Category Archives: AIRSIDE

Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique

Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique

Plaza Premium opens new lounge in Dubai

Plaza Premium has just opened its doors in Dubai International Airport, allowing Emirates (and FlyDubai) passengers – not qualifying for its expansive lounges – a new place to relax and unwind before their next flight. It’s not a small lounge

Plaza Premium opens new lounge in Dubai

Plaza Premium has just opened its doors in Dubai International Airport, allowing Emirates (and FlyDubai) passengers – not qualifying for its expansive lounges – a new place to relax and unwind before their next flight. It’s not a small lounge

Air France reimagines Business Class product, specifically for their leisure routes from Orly and Caribbean & Indian Ocean destinations

Air France has just announced two new Business Class product launches, both on the ground and in the skies, geared towards the leisure market. Launched in close proximity the airline has announced its latest Caribbean and Indian Ocean retrofit featuring

Air France reimagines Business Class product, specifically for their leisure routes from Orly and Caribbean & Indian Ocean destinations

Air France has just announced two new Business Class product launches, both on the ground and in the skies, geared towards the leisure market. Launched in close proximity the airline has announced its latest Caribbean and Indian Ocean retrofit featuring

American Express and Escape open new lounges side-by-side in Phoenix Sky Harbor’s terminal 4

American Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with

American Express and Escape open new lounges side-by-side in Phoenix Sky Harbor’s terminal 4

American Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with

British Airways announces new Heathrow lounges and global concierge team

British Airways just celebrated its centenary year and as part of its new year’s resolutions (Happy New Year everyone!) the carrier has hinted at some much needed upgrades to its Heathrow lounge complexes. 2019 saw the carrier bring a host

British Airways announces new Heathrow lounges and global concierge team

British Airways just celebrated its centenary year and as part of its new year’s resolutions (Happy New Year everyone!) the carrier has hinted at some much needed upgrades to its Heathrow lounge complexes. 2019 saw the carrier bring a host

Finnair opens its remaining flagship non-Schengen lounge

June might have seen the opening of the Platinum Wing, but Finnair (just in time for Christmas) has unveiled the final phase of its non-Schengen lounge expansion with the opening of its new, larger, Business Class Lounge. The lounge – just

Finnair opens its remaining flagship non-Schengen lounge

June might have seen the opening of the Platinum Wing, but Finnair (just in time for Christmas) has unveiled the final phase of its non-Schengen lounge expansion with the opening of its new, larger, Business Class Lounge. The lounge – just

SkyTeam opens new branded lounge in Istanbul

SkyTeam has officially opened the doors to its seventh branded lounge with its signature distinct style including bright lively colours and never-ending curved features. Located in Istanbul’s new airport (IST), the facility is served by seven alliance members: Aeroflot, Air

SkyTeam opens new branded lounge in Istanbul

SkyTeam has officially opened the doors to its seventh branded lounge with its signature distinct style including bright lively colours and never-ending curved features. Located in Istanbul’s new airport (IST), the facility is served by seven alliance members: Aeroflot, Air