Category Archives: REPORT

Can Star Ratings Of Airlines Be Trusted?

In a world where everyone can now easily become a critic, navigating our way through the vast swathes of reviews can be daunting. After all, human nature dictates we will only ever comment on something exceptional. This is why ‘average’

Can Star Ratings Of Airlines Be Trusted?

In a world where everyone can now easily become a critic, navigating our way through the vast swathes of reviews can be daunting. After all, human nature dictates we will only ever comment on something exceptional. This is why ‘average’

Behind The Scenes: Etihad’s New Economy Class Service

As we announced a few weeks ago, Etihad has revamped its economy service to become more sustainable while offering passengers larger main meals and a restaurant-style service. On first impressions, offering two waves of dining would appear more complicated for the

Behind The Scenes: Etihad’s New Economy Class Service

As we announced a few weeks ago, Etihad has revamped its economy service to become more sustainable while offering passengers larger main meals and a restaurant-style service. On first impressions, offering two waves of dining would appear more complicated for the

The Rise Of A New Class, ‘Business Suites’, But Will It See The Death Of First Class?

Doors. This is where it all starts. Over the past few years, the differences between First Class and Business Class hard-products have become fewer and farther between. We’re now in an era where British Airways new Business Class product offers

The Rise Of A New Class, ‘Business Suites’, But Will It See The Death Of First Class?

Doors. This is where it all starts. Over the past few years, the differences between First Class and Business Class hard-products have become fewer and farther between. We’re now in an era where British Airways new Business Class product offers

Trip Report: OmanAir B787-9 Business Class March 2019

Flight: WY103 Aircraft Type: 787-9 Class: Business Class Route: MCT-LHR Date: March 2019 http://www.omanair.com After our outbound trip in Oman Air’s outstanding First Class product, it was time to return home and give the equally impressive Business Class a run for its money. While the Apex

Trip Report: OmanAir B787-9 Business Class March 2019

Flight: WY103 Aircraft Type: 787-9 Class: Business Class Route: MCT-LHR Date: March 2019 http://www.omanair.com After our outbound trip in Oman Air’s outstanding First Class product, it was time to return home and give the equally impressive Business Class a run for its money. While the Apex

Uncovering Etihad’s Latest Passenger Experience Developments (Pt II)

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with

Uncovering Etihad’s Latest Passenger Experience Developments (Pt II)

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with

Interview: Acumen’s Anthony Harcup Joins Teague

Many people in the industry will have heard of Anthony Harcup. Having led some of the industry’s most significant aircraft interior developments for the likes of Etihad, Delta, and JetBlue, Harcup recently joined Teague to help develop the team’s growing

Interview: Acumen’s Anthony Harcup Joins Teague

Many people in the industry will have heard of Anthony Harcup. Having led some of the industry’s most significant aircraft interior developments for the likes of Etihad, Delta, and JetBlue, Harcup recently joined Teague to help develop the team’s growing

Uncovering Etihad’s Latest Passenger Experience Developments

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning

Uncovering Etihad’s Latest Passenger Experience Developments

Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning