Our recent experience with Turkish Airlines shows it has the fundamental ingredients for a leading passenger experience, however with just a few small tweaks, the airline could have the perfect recipe. Sat in their existing ‘Lounge Istanbul‘ we conduct an exclusive interview with Arif Ali Gezmisoglu, Turkish Airlines’ Customer Experience Manager, finding out that the…
Read MoreTheDesignAir is pleased to announce the 2017 Award winners as voted for by our esteemed judging panel and our readers. This year has seen a wave of improvements around the world in the field of passenger experience. From impressive new aircraft, new First Class Suites to the smallest details found in tableware and amenity kits.…
Read MoreIt’s that time again, and the judges have voted for their Top 10 Liveries for 2014. Each year the judges sort through the best of the best to find out what is hitting the mark. This year some familiar faces return, and some get booted out of the top 10, and there are even a…
Read MoreFlight: EY12 Aircraft Type: A380 Class: Business “Studios” Route: LHR-AUH Flight time: 6:40 Seat: 12E Date: Februrary 2015 http://www.etihad.com Best for: Savvy one-stop travellers who want one of the very best products in the skies The crowd: Mainly international travellers, less UAE based passengers than its rivals. Business or pleasure: Definitely both, however the creature comforts far outweigh the excellent connectivity found onboard. Routes: Etihad fly to…
Read MoreDubai might be a sprawling metropolis of ever expanding hotels, apartments and skyscrapers, each featuring the biggest and best, it’s not always a matter of following the latest and greatest to find a gem of a hotel. Shangri-La Hotel on Sheikh Zayed Road might be one of the first luxury hotels in Dubai, but its…
Read MoreOur TheDesignAir Top 10 lists have undergone a revamp in 2014, and to aid transparency, our top 10 airlines will now have their rating out of 100 shown, as voted for and calculated by our judging panel. This month we cover our top 10 premium economy classes. With airlines investing more into their new mid-cabin classes, competition is…
Read MoreAlaska Airlines have just announced that they will form a combined carrier, as the company solidifies its status as the West Coast’s premier airline. While sadly the Virgin America brand will be absorbed by Alaska Airlines, the partnership seems to have rubbed off on the longer-lasting of the two carriers. There’s still a good amount…
Read MoreFlight: EY18 Aircraft Type: A330-300 Class: Business Class Route: LHR-AUH Date: July 2014 http://www.etihad.com Best for: International business class travellers looking for luxury with one-stop connections Most likely to sit next to: Local Abu Dhabi residents or über-cool marketing and media types. Business or pleasure: This is an airline all about pleasure, whilst the carrier offers wi-fi and large tables to work from and…
Read MoreOur TheDesignAir Top 10 lists have undergone a revamp in 2014, and to aid transparency, our top 10 airlines will now have their rating out of 100 shown, as voted for and calculated by our judging panel. What is interesting for our Top 10 International business classes 2014 is the wide ranging percentage scores within the top…
Read MoreWe are pleased to announce our Top 10 Cool Airline Brands 2014, the list features the ‘coolest’ airlines found around the world, as voted by our judging panel. This year brought a variety of new entrants, due to their work in 2013 in improving their brand image. There were also a host of airlines that…
Read MoreIt was announced at the end of last week that little known Sata International may be undergoing a rebrand. The airline, also known as ‘Sata Air Azores’ is changing it’s image to become ‘Azores Airlines’. Shockingly, this rebrand of the airline is being announced 4 years after the incumbent design was released. Globally speaking, this still…
Read More…Emirates, perhaps no surprise there, but whilst all eyes have been on their competitors Qatar Airways and Etihad in 2014, Emirates has quietly grown itself to be one of the powerhouses of the international airline industry. Last year saw the airline receive no less than 27 aircraft, the equivalent of slightly more than one delivery a…
Read MoreWe were lucky enough to get invited to LATAM’s inauguration of their brand new Santiago Lounge today. The largest lounge in South America (and the largest so far for LATAM) hasn’t failed to deliver on its promise with over 23,000sq feet of luxurious passenger comfort on offer. LATAM have left the best till last, with the…
Read MoreWelcome to our Top 10 destinations of 2014, the list of the best places to go for the year ahead. Here at TheDesignAir we’ve wrapped up the best 10 destinations, whether it be for the best in air travel, the best new routes or the hottest hotels to stay in. So without further ado, here’s the…
Read MoreEmirates just announced their fourth daily flight to Dubai from London Gatwick airport, filling the large gap between the lunchtime and evening flight. Starting October 1st, the flight will take off at 16.50, it’s the perfect addition to the airline’s extensive nine other daily flights from the UK Capital. With six flights from London Heathrow and four from Gatwick,…
Read MoreFlight: TK15 Aircraft Type: 777-300ER Class: Business Class Route: IST-GRU Date: April 2017 http://www.turkishairlines.com Turkish Airlines has certainly caught our attention recently. In our first report on the airline’s short-haul product, they impressed us with a region-beating business class product. As part of our three part series we were happy to explore their signature long haul product, which stars in their latest…
Read MoreThis year there have been many new lounges appearing around the world. Each offering a unique level of luxury and identity that has meant a broad and interesting collection of spaces in a variety of spaces. Excellent spaces that didn’t make the list, but should still be commended, include Virgin America’s ‘The Loft‘ in LAX,…
Read MoreFlight: UL504 Aircraft Type: A330-300 Class: Business Class Route: LHR-CMB Date: September 2016 http://www.srilankan.com SriLankan Airlines has passed by our radar for far too long, and their new business class product has now been flying for a few years on their A330-300 aircraft. Featuring all-aisle access, WiFi and quite frankly, amazing cuisine, it was time to take this Oneworld…
Read MoreWith our return to our monthly Top 10’s, this month we celebrate the launch of several new First Class cabins around the world. Have they made our Top 10 though? Interestingly, as our judges went through the offerings, it became apparent that ‘International First Class’ cabins have changed over the past few years, turning from…
Read MoreHere at Thedesignair we have been watching the recent trend over the past few months of new uniforms being launched around the world, from China Eastern to Virgin Atlantic, new threads have become the new norm, lifting the inflight product and refreshing the cabin look and feel, whilst also (hopefully) making the cabin crew a…
Read MoreThe Wall Street Journal recently posted a brilliant article about the supposed ‘Shrinking’ Airline seat, where airlines have become savvy to squeezing in an extra seat per row to get extra revenue, whilst losing an inch per seat width in comfort. Interestingly the main airframes this applies to is the 777 (9 across comfortably, but…
Read MoreWe are pleased to announce our Top 10 economy classes for 2013. We have scoured the world for airlines that have really shown us something truly special. Whilst many airlines didn’t make the list, we’d like to state that generally over the past 12 months, we have seen airlines around the world innovate and renovate…
Read MoreHere at TheDesignAir, our team of expert judges have looked at the liveries around the world this year and have come up with our Top 10 liveries for 2013. Whilst we have some great looking airlines from last year’s Top 10 still appearing in the list this year, there are some great new liveries that are…
Read MoreThis week marked the arrival of Korean Air‘s new 747-8i passenger aircraft. The first of 10 on order, these new aircraft are heralded as the flagship airframe for this South Korean airline. KAL, which already operates seven 747-8 freighters, has become the first airline in the world to operate both the passenger and freighter version of…
Read MoreHere at thedesignair.net, we have almost been running for 6 years and produced in excess of 1,000 stories. We are thrilled that the website has grown so quickly, with such a great following. As the site grows, so do our partnerships, and we have worked hard to develop relationships with some of the best talent…
Read MoreFlight: KL706 Aircraft Type: B777-200 Class: World Business Class (new version) Route: (LHR)-AMS-GIG Flight time: 11:14 Seat: 4D Date: October 2015 http://www.klm.com Best for: Travellers from across Europe connecting onto long-haul routes. The crowd: Mainly Dutch travellers and Brazilian passengers, older generation on a long-haul leisure route. Business or pleasure: Most passengers were relaxed and in couples. Rio is much more leisure oriented compared with…
Read MoreYou probably won’t know this, but Virgin Atlantic and Delta are the official airline partners of The O2. As part of their partnership, they are bringing a bit of style to the U.K.’s most well known entertainment venue this summer, with the launch of their permanent NY-LON Lounge Bar. Honouring the airlines’ important New York – London…
Read MoreAs part of Cathay Pacific‘s continued redevelopment and enhancement of their in-flight offering, the airline announced today the launch of their new business class amenity kit for flights to and from Hong Kong. In a move familiar around the world, the airline has partnered with a beauty house, this time featuring products from Jurlique, a…
Read MoreSo welcome to 2013, and business is booming (allegedly) so why not take a review of some of the best business classes available around the world right now. Whether it’s window shopping or a serious decision, our team of experts have scoured the world to find some of the most exclusive cabins available this year.…
Read MoreFlight: AZ674 Aircraft Type: B777-200ER Class: ‘Magnifica’ Business Class (older generation) Route: FCO-GRU Flight time: 11:12 Seat: 3A Date: September 2015 http://www.alitalia.com Best for: European one-stop travellers who are happy to connect in Europe for more affordable fares. The crowd: Even though this is a very established route, the passengers seemed almost entirely Italian. Business or pleasure: The carrier suits business travellers, and with their imminent introduction of Wi-Fi,…
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