Category Archives: REPORT

Don’t put your feet up. Why airlines still have to invest in design, especially now

Unless you’ve had your head under a rock, you might have noticed that airlines are struggling to survive right now. Their entire model is based on free movement between destinations, a right that has since been rescinded by the global

Don’t put your feet up. Why airlines still have to invest in design, especially now

Unless you’ve had your head under a rock, you might have noticed that airlines are struggling to survive right now. Their entire model is based on free movement between destinations, a right that has since been rescinded by the global

Emirates trying to fix its two-product proposition for premium passengers

Fly better. That’s Emirates‘ marketing slogan. It’s the same marketing campaign that has featured the likes of Jennifer Anniston, onboard bars, showers, all-aisle access and swathes of space. The problem is, Emirates has – since the A380 entered its fleet

Emirates trying to fix its two-product proposition for premium passengers

Fly better. That’s Emirates‘ marketing slogan. It’s the same marketing campaign that has featured the likes of Jennifer Anniston, onboard bars, showers, all-aisle access and swathes of space. The problem is, Emirates has – since the A380 entered its fleet

EXCLUSIVE TheDesignAir ‘Future of Travel’ White Paper

TheDesignAir is pleased to share a free-to-download White paper on the ‘Future of Travel’, reflecting on the changes to the passenger experience post-Covid19. Founder of the site, Jonny Clark, explores gradual shifts and changes we can expect to see across

EXCLUSIVE TheDesignAir ‘Future of Travel’ White Paper

TheDesignAir is pleased to share a free-to-download White paper on the ‘Future of Travel’, reflecting on the changes to the passenger experience post-Covid19. Founder of the site, Jonny Clark, explores gradual shifts and changes we can expect to see across

Opinion: In a battle to regain passenger trust, every inch counts

While no one has successfully modelled the complex commercial outlook of the airline industry over the coming months, some airlines are predicting it will take many years to return to pre-Covid19 levels of revenue, profitability and passenger numbers. When borders

Opinion: In a battle to regain passenger trust, every inch counts

While no one has successfully modelled the complex commercial outlook of the airline industry over the coming months, some airlines are predicting it will take many years to return to pre-Covid19 levels of revenue, profitability and passenger numbers. When borders

Could paper and card be a simple solution to help stop viral transmission? 

A recent National Institute of Health report highlighted the length of time that different viral strains could possibly live on surfaces. Most of us have heard how a trace of Covid-19 can live on plastic and metal for up to

Could paper and card be a simple solution to help stop viral transmission? 

A recent National Institute of Health report highlighted the length of time that different viral strains could possibly live on surfaces. Most of us have heard how a trace of Covid-19 can live on plastic and metal for up to

Airline cabins and hotels that are giving us wanderlust right now

While the team are doing their bit to help fight this pandemic and staying indoors, it’s also making us a little stir crazy as our wings have been clipped, at least for the coming weeks or months. Like many others

Airline cabins and hotels that are giving us wanderlust right now

While the team are doing their bit to help fight this pandemic and staying indoors, it’s also making us a little stir crazy as our wings have been clipped, at least for the coming weeks or months. Like many others

Opinion: Why the world needs innovative airlines like Virgin Atlantic and Air New Zealand

As the phrase goes, “good things come in small packages.” In 2018, the airline industry carried 4.4billion passengers. It has become an integral part of human life, but it’s also an industry of behemoth players. In fact, in 2018, the

Opinion: Why the world needs innovative airlines like Virgin Atlantic and Air New Zealand

As the phrase goes, “good things come in small packages.” In 2018, the airline industry carried 4.4billion passengers. It has become an integral part of human life, but it’s also an industry of behemoth players. In fact, in 2018, the

A global call to governments and airlines, to think differently and do the right thing…

While our previous article asked airlines to think differently, the global landscape continues to evolve at a speed that few can keep up with. You might have noticed we’ve not been updating recently, but considering the current landscape, you can’t

A global call to governments and airlines, to think differently and do the right thing…

While our previous article asked airlines to think differently, the global landscape continues to evolve at a speed that few can keep up with. You might have noticed we’ve not been updating recently, but considering the current landscape, you can’t

Opinion: Coronavirus should give airlines an opportunity to innovate, but are they nimble enough to act quickly?

Coronavirus is having a deep, profound effect on the industry stretching and pushing airlines across the globe who have to react quickly to an ever-changing landscape. The playing field is not just moving on a daily basis but changing shape

Opinion: Coronavirus should give airlines an opportunity to innovate, but are they nimble enough to act quickly?

Coronavirus is having a deep, profound effect on the industry stretching and pushing airlines across the globe who have to react quickly to an ever-changing landscape. The playing field is not just moving on a daily basis but changing shape

Hot Hotel: Pullman Maldives Maamutaa

The Maldives has just opened its doors to a new resort, taking the all-inclusive concept to an entirely new level. Part of the Accor Group of hotels, Pullman Maldives Maamutaa – situated in the south of the Maldives – is

Hot Hotel: Pullman Maldives Maamutaa

The Maldives has just opened its doors to a new resort, taking the all-inclusive concept to an entirely new level. Part of the Accor Group of hotels, Pullman Maldives Maamutaa – situated in the south of the Maldives – is

Delta go on a spending spree for the greater good, and even take time to say thank you to their 90,000 staff

Whether it’s for sadness, or for joy, we’re pretty sure there were a few tears this month in Delta’s finance department as they agreed to part with $2.6billion dollars across two initiatives in as many weeks. The first, starting in

Delta go on a spending spree for the greater good, and even take time to say thank you to their 90,000 staff

Whether it’s for sadness, or for joy, we’re pretty sure there were a few tears this month in Delta’s finance department as they agreed to part with $2.6billion dollars across two initiatives in as many weeks. The first, starting in

Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique

Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique

TheDesignAir round-up: 10 things we’ve loved in 2019

2019 has seen yet another year of great innovation, new products, new airlines, new lounges and new airport facilities across the globe. It just goes to show how quickly the industry continues to evolve and respond to the ever-increasing needs

TheDesignAir round-up: 10 things we’ve loved in 2019

2019 has seen yet another year of great innovation, new products, new airlines, new lounges and new airport facilities across the globe. It just goes to show how quickly the industry continues to evolve and respond to the ever-increasing needs

Announcing the winners of TheDesignAir awards 2019

TheDesignAir is thrilled to announce the 2019 award winners as voted for by our esteemed judging panel and our readers. Year after year, we see more improvements and enhancements across the passenger experience, from narrow to wide bodies to lounges and airports around the globe. We showcase the 2019 winners here.

Announcing the winners of TheDesignAir awards 2019

TheDesignAir is thrilled to announce the 2019 award winners as voted for by our esteemed judging panel and our readers. Year after year, we see more improvements and enhancements across the passenger experience, from narrow to wide bodies to lounges and airports around the globe. We showcase the 2019 winners here.

Interspace, the new seat by New Territory & Universal Movement challenges the usual premium economy proposition, but is it ever going to take off?

London-based creative firm New Territory has just revealed details of its new spin-off company ‘Universal Movement’ to address the lack of innovation within high density seating on aircrafts and in other transportation environments. Universal Movement’s launch includes the announcement of

Interspace, the new seat by New Territory & Universal Movement challenges the usual premium economy proposition, but is it ever going to take off?

London-based creative firm New Territory has just revealed details of its new spin-off company ‘Universal Movement’ to address the lack of innovation within high density seating on aircrafts and in other transportation environments. Universal Movement’s launch includes the announcement of

Why branding airlines for Millennials and Gen Z’s is the wrong approach

The past few years has seen a few airlines decide to position themselves as a lifestyle brand, appealing to the younger, time-rich generation who are gap-year embracing, iPhone toting and generally bank-rolled by their parents. While airlines – like the

Why branding airlines for Millennials and Gen Z’s is the wrong approach

The past few years has seen a few airlines decide to position themselves as a lifestyle brand, appealing to the younger, time-rich generation who are gap-year embracing, iPhone toting and generally bank-rolled by their parents. While airlines – like the

TheDesignAir Awards 2019 voting has now closed!

TheDesignAir is pleased to announce the shortlist for the DesignAir Awards 2019 and just like last couple of years, we’ve opened some of the categories to the public. The voting is now closed! Now is your chance to pick from

TheDesignAir Awards 2019 voting has now closed!

TheDesignAir is pleased to announce the shortlist for the DesignAir Awards 2019 and just like last couple of years, we’ve opened some of the categories to the public. The voting is now closed! Now is your chance to pick from

Trip Report: Turkish Airlines B787-9 Business Class September 2019

Flight: TK67 Aircraft Type: 787-9 Class: Business Class Route: DPS-IST Date: September 2019 http://www.turkishairlines.com It’s not a secret that Turkish Airlines has one of the best soft products in the sky. From our previous reports, we’ve always been impressed with the food & drink, amenities

Trip Report: Turkish Airlines B787-9 Business Class September 2019

Flight: TK67 Aircraft Type: 787-9 Class: Business Class Route: DPS-IST Date: September 2019 http://www.turkishairlines.com It’s not a secret that Turkish Airlines has one of the best soft products in the sky. From our previous reports, we’ve always been impressed with the food & drink, amenities

As ‘Project Sunrise’ research flight takes to the skies, we ask is ultra-long travel really just pushing passengers too far?

The airline industry has a history of records from fastest flight to longest flight, the highest to the biggest, there’s a list as long as an A340-600 of impressive stats and figures that celebrate the innovation and scientific advancements in

As ‘Project Sunrise’ research flight takes to the skies, we ask is ultra-long travel really just pushing passengers too far?

The airline industry has a history of records from fastest flight to longest flight, the highest to the biggest, there’s a list as long as an A340-600 of impressive stats and figures that celebrate the innovation and scientific advancements in

Special Trip Report: Why Virgin Atlantic’s new A350 product highlights a magical shift in the carrier’s positioning

In the past Virgin Atlantic was seen as the coolest of underdogs – the carrier for those in the know, flown by the rich and famous across the Atlantic. Onboard massage therapists, inflight bars, even a business class lounge with

Special Trip Report: Why Virgin Atlantic’s new A350 product highlights a magical shift in the carrier’s positioning

In the past Virgin Atlantic was seen as the coolest of underdogs – the carrier for those in the know, flown by the rich and famous across the Atlantic. Onboard massage therapists, inflight bars, even a business class lounge with

Aeromexico’s stylish new Etro amenity kit raises the question, do these kits now need to be reimagined?

It’s another month, another airline, another amenity kit. This time, Formia brought together a collaboration with Etro and Aeromexico, offering their business class passengers a stylish new kit bag filled with the usual perks befitting a premium passenger. “The style

Aeromexico’s stylish new Etro amenity kit raises the question, do these kits now need to be reimagined?

It’s another month, another airline, another amenity kit. This time, Formia brought together a collaboration with Etro and Aeromexico, offering their business class passengers a stylish new kit bag filled with the usual perks befitting a premium passenger. “The style

Is this the new international standard for long-haul Business class?

For anyone that travels in premium cabins a lot, there seem to be a few moving goalposts when it comes to an internationally standardised product. Where some carriers believe business class comes with all bells and whistles, such as chauffeur

Is this the new international standard for long-haul Business class?

For anyone that travels in premium cabins a lot, there seem to be a few moving goalposts when it comes to an internationally standardised product. Where some carriers believe business class comes with all bells and whistles, such as chauffeur

Can Star Ratings Of Airlines Be Trusted?

In a world where everyone can now easily become a critic, navigating our way through the vast swathes of reviews can be daunting. After all, human nature dictates we will only ever comment on something exceptional. This is why ‘average’

Can Star Ratings Of Airlines Be Trusted?

In a world where everyone can now easily become a critic, navigating our way through the vast swathes of reviews can be daunting. After all, human nature dictates we will only ever comment on something exceptional. This is why ‘average’

Behind The Scenes: Etihad’s New Economy Class Service

As we announced a few weeks ago, Etihad has revamped its economy service to become more sustainable while offering passengers larger main meals and a restaurant-style service. On first impressions, offering two waves of dining would appear more complicated for the

Behind The Scenes: Etihad’s New Economy Class Service

As we announced a few weeks ago, Etihad has revamped its economy service to become more sustainable while offering passengers larger main meals and a restaurant-style service. On first impressions, offering two waves of dining would appear more complicated for the

The Rise Of A New Class, ‘Business Suites’, But Will It See The Death Of First Class?

Doors. This is where it all starts. Over the past few years, the differences between First Class and Business Class hard-products have become fewer and farther between. We’re now in an era where British Airways new Business Class product offers

The Rise Of A New Class, ‘Business Suites’, But Will It See The Death Of First Class?

Doors. This is where it all starts. Over the past few years, the differences between First Class and Business Class hard-products have become fewer and farther between. We’re now in an era where British Airways new Business Class product offers

Trip Report: OmanAir B787-9 Business Class March 2019

Flight: WY103 Aircraft Type: 787-9 Class: Business Class Route: MCT-LHR Date: March 2019 http://www.omanair.com After our outbound trip in Oman Air’s outstanding First Class product, it was time to return home and give the equally impressive Business Class a run for its money. While the Apex

Trip Report: OmanAir B787-9 Business Class March 2019

Flight: WY103 Aircraft Type: 787-9 Class: Business Class Route: MCT-LHR Date: March 2019 http://www.omanair.com After our outbound trip in Oman Air’s outstanding First Class product, it was time to return home and give the equally impressive Business Class a run for its money. While the Apex

Uncovering Etihad’s Latest Passenger Experience Developments (Pt II)

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with

Uncovering Etihad’s Latest Passenger Experience Developments (Pt II)

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with

Interview: Acumen’s Anthony Harcup Joins Teague

Many people in the industry will have heard of Anthony Harcup. Having led some of the industry’s most significant aircraft interior developments for the likes of Etihad, Delta, and JetBlue, Harcup recently joined Teague to help develop the team’s growing

Interview: Acumen’s Anthony Harcup Joins Teague

Many people in the industry will have heard of Anthony Harcup. Having led some of the industry’s most significant aircraft interior developments for the likes of Etihad, Delta, and JetBlue, Harcup recently joined Teague to help develop the team’s growing

Uncovering Etihad’s Latest Passenger Experience Developments

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning

Uncovering Etihad’s Latest Passenger Experience Developments

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning

Breaking Down Walls, Are Doors In Business Class Really That Important For Passengers?

A few years ago, the race was on to kit out an airline’s entire fleet with fully-flat, all-aisle access seats in business class, as this was a quantifiable benefit from competitors who were offering either angled lie-flat or seats that

Breaking Down Walls, Are Doors In Business Class Really That Important For Passengers?

A few years ago, the race was on to kit out an airline’s entire fleet with fully-flat, all-aisle access seats in business class, as this was a quantifiable benefit from competitors who were offering either angled lie-flat or seats that