Category Archives: SUPPORT

Qatar Airways updates its Covid19 onboard product with more… measured measures

Qatar Airways has adapted its health and safety measures onboard by introducing new personal protective equipment for both customers and cabin crew, which increase the protection for passengers and bring the crew protection in line with (if not more than)

Qatar Airways updates its Covid19 onboard product with more… measured measures

Qatar Airways has adapted its health and safety measures onboard by introducing new personal protective equipment for both customers and cabin crew, which increase the protection for passengers and bring the crew protection in line with (if not more than)

TEAGUE questions if making the invisible, visible within design is the way forward with new AirShield?

With such a fast changing narrative around Coronavirus it’s difficult for airlines to plan for a post-Covid future. From social distancing to personal shields, designers have been supporting airlines across the globe, working quickly to help navigate the scale and

TEAGUE questions if making the invisible, visible within design is the way forward with new AirShield?

With such a fast changing narrative around Coronavirus it’s difficult for airlines to plan for a post-Covid future. From social distancing to personal shields, designers have been supporting airlines across the globe, working quickly to help navigate the scale and

British Airways goes on the charm offensive with extended Executive Club memberships and enhanced temporary catering

British Airways is having a tough time at the moment, like many airlines around the world, however the narrative of late has been surrounding job cuts, legal cases and because it has lagged behind other carriers in some of its

British Airways goes on the charm offensive with extended Executive Club memberships and enhanced temporary catering

British Airways is having a tough time at the moment, like many airlines around the world, however the narrative of late has been surrounding job cuts, legal cases and because it has lagged behind other carriers in some of its

Virgin Atlantic sets out its approach to return to the skies

Last week saw the announcement of Virgin Atlantic’s return to service, with first flights taking wing on the 20th July to Orlando and Hong Kong, with New York (JFK) Los Angeles and Shanghai following suit the very next day. Following

Virgin Atlantic sets out its approach to return to the skies

Last week saw the announcement of Virgin Atlantic’s return to service, with first flights taking wing on the 20th July to Orlando and Hong Kong, with New York (JFK) Los Angeles and Shanghai following suit the very next day. Following

Factorydesign conceives a new Covid-19 idea, ideal for LCCs. Introducing HeadZone

Factorydesign certainly hasn’t let Covid-19 stifle its creative streak. In yet another innovative concept, this time aimed more at the LCC model, the London based design studio has created yet another confidence-inducing personal shield which has application beyond the cover-19

Factorydesign conceives a new Covid-19 idea, ideal for LCCs. Introducing HeadZone

Factorydesign certainly hasn’t let Covid-19 stifle its creative streak. In yet another innovative concept, this time aimed more at the LCC model, the London based design studio has created yet another confidence-inducing personal shield which has application beyond the cover-19

Etihad’s new Wellness Ambassadors could be the industry’s next ‘Flying Nanny’

Etihad Airways is the latest airline to announce its wellness strategy to rebuild confidence and increase reassurance. Dubbed ‘Etihad Wellness’, the carrier has outlined its expanded and more comprehensive health and hygiene programme in an accessible customer guide. In a direct

Etihad’s new Wellness Ambassadors could be the industry’s next ‘Flying Nanny’

Etihad Airways is the latest airline to announce its wellness strategy to rebuild confidence and increase reassurance. Dubbed ‘Etihad Wellness’, the carrier has outlined its expanded and more comprehensive health and hygiene programme in an accessible customer guide. In a direct

United turns to upcycling as a solution to the current situation

This time, the latest Design Thinking result from Covid-19 has come from United Airlines. The carrier delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and maintenance base, but instead of shipping

United turns to upcycling as a solution to the current situation

This time, the latest Design Thinking result from Covid-19 has come from United Airlines. The carrier delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and maintenance base, but instead of shipping

Emirates latest to invest in a measured design approach to hygiene

Emirates has taken a very pragmatic approach to hygiene in – perhaps – the most advanced myriad of sanitisation products to ensure a safer journey without impacting the passenger experience in a way so far removed from what we were

Emirates latest to invest in a measured design approach to hygiene

Emirates has taken a very pragmatic approach to hygiene in – perhaps – the most advanced myriad of sanitisation products to ensure a safer journey without impacting the passenger experience in a way so far removed from what we were

Buzz and Delta are the latest to bring out ‘Wellbeing Kits’

The addition of ‘Wellbeing Kits’ to flights might not be a brand new idea, but over the past few weeks, launches of these new amenities have certainly been a welcome addition in the airline’s arsenal to help empower passengers over

Buzz and Delta are the latest to bring out ‘Wellbeing Kits’

The addition of ‘Wellbeing Kits’ to flights might not be a brand new idea, but over the past few weeks, launches of these new amenities have certainly been a welcome addition in the airline’s arsenal to help empower passengers over

Air Canada innovates with new All-Premium ‘Jetz’ service between Toronto, Ottawa and Montreal

In the height of Covid-19, airlines are having to rapidly innovate and the fastest route to market is adapting products that airlines already have in their arsenal. While potentially the next few months could see the rebirth of the All-Business

Air Canada innovates with new All-Premium ‘Jetz’ service between Toronto, Ottawa and Montreal

In the height of Covid-19, airlines are having to rapidly innovate and the fastest route to market is adapting products that airlines already have in their arsenal. While potentially the next few months could see the rebirth of the All-Business

EXCLUSIVE TheDesignAir ‘Future of Travel’ White Paper

TheDesignAir is pleased to share a free-to-download White paper on the ‘Future of Travel’, reflecting on the changes to the passenger experience post-Covid19. Founder of the site, Jonny Clark, explores gradual shifts and changes we can expect to see across

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EXCLUSIVE TheDesignAir ‘Future of Travel’ White Paper

TheDesignAir is pleased to share a free-to-download White paper on the ‘Future of Travel’, reflecting on the changes to the passenger experience post-Covid19. Founder of the site, Jonny Clark, explores gradual shifts and changes we can expect to see across

Featured / Leave a comment

About face! Why British Airways might need to accelerate its Business Class retrofit

There’s quite a lot of commentary on Covid-19 right now, and the research is constantly evolving. There’s already some innovative designs on the drawing board for helping with the perception of social distancing, including Factorydesign’s Isolation Kit and Aviointeriors’ Janus

About face! Why British Airways might need to accelerate its Business Class retrofit

There’s quite a lot of commentary on Covid-19 right now, and the research is constantly evolving. There’s already some innovative designs on the drawing board for helping with the perception of social distancing, including Factorydesign’s Isolation Kit and Aviointeriors’ Janus

Factorydesign creates innovative social distancing screen that could also have demand outside of a Covid-19 world

While WHO’s recommendation to reduce the spread of a virus is through the alteration of passenger behaviour and that actually aircraft – with their HEPA filtration and regular cleaning – are relatively clean already; there’s still passenger perception to overcome

Factorydesign creates innovative social distancing screen that could also have demand outside of a Covid-19 world

While WHO’s recommendation to reduce the spread of a virus is through the alteration of passenger behaviour and that actually aircraft – with their HEPA filtration and regular cleaning – are relatively clean already; there’s still passenger perception to overcome

Predicting move to new amenity offerings in the near future, Formia launches the ‘Clean Kit’

While airlines are trying to get to grips with what their new landscape will look like, the suppliers to the industry are working frantically to help the industry prepare for the new normal. While perhaps the most logical requirement, especially

Predicting move to new amenity offerings in the near future, Formia launches the ‘Clean Kit’

While airlines are trying to get to grips with what their new landscape will look like, the suppliers to the industry are working frantically to help the industry prepare for the new normal. While perhaps the most logical requirement, especially

Could paper and card be a simple solution to help stop viral transmission? 

A recent National Institute of Health report highlighted the length of time that different viral strains could possibly live on surfaces. Most of us have heard how a trace of Covid-19 can live on plastic and metal for up to

Could paper and card be a simple solution to help stop viral transmission? 

A recent National Institute of Health report highlighted the length of time that different viral strains could possibly live on surfaces. Most of us have heard how a trace of Covid-19 can live on plastic and metal for up to

Airline cabins and hotels that are giving us wanderlust right now

While the team are doing their bit to help fight this pandemic and staying indoors, it’s also making us a little stir crazy as our wings have been clipped, at least for the coming weeks or months. Like many others

Airline cabins and hotels that are giving us wanderlust right now

While the team are doing their bit to help fight this pandemic and staying indoors, it’s also making us a little stir crazy as our wings have been clipped, at least for the coming weeks or months. Like many others

A global call to governments and airlines, to think differently and do the right thing…

While our previous article asked airlines to think differently, the global landscape continues to evolve at a speed that few can keep up with. You might have noticed we’ve not been updating recently, but considering the current landscape, you can’t

A global call to governments and airlines, to think differently and do the right thing…

While our previous article asked airlines to think differently, the global landscape continues to evolve at a speed that few can keep up with. You might have noticed we’ve not been updating recently, but considering the current landscape, you can’t

Opinion: Coronavirus should give airlines an opportunity to innovate, but are they nimble enough to act quickly?

Coronavirus is having a deep, profound effect on the industry stretching and pushing airlines across the globe who have to react quickly to an ever-changing landscape. The playing field is not just moving on a daily basis but changing shape

Opinion: Coronavirus should give airlines an opportunity to innovate, but are they nimble enough to act quickly?

Coronavirus is having a deep, profound effect on the industry stretching and pushing airlines across the globe who have to react quickly to an ever-changing landscape. The playing field is not just moving on a daily basis but changing shape

Tampa International Airport becomes home to a series of art installations including a rather large, hungry flamingo

In the hunt to be instagram-friendly, airports are increasingly installing large-scale artworks to delight passengers and become memorable parts of the passenger experience. After all, Sacramento has its rabbit. Denver has its mustang and further afield, Doha has it’s well

Tampa International Airport becomes home to a series of art installations including a rather large, hungry flamingo

In the hunt to be instagram-friendly, airports are increasingly installing large-scale artworks to delight passengers and become memorable parts of the passenger experience. After all, Sacramento has its rabbit. Denver has its mustang and further afield, Doha has it’s well

Battle of the new safety video in Australasia

This month saw Qantas and Air New Zealand both launch new safety videos. While both have taken different approaches, the premise of celebrating their national heritage and importance in their market is what ties them together. Qantas Qantas, who is

Battle of the new safety video in Australasia

This month saw Qantas and Air New Zealand both launch new safety videos. While both have taken different approaches, the premise of celebrating their national heritage and importance in their market is what ties them together. Qantas Qantas, who is

Jason Wu launches new sleepwear range on EVA Air, brought to life by Buzz

EVA Air, unlike it’s competitor China Airlines, offers sleepwear for it’s Business Class passengers on the carrier’s long-haul flights. Extending on a successful partnership, EVA Air is updating its collaboration with internationally renowned fashion designer Jason Wu to create its

Jason Wu launches new sleepwear range on EVA Air, brought to life by Buzz

EVA Air, unlike it’s competitor China Airlines, offers sleepwear for it’s Business Class passengers on the carrier’s long-haul flights. Extending on a successful partnership, EVA Air is updating its collaboration with internationally renowned fashion designer Jason Wu to create its

Delta go on a spending spree for the greater good, and even take time to say thank you to their 90,000 staff

Whether it’s for sadness, or for joy, we’re pretty sure there were a few tears this month in Delta’s finance department as they agreed to part with $2.6billion dollars across two initiatives in as many weeks. The first, starting in

Delta go on a spending spree for the greater good, and even take time to say thank you to their 90,000 staff

Whether it’s for sadness, or for joy, we’re pretty sure there were a few tears this month in Delta’s finance department as they agreed to part with $2.6billion dollars across two initiatives in as many weeks. The first, starting in

Air France adds new Premium Economy amenity kit, improving collection

This month sees Air France launch a new amenity kit with a brand new design for passengers travelling in its long-haul Premium Economy cabin. The airline regularly updates their kits, and this time they’ve decided to reflect the colder months

Air France adds new Premium Economy amenity kit, improving collection

This month sees Air France launch a new amenity kit with a brand new design for passengers travelling in its long-haul Premium Economy cabin. The airline regularly updates their kits, and this time they’ve decided to reflect the colder months

From cushions to cocktails, British Airways adds yet more, smaller customer improvements

This week saw British Airways launch new products for those in the front and the back of the plane. For those in then pointy end, flying from San Francisco and Newark can now enjoy made-to-order cocktails, in just 45 seconds

From cushions to cocktails, British Airways adds yet more, smaller customer improvements

This week saw British Airways launch new products for those in the front and the back of the plane. For those in then pointy end, flying from San Francisco and Newark can now enjoy made-to-order cocktails, in just 45 seconds

Iberia launches new uniforms by Teresa Helbig at Madrid Fashion Week

Iberia just released its latest uniform in front of a fashion-focussed audience of hundreds at the 71st annual edition of Madrid FashionWeek. Designed by Teresa Helbig, this is the latest designer to grace Iberia’s crews following fashion greats including Manuel

Iberia launches new uniforms by Teresa Helbig at Madrid Fashion Week

Iberia just released its latest uniform in front of a fashion-focussed audience of hundreds at the 71st annual edition of Madrid FashionWeek. Designed by Teresa Helbig, this is the latest designer to grace Iberia’s crews following fashion greats including Manuel

Finnair launches limited edition Marimekko amenity kits to celebrate Chinese New Year

Finnair has just released a limited edition range of amenity kits for passengers travelling in the airline’s long-haul business class cabin. Released just in time to celebrate Chinese New Year, the airline has taken its existing Marimekko kits which are

Finnair launches limited edition Marimekko amenity kits to celebrate Chinese New Year

Finnair has just released a limited edition range of amenity kits for passengers travelling in the airline’s long-haul business class cabin. Released just in time to celebrate Chinese New Year, the airline has taken its existing Marimekko kits which are

Aer Lingus launches new uniform re-designed by Louise Kennedy

Today saw Aer Lingus reveal its new look uniform which will be graced by its 4,000 cabin and ground crew around the world from 10th February. Created by the same Irish fashion designer who brought its previous threads to life –

Aer Lingus launches new uniform re-designed by Louise Kennedy

Today saw Aer Lingus reveal its new look uniform which will be graced by its 4,000 cabin and ground crew around the world from 10th February. Created by the same Irish fashion designer who brought its previous threads to life –

Thank you for 2019. Here’s to a brand new decade with TheDesignAir

“2020 sees our 9th year in operation. Those nine years have seen us report on a myriad of new product releases, seats and lounges across the globe, and it’s been a pleasure running it for so many years. It’s seen

Thank you for 2019. Here’s to a brand new decade with TheDesignAir

“2020 sees our 9th year in operation. Those nine years have seen us report on a myriad of new product releases, seats and lounges across the globe, and it’s been a pleasure running it for so many years. It’s seen

Norwegian’s snazzy threads might be disappearing, but they’ve got a second life, thanks to upcycling

Shock horror, Norwegian’s iconic threads – with the male’s plaid jackets –  will be replaced next year. While we mourn one of the most iconic cabin crew jacket’s demise, the airline has made the loss bitter-sweet. The airline has announced

Norwegian’s snazzy threads might be disappearing, but they’ve got a second life, thanks to upcycling

Shock horror, Norwegian’s iconic threads – with the male’s plaid jackets –  will be replaced next year. While we mourn one of the most iconic cabin crew jacket’s demise, the airline has made the loss bitter-sweet. The airline has announced

Air New Zealand celebrates its sustainable business leadership award with edible coffee cups. Nomnomnom

There is good reason why Air New Zealand has recently won the Sustainable Business Leadership award at the Deloitte Top 200 awards in Auckland. It is constantly innovating in their small, but powerful community on the global stage. One of

Air New Zealand celebrates its sustainable business leadership award with edible coffee cups. Nomnomnom

There is good reason why Air New Zealand has recently won the Sustainable Business Leadership award at the Deloitte Top 200 awards in Auckland. It is constantly innovating in their small, but powerful community on the global stage. One of