It’s your lucky day if you are arriving into Heathrow Airport’s Terminal 2 and 3. The airport, which is still one of the busiest in the world, has been overhauled over the past few years to keep up with demand and refresh their international image.

Delta Arrivals Lounge LHR Terminal 3
Whilst Terminal 3 already had the Virgin Atlantic Arrivals lounge and American Airlines, they now have an arrivals lounge from Virgin’s partner Delta too. Opened recently, the new lounge is available to all of Delta’s BusinessElite passengers and SkyMiles Diamond and Platinum Medallion members arriving from the United States.


Open from 6am to 2pm, the Arrivals Lounge is really the perfect place for their overnight passengers to refresh before heading into town, and offers eleven private showers featuring amenities by New York’s Malin+Goetz as well as on-site butler services including clothes press and shoe shine.

Delta Arrivals Lounge shower

Meanwhile, multiple breakfast offerings are available including Starbucks Coffee, lighter fare such as fresh fruit, pastries, yogurt and cereals and prepared to order à la carte items. Wi-Fi is available throughout the Arrivals Lounge, plus a business center and a selection of the day’s newspapers. Staff are also on hand to assist with any future Delta travel plans.

Delta Arrivals Lounge main lounge

“The Arrivals Lounge is a unique offering in the Delta portfolio and re-affirms the importance we place on London Heathrow,” said Perry Cantarutti, senior vice president, Europe, Middle East and Africa. “This new arrivals facility, when combined with multiple premium departure areas, Delta Sky Clubs and shower facilities offered throughout the Delta system, reinforces our commitment to London and the premium traveler.”

Delta Arrivals Lounge breakfast area

It should be reminded that Delta’s Detroit and Minneapolis flights still arrive and depart from Terminal 4, which is a bit of a trek for those wanting to use the facilities, but for all other passengers, this will be a welcome addition.

Plaza Premium Arrivals Lounge LHR Terminal 2
Another lounge opened this week, is by none other than Plaza Premium. Mirroring the product on offer in their Terminal 2 departures lounge, this new lounge if the first independent Arrivals Lounge at London Heathrow and open to all travellers regardless of their choice of airline or class of travel.

PPL- LHR T2 Arrival - Bar 4

The company has gone all out, offering a wealth of pampering goodies, passengers can enjoy a bar, delicious food menu and Wellness Spa with individual treatment rooms offering organic massage treatments by British luxury spa brand, ila.

PPL- LHR T2 Arrival - Front door

Access to Plaza Premium Lounge Arrivals costs from £25 per person for one hour and this includes complimentary food, soft drinks and house alcoholic beverages. The Arrivals Lounge also offerscomplimentary Wi-Fi, international newspapersmagazinestelevisionand full flight information.Showers cost £15 per person.

PPL- LHR T2 Arrival - Bar 3

Whilst its the design we really like in Plaza Premium’s Arrivals Lounge (as usual) we are also loving the organic massage treatments that have been designed by ila “for travellers who are looking to combat travel ailments, awaken their senses and revitalise the body and mind.” These start at £45.

PPL- LHR T2 Arrival - Massage Room 2

Mr Song Hoi-see, Founder and CEO of Plaza Premium Lounge Management Limited, comments, “We are delighted to be making London Heathrow our home in Europe and be a part of the airport’sgrowth. Following the successful launch of our lounge in the Departures of Terminal 2 – The Queen’s Terminal, we are very excited to be opening our second lounge in the Arrivals of the terminal. This will be followed by our third lounge in Terminal 4 in spring 2015 and there will be more openings to come in Europe.  London Heathrow is an incredibly important market for us, particularly as we grow our presence in this part of the world and we look forward to announcing further developments. Our goal is to make every journey better for travellers whether we meet them at the beginning or the end of their trip.”

PPL- LHR T2 Arrival - Shower Room

One thing is for sure, with their 50 or so pencilled in launches for 2015 around the world, there is bound to be a Plaza Premium Lounge near you in the near future.

Posted by:Jonny Clark

2 replies on “Heathrow Airport Opens Two New Arrivals Lounges

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