Category Archives: AIRSIDE

Amaala unveils new airport design, representing a desert mirage.

Amaala, a luxurious destination located along Saudi Arabia’s northwestern coast, has just unveiled plans for a new international airport, with a design inspired by the optical illusion of a desert mirage which will act as a striking entry point to

Amaala unveils new airport design, representing a desert mirage.

Amaala, a luxurious destination located along Saudi Arabia’s northwestern coast, has just unveiled plans for a new international airport, with a design inspired by the optical illusion of a desert mirage which will act as a striking entry point to

LaGuardia’s transformation breathes new life (and light) in to the airport

Yesterday saw the opening of the brand-new Terminal B Arrivals and Departures Hall at LaGuardia Airport, the biggest milestone to date in the airport’s ongoing $8 billion transformation into a 21st century airport. The project – one of the largest

LaGuardia’s transformation breathes new life (and light) in to the airport

Yesterday saw the opening of the brand-new Terminal B Arrivals and Departures Hall at LaGuardia Airport, the biggest milestone to date in the airport’s ongoing $8 billion transformation into a 21st century airport. The project – one of the largest

ANA makes huge improvements to passenger experience in Haneda, including Kengo Kuma inspired lounges

The end of the month will see ANA welcome the addition of a range of new services at Haneda Airport Terminal 2’s international area. The airline has invested in passenger enhancements across the terminal including three new lounges, self-service baggage

ANA makes huge improvements to passenger experience in Haneda, including Kengo Kuma inspired lounges

The end of the month will see ANA welcome the addition of a range of new services at Haneda Airport Terminal 2’s international area. The airline has invested in passenger enhancements across the terminal including three new lounges, self-service baggage

Plaza Premium opens new departures lounge in Sydney International Airport

Sydney’s International Terminal has just welcomed a brand new pay-for lounge for departing passengers. The new Plaza Premium Lounge, situated opposite Gate 25 of Pier B is the brand’s third addition in Australia joining locations in Melbourne and Brisbane. It’s the

Plaza Premium opens new departures lounge in Sydney International Airport

Sydney’s International Terminal has just welcomed a brand new pay-for lounge for departing passengers. The new Plaza Premium Lounge, situated opposite Gate 25 of Pier B is the brand’s third addition in Australia joining locations in Melbourne and Brisbane. It’s the

Tampa International Airport becomes home to a series of art installations including a rather large, hungry flamingo

In the hunt to be instagram-friendly, airports are increasingly installing large-scale artworks to delight passengers and become memorable parts of the passenger experience. After all, Sacramento has its rabbit. Denver has its mustang and further afield, Doha has it’s well

Tampa International Airport becomes home to a series of art installations including a rather large, hungry flamingo

In the hunt to be instagram-friendly, airports are increasingly installing large-scale artworks to delight passengers and become memorable parts of the passenger experience. After all, Sacramento has its rabbit. Denver has its mustang and further afield, Doha has it’s well

New lounge in Paris CDG underway for Air France, brought to life by Jouin Manku

Air France and Paris Aéroport are underway in constructing a new lounge in Charles De Gaulle’s 2F terminal, used for its Schengen departures. Due to be complete by the end of the year, the lounge will be brought to fruition by

New lounge in Paris CDG underway for Air France, brought to life by Jouin Manku

Air France and Paris Aéroport are underway in constructing a new lounge in Charles De Gaulle’s 2F terminal, used for its Schengen departures. Due to be complete by the end of the year, the lounge will be brought to fruition by

Qatar Airways opens new lounge in Singapore Changi Airport

Qatar Airways officially opened its new Premium Lounge at Singapore Changi Airport at Terminal 1, and wanted to show it some love, opening it on Valentines Day, this month.According to the airline, the new Singapore lounge “serves as the benchmark

Qatar Airways opens new lounge in Singapore Changi Airport

Qatar Airways officially opened its new Premium Lounge at Singapore Changi Airport at Terminal 1, and wanted to show it some love, opening it on Valentines Day, this month.According to the airline, the new Singapore lounge “serves as the benchmark

Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique

Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique

Plaza Premium opens new lounge in Dubai

Plaza Premium has just opened its doors in Dubai International Airport, allowing Emirates (and FlyDubai) passengers – not qualifying for its expansive lounges – a new place to relax and unwind before their next flight. It’s not a small lounge

Plaza Premium opens new lounge in Dubai

Plaza Premium has just opened its doors in Dubai International Airport, allowing Emirates (and FlyDubai) passengers – not qualifying for its expansive lounges – a new place to relax and unwind before their next flight. It’s not a small lounge

Air France reimagines Business Class product, specifically for their leisure routes from Orly and Caribbean & Indian Ocean destinations

Air France has just announced two new Business Class product launches, both on the ground and in the skies, geared towards the leisure market. Launched in close proximity the airline has announced its latest Caribbean and Indian Ocean retrofit featuring

Air France reimagines Business Class product, specifically for their leisure routes from Orly and Caribbean & Indian Ocean destinations

Air France has just announced two new Business Class product launches, both on the ground and in the skies, geared towards the leisure market. Launched in close proximity the airline has announced its latest Caribbean and Indian Ocean retrofit featuring

American Express and Escape open new lounges side-by-side in Phoenix Sky Harbor’s terminal 4

American Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with

American Express and Escape open new lounges side-by-side in Phoenix Sky Harbor’s terminal 4

American Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with

British Airways announces new Heathrow lounges and global concierge team

British Airways just celebrated its centenary year and as part of its new year’s resolutions (Happy New Year everyone!) the carrier has hinted at some much needed upgrades to its Heathrow lounge complexes. 2019 saw the carrier bring a host

British Airways announces new Heathrow lounges and global concierge team

British Airways just celebrated its centenary year and as part of its new year’s resolutions (Happy New Year everyone!) the carrier has hinted at some much needed upgrades to its Heathrow lounge complexes. 2019 saw the carrier bring a host

Finnair opens its remaining flagship non-Schengen lounge

June might have seen the opening of the Platinum Wing, but Finnair (just in time for Christmas) has unveiled the final phase of its non-Schengen lounge expansion with the opening of its new, larger, Business Class Lounge. The lounge – just

Finnair opens its remaining flagship non-Schengen lounge

June might have seen the opening of the Platinum Wing, but Finnair (just in time for Christmas) has unveiled the final phase of its non-Schengen lounge expansion with the opening of its new, larger, Business Class Lounge. The lounge – just

SkyTeam opens new branded lounge in Istanbul

SkyTeam has officially opened the doors to its seventh branded lounge with its signature distinct style including bright lively colours and never-ending curved features. Located in Istanbul’s new airport (IST), the facility is served by seven alliance members: Aeroflot, Air

SkyTeam opens new branded lounge in Istanbul

SkyTeam has officially opened the doors to its seventh branded lounge with its signature distinct style including bright lively colours and never-ending curved features. Located in Istanbul’s new airport (IST), the facility is served by seven alliance members: Aeroflot, Air

KLM celebrates opening of their fully operational Crown Lounge in Amsterdam

Last week KLM officially opened its completely renovated non-Schengen Crown Lounge at Schiphol Airport. The lounge far outperforms the pervious incarnation, and celebrates new food and beverage concepts including it’s pay-for Blue restaurant. KLM’s non-Schengen Crown Lounge (the official name)

KLM celebrates opening of their fully operational Crown Lounge in Amsterdam

Last week KLM officially opened its completely renovated non-Schengen Crown Lounge at Schiphol Airport. The lounge far outperforms the pervious incarnation, and celebrates new food and beverage concepts including it’s pay-for Blue restaurant. KLM’s non-Schengen Crown Lounge (the official name)

British Airways opens new lounge in Geneva

British Airways has just unveiled the latest in its lounge developments, re-opening the newly refurbished lounge in Geneva as part of its huge ongoing investment in the customer experience which includes other new lounges in Rome, San Francisco, Johannesburg and

British Airways opens new lounge in Geneva

British Airways has just unveiled the latest in its lounge developments, re-opening the newly refurbished lounge in Geneva as part of its huge ongoing investment in the customer experience which includes other new lounges in Rome, San Francisco, Johannesburg and

David Caon does it again, this time with Qantas’ Singapore First Class lounge

On the 2nd December, just over 2 weeks away, we will see the grand opening of the new Qantas first class lounge in Singapore’s Changi International Airport. The lounge follows a wave of ground and inflight product improvements that are

David Caon does it again, this time with Qantas’ Singapore First Class lounge

On the 2nd December, just over 2 weeks away, we will see the grand opening of the new Qantas first class lounge in Singapore’s Changi International Airport. The lounge follows a wave of ground and inflight product improvements that are

British Airways opens new lounge in Johannesburg

British Airways has been busy on the ground recently, and Johannesburg, South Africa was the latest destination to receive a lounge refurbishment. The space, based in O.R. Tambo International Airport has undergone significant refurbishment with the new and improved space being

British Airways opens new lounge in Johannesburg

British Airways has been busy on the ground recently, and Johannesburg, South Africa was the latest destination to receive a lounge refurbishment. The space, based in O.R. Tambo International Airport has undergone significant refurbishment with the new and improved space being

Lounging Around: Turkish Airlines Business Class Lounge, Istanbul

If you haven’t travelled through Istanbul’s newest behemoth airport yet, you’re certainly in for a surprise. It certainly dwarves the previous airport and it couldn’t be more different. Light, airy and architecturally stunning, it’s a true gateway hub for the

Lounging Around: Turkish Airlines Business Class Lounge, Istanbul

If you haven’t travelled through Istanbul’s newest behemoth airport yet, you’re certainly in for a surprise. It certainly dwarves the previous airport and it couldn’t be more different. Light, airy and architecturally stunning, it’s a true gateway hub for the

Western Sydney Airport, a new mega hub for Australia reveals its terminal designs by Zaha Hadid and Cox Architecture

Last week saw Zaha Hadid Architects and Cox Architecture win the international design competition for the new Western Sydney Airport (WSA) and have been appointed as Master Architect for the project. The ZHA/COX team was selected from a broad field

Western Sydney Airport, a new mega hub for Australia reveals its terminal designs by Zaha Hadid and Cox Architecture

Last week saw Zaha Hadid Architects and Cox Architecture win the international design competition for the new Western Sydney Airport (WSA) and have been appointed as Master Architect for the project. The ZHA/COX team was selected from a broad field

Swiss opens stunning new Alpine lounge in Zurich, to ease crowding and re-inject a true taste of Swiss culture

Today sees the opening of the latest Swiss lounge in Zurich, replacing the old First Class lounge in the A gates of Terminal 2, the new Alpine Lounge helps provide some respite to the Schengen departure swells due to the

Swiss opens stunning new Alpine lounge in Zurich, to ease crowding and re-inject a true taste of Swiss culture

Today sees the opening of the latest Swiss lounge in Zurich, replacing the old First Class lounge in the A gates of Terminal 2, the new Alpine Lounge helps provide some respite to the Schengen departure swells due to the

British Airways revamps Milan Linate lounge, but without the modern design palette of newer lounges

After three months of renovation, the new British Airways Linate lounge has opened its doors to British Airways and Oneworld passengers. While the lounge features  a new look reception where customers will receive a warm welcome, it doesn’t reflect the ultra-modernist design

British Airways revamps Milan Linate lounge, but without the modern design palette of newer lounges

After three months of renovation, the new British Airways Linate lounge has opened its doors to British Airways and Oneworld passengers. While the lounge features  a new look reception where customers will receive a warm welcome, it doesn’t reflect the ultra-modernist design

Doha’s Hamad International Airport expansion features indoor gardens and water features. A ‘growing’ trend?

Qatar Airways and Hamad International Airport have just announced plans for the second expansion phase in Doha. HIA’s expansion project will include a fairly grand 10,000 square metre indoor tropical garden in a central concourse as well as a 268

Doha’s Hamad International Airport expansion features indoor gardens and water features. A ‘growing’ trend?

Qatar Airways and Hamad International Airport have just announced plans for the second expansion phase in Doha. HIA’s expansion project will include a fairly grand 10,000 square metre indoor tropical garden in a central concourse as well as a 268

American Express opens new lounge in Sydney operated by Plaza Premium

Tomorrow will see the opening of a new and improved American Express lounge in Sydney Airport, replacing its smaller predecessor. Located near Gates 50-63 at Sydney Airport’s T1 International terminal, the new lounge now spans over 600 sq m. The

American Express opens new lounge in Sydney operated by Plaza Premium

Tomorrow will see the opening of a new and improved American Express lounge in Sydney Airport, replacing its smaller predecessor. Located near Gates 50-63 at Sydney Airport’s T1 International terminal, the new lounge now spans over 600 sq m. The

Aerotel opens its doors at Heathrow T3

Regular visitors to T3 at London’s Heathrow Airport might believe the terminal’s Aerotel has been operating for months thanks to the large signage outside arrivals, but the terminal has just welcomed its 2nd hotel in close proximity to Terminals 3

Aerotel opens its doors at Heathrow T3

Regular visitors to T3 at London’s Heathrow Airport might believe the terminal’s Aerotel has been operating for months thanks to the large signage outside arrivals, but the terminal has just welcomed its 2nd hotel in close proximity to Terminals 3

Aerotel’s new hotel in Beijing Daxing is the largest In-terminal International airport hotel in China

Spanning across more than 9,000 square metres in two storeys, Aerotel Beijing is the first, only and largest in-terminal international airport hotel in China and among the world’s biggest. Brought to life by Plaza Premium Group, the new 215-guest room

Aerotel’s new hotel in Beijing Daxing is the largest In-terminal International airport hotel in China

Spanning across more than 9,000 square metres in two storeys, Aerotel Beijing is the first, only and largest in-terminal international airport hotel in China and among the world’s biggest. Brought to life by Plaza Premium Group, the new 215-guest room

Plaza Premium opens new arrivals lounge in Cebu’s Domestic Terminal

Plaza Premium has just opened a new locale-sympathetic arrivals lounge in the Philippines supporting its existing International Departures lounge in Terminal 2. Located in Terminal 1 of Cebu’s international airport, the new pay-for lounge is brimming with character that bring

Plaza Premium opens new arrivals lounge in Cebu’s Domestic Terminal

Plaza Premium has just opened a new locale-sympathetic arrivals lounge in the Philippines supporting its existing International Departures lounge in Terminal 2. Located in Terminal 1 of Cebu’s international airport, the new pay-for lounge is brimming with character that bring

Virgin Australia receives new ‘My Lounge’ in Brisbane

No1 Lounges seems to be getting deeper and deeper in to bed with airlines across the world, and has just launched its latest airport lounge partnership with Virgin Australia at Brisbane Airport’s International Terminal. This follows the opening of The House

Virgin Australia receives new ‘My Lounge’ in Brisbane

No1 Lounges seems to be getting deeper and deeper in to bed with airlines across the world, and has just launched its latest airport lounge partnership with Virgin Australia at Brisbane Airport’s International Terminal. This follows the opening of The House

Air Canada opens a new wave of lounges, based on a café culture concept

While the trend for airlines is to open a residential style lounge concept, Air Canada has leapfrogged its competition by creating a new lounge concept which focusses on time-sensitive travellers looking purely for a place to charge up their computers, phones and themselves.

Air Canada opens a new wave of lounges, based on a café culture concept

While the trend for airlines is to open a residential style lounge concept, Air Canada has leapfrogged its competition by creating a new lounge concept which focusses on time-sensitive travellers looking purely for a place to charge up their computers, phones and themselves.

ANA to open its new Okinawa lounge next week

All Nippon Airways is set to open its renovated lounge at Okinawa (Naha) Airport on September 3rd 2019. The newly revamped lounge, situated in Naha – one of Japan’s most southerly and tropical islands – is approximately 2.5 times larger

ANA to open its new Okinawa lounge next week

All Nippon Airways is set to open its renovated lounge at Okinawa (Naha) Airport on September 3rd 2019. The newly revamped lounge, situated in Naha – one of Japan’s most southerly and tropical islands – is approximately 2.5 times larger