Hawaiian Airlines has been one of our favourites in North America for quite a while, they’ve managed to set their stall as a strong, identifiable and unique airline from both passenger experience and brand perspectives. Its fleet has recently been updated and with the addition of new A321’s focussing on the West Coast, it’s freed…
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Delta is yet again investing in their cabins, in what seems a steady stream of improvements to their product. Instead of upgrades to their service or long-haul products (and soon-to-be new uniforms) the new Airbus A321neo is getting some love. While slated to be delivered late 2020, the first image has surfaced of a brand new…
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While the trend for airlines is to open a residential style lounge concept, Air Canada has leapfrogged its competition by creating a new lounge concept which focusses on time-sensitive travellers looking purely for a place to charge up their computers, phones and themselves. The opening of the Air Canada Café at Toronto Pearson International Airport supports the existing…
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This week saw JAL receive the first of 8 Airbus A350’s which the airline is bringing online as a workhorse of its domestic operations. The state of the aircraft is actually the first Airbus plane the airline to join the fleet, which was purely Boeing prior to the addition of this wide-body. Although Mitsubishi will…
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ANA is in the process of making a series of comprehensive changes to the seats on domestic and international aircraft as part of its strategy to remain at the forefront of hospitality and passenger comfort for every type of flyer. The renovations will improve the Economy Class product while also increasing the number of Premium…
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All Nippon Airways (ANA) is moving forward with a plan to “raise the bar on customer service” even higher. ANA is well known for an internationally-high standard excellence in hospitality, so there is no surprise that the airline wants to upgrade its domestic lounges at Itami, Fukuoka and Naha Airports, which will be redesigned in…
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After three years of the current incarnation, ANA is just about to release a brand new inflight safety video. Following the trend of departing from the standard dry information piece, the airline has injected an element of humour and locale by utilising the historic Japanese cultural form of Kabuki theatre. The video will be shown…
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Following the soft-opening of their Melbourne lounge earlier this year, Qantas has completed a major upgrade of its domestic lounges at the Airport, providing customers with more seats, an Asian spice bar and premium designs inspired by Melbourne’s landscape. The new Domestic Business Lounge and Qantas Club have been completely redesigned to use space more…
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ANA has recently opened its brand new ANA Suite Lounge and the renovation of the ANA domestic lounge at the Sapporo (New Chitose) airport, which celebrates the local landscape and culture. “The overall design concept of the new lounges is ‘Ichigo ichie’ which translates as ‘treasure every encounter as if it were once in a…
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Next week sees the doors open to Qantas‘ latest lounge in Brisbane, Australia. The domestic lounge is the latest addition to a multi-million pound upgrade at the airport. The upgrade began in October 2016 with the opening of a new International Lounge and will be completed in the coming months with an upgraded Qantas Club and new Chairmans…
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Domestic travellers from Perth can rejoice. Qantas has opened its doors to domestic passengers travelling from Western Australia with a brand new Qantas Domestic Business Lounge. Following the carriers latest design aesthetic, this bright and airy lounge offers 50% more lounge space than its predecessor. Seating 350 passengers, the spacious lounge is split into different…
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We haven’t covered much on Virgin Australia recently. Our bad. However, we couldn’t help but fall in love with their new Melbourne Lounge that has been open a little over a week. Taking 6 months to renovate the previous lounge space, they have managed to double the size and give the whole venue a slick,…
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JetBlue have announced the new price point for flying with the only private ‘suite’ between West-East Coast flights; Los Angeles and New York and San Francisco and New York. Starting at a mind bending $499 one way they have managed to surpass our expectations yet again with the costs being yet another reason to fly…
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