Qatar Airways has always ensured its soft product is one of the best in the skies, so there’s no surprise it’s now partnered with French maison parfumerie Diptyque as part of the airline’s offering for First Class and Business Class passengers – both on board and in its premium lounges around the world. The airline…
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Hawaiian Airlines has been one of our favourites in North America for quite a while, they’ve managed to set their stall as a strong, identifiable and unique airline from both passenger experience and brand perspectives. Its fleet has recently been updated and with the addition of new A321’s focussing on the West Coast, it’s freed…
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Believe it or not, Air New Zealand opened Pandora’s box approximately ten years ago, when it started creating safety videos that were a little extraordinary. From Richard Simmons and Betty White giving a star studded cast, or Lord of the Rings epic safety videos celebrating New Zealand’s roots to the film franchise. Many carriers followed…
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A little while ago, JPA Design announced a new type of Business Class seat, which on the surface may look like just another seat, but thanks to its partnership with Williams Advanced Engineering and SWS, the skin-deep appearance is anything but. Not only does the product learn from current design trends, it embraces lightweight technology,…
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In traditional Qatar Airways style, the airline doesn’t hold back when it comes to a celebration. In honour of the Chinese New Year, the airline has introduced an oriental inspired menu on board flights to popular Asia destinations between 11 and 12 February 2021. In Qatar Airways’ Doha Al Mourjan Business Lounge, passengers will also…
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Geven is working with UK design agency PriestmanGoode on a new family of next-generation aircraft seats. This isn’t the first time the two companies have crossed paths. In fact, Geven’s Comoda AQ seats (the same product found in recently delivered Uganda Airlines’ A330 premium economy) were the same hard product in Priestmangoode’s South African Airlines short-haul…
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As part of our continued evolution we’ve now created a new round up video which we’ll release regularly to help summarise some of the latest advancements in airline and airport passenger experience that we feature on the site. Now is your chance to sign up, subscribe, like and comment on the videos as we craft…
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Japan Airlines has just released its latest range of amenities and soft products for its domestic and international travellers. The latest designs have been brought to life by Japanese design studio Nendo with a nod to the Tsurumaru crane logo that is synonymous with the carrier. As part of the process, the studio deconstructed the…
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British Airways has today announced that it will be partnering with celebrated, British Michelin-starred chef, Tom Kerridge, who has designed a number of gourmet food items, which include signature pies and sandwiches, to pre-purchase for the airline’s Euro Traveller (short haul economy) customers. “The move marks a renewed focus on the short haul customer…
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Air New Zealand is no stranger to alternative, promotional safety videos. Yet today they’ve launched their most restrained and geographically respectful video yet in partnership with Tourism New Zealand. Dubbed ‘Aotearoa, the 8th Wonder of the World’ the safety video is reflective of the current climate, helping support the domestic tourism industry. The video features the…
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While Swiss has announced that in economy passengers will soon have to pay for food and drink onboard short-haul flights, things have taken a radical shift in the opposite gear onboard the carrier’s long-haul premium cabins. Crafted by Michelin-starred chef Alexandra Müller of the Romantik Hôtel L’Etoile in Charmey, Canton Fribourg, these latest culinary creations…
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Lufthansa is utilising this time to trial new economy concept products. While it recently announced that in economy passengers on short-haul flights will now have to pay for dining and drink options, on the long-haul network the carrier is currently testing a new Economy Class seating concept called “Sleeper’s Row”. This product follows the likes…
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2020 has been perhaps one of the most challenging years for commercial aviation since the industry started. While the industry has survived terrorism, volcanic ash, wars and epidemics, this pandemic has shaken the industry to its core. The rulebooks have been thrown out and airlines have had to fight for their survival. While some governments…
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Pass us the salt, please. It might not be the first airline globally to go down this route, however, for the first time in its history, British Airways has decided to unlock the doors to its warehouse this Christmas to give customers and aviation fans the unique opportunity to get their hands on items from…
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Singapore Airlines and SilkAir will start to offer a wider range of main courses on flights under three and a half hours from next month, providing customers with a greater variety of local Singaporean and international favourites on these routes as part of its new Economy Class meal concept. At first, the new presentation might take…
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JetBlue – in a bid to fully refresh its competitively priced fully-flat bed Mint product – has announced its first major refresh of its JetBlue Mint service. While we know that the airline will be launching London flights in Q3 2021 with an all-new (and very exciting) new hard product, it was about time the…
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Yesterday saw Malaysia Airlines, in partnership with Heathrow Airport, host a tour for a select few –including TheDesignAir – to see first-hand and experience the health and safety procedures that have been introduced to ensure that passengers have a safer and comfortable journey from their arrival at the airport through to reaching their destination. We…
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In the second of our Flygge series, we turn our eyes to Qantas. ‘Flygge’, a wordplay on Hygge – the Danish and Norwegian word for a mood of coziness and comfortable conviviality with feelings of wellness and contentment – is TheDesignAir’s name for this new emerging airline trend where brands are now becoming a part…
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COVID-19 has certainly kept airlines on their toes, and while many airlines are frantically trying to get their operations off the ground once again, there’s been an unusual, yet somewhat expected side effect. For years airlines have strived to become lifestyle brands, as relevant in the home as they are in the skies. The problem…
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Virtual reality has been around for a while, its use however within the aviation sector is increasing. Many design studios now have adopted this way of modelling cabin interiors and seat designs to expedite the creative process and visualise the end product with a high quality interactive render. There is clear benefit on both sides…
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You might have seen in the news, that airlines are increasingly turning to UV (and in particular UVC) to sanitise their fleets. Only in the past few weeks JetBlue adopted a new trolley-based light sanitisation station that’s wheeled through the cabin to disinfect the cabin in approximately 10 minutes. Why UV light? While UVA and…
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Qantas has just released a gift packages that can be sent directly to the doors of people doing it tough in lockdown during the COVID-19 crisis. In something we predicted airlines would start to do in our Covid White Paper, the carrier is turning some of its excess stock of pyjamas, amenity kits and snacks in…
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We’ve covered TAP before on the site a few times, and even though some time has elapsed since they first took delivery of their A330Neo’s, this is the first time we’ve booked a ticket to experience this brand new Recaro hard product. While it isn’t the most spacious seat in the skies, we’re curious to…
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When it comes to personal hygiene kits, Etihad is one of the first airlines to offer a unique, upgraded proposition for its First and Business Class guests, which also includes a snood-style face mask for use throughout their journey and beyond. The soft reusable snood has been treated with MicrobeBARRIER™ fabric treatment, a broad spectrum antimicrobial…
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Friday July 17, 2020 saw another casualty due to the Coronavirus. British Airways announced that its fleet of Boeing 747 aircraft, also known as ‘The Queen of the Skies’, are likely to have flown their last scheduled commercial service. While that might not mean ‘never-ever’, unless there is an unprecedented swing back to normality the…
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Fly better. That’s Emirates‘ marketing slogan. It’s the same marketing campaign that has featured the likes of Jennifer Anniston, onboard bars, showers, all-aisle access and swathes of space. The problem is, Emirates has – since the A380 entered its fleet – offered two products, a 777 and A380 business class product that couldn’t be more…
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While Finnair isn’t the first carrier to introduce a hygiene amenity kit, as of tomorrow passengers will be able to enjoy this simple complimentary addition to their passenger experience. While other airlines have brought a variety of kits out, what makes Finnair stand out is the fact that this kit is sustainable, with a focus…
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“It’s hard to believe I created this site over eight years ago. In such a short time the passenger experience has developed so much. It is testament to the airlines, design agencies and passengers who collectively morphed the airline experience in to the best the skies have seen since aircraft first flew. I created this site…
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Qatar Airways has adapted its health and safety measures onboard by introducing new personal protective equipment for both customers and cabin crew, which increase the protection for passengers and bring the crew protection in line with (if not more than) other global airlines. The airline’s latest measures include offering face shields (rather than masks) and…
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With such a fast changing narrative around Coronavirus it’s difficult for airlines to plan for a post-Covid future. From social distancing to personal shields, designers have been supporting airlines across the globe, working quickly to help navigate the scale and impact of such a widespread pandemic. Most solutions created have answered a problem, whether it’s…
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