounge concept that will start flying December 1st 2016. This revolutionary leap for United pushes the boundaries of comfort and amenities for the one remaining US legacy carrier that has lagged behind the recent developments at Delta and American. Named after the North Star, United…

Read More
post

Hawaiian Airlines Deliver An Exceptional Premium Cabin

Watch out Fiji Airways, there is a new boutique airline vying for the attention of the Pacific. Hawaiian Airlines today revealed their plans to install a brand new lie-flat first class (or International business class) product that matches international business class standards. We are thrilled, as finally Hawaiian have concreted their position as the true owner of…

Read More
post

Singapore Airlines Order A350 ULR To Restart Flights To US

Move over Emirates and Panama City, there’s a new ultra-long-haul flight on the horizon. Announced yesterday, Singapore Airlines has signed an agreement to be the launch customer for a new ultra-long-range variant of the Airbus A350 aircraft, enabling the resumption of non-stop flights between Singapore and the United States replacing the carrier’s older A340-500 services that…

Read More
post

United Continue To Adapt With A Wave Of Improvements

United Airlines announced this week it was bringing new Global First and Business First amenity kits to the skies. Beginning Aug. 1, 2015, the airline will exclusively offer Soho House’s London based ‘Cowshed’ skin-care products onboard in newly redesigned amenity kits for premium-cabin customers on intercontinental flights. Also, a collection of Cowshed products will be available in many…

Read More
post

Airlines Get Into Apple Watches In A Big Way

Here at TheDesignAir, we love a good app. Qantas recently announced their introduction of their new Apple Watch App, weeks before the must-have travel accessory goes on sale worldwide. Using the app, customers will receive notifications telling them of gate changes, what carousel from which to collect their baggage and up-to-the-minute information of their journey. Qantas Executive Manager…

Read More
post

TRIP REPORT: Hawaiian Airlines February 2014

Flight: HA09 Aircraft Type: A330-200 Class: Economy (Extra legroom) Route: LAX-HNL Date: February 2014 http://www.hawaiianair.com Best for: Those wanting to start their Hawaiian holiday off with a little extra everything. Most likely to sit next to: With the mini cabin-extra legroom seats, savvy travellers who have done this trip before and know what an extra few inches can do. Business or pleasure: Business?…

Read More
post

Hawaiian Airlines Announce Extra Comfort Economy Seating

One of our favourite carriers, Hawaiian Airlines has recently announced that in June 2014, their A330 fleet will offer a new level of comfort in their economy cabin. Titled ‘Extra Comfort Economy’, Hawaiian, In their first comprehensive redesign of its long-haul seating configuration, will be offering a new class of seats that offer more legroom and other amenities…

Read More
post

Southwest Airlines Launch New Uniform

Southwest Airlines has always been seen as a fun-loving airline, with many people loving their light-hearted and easy going nature. Individual safety messages and character is encouraged to create a warm environment to put their passengers at ease. However, their latest incarnation of the female outfit, couldn’t be anything further from fun if it tried.…

Read More