Etihad Airways is the latest airline to announce its wellness strategy to rebuild confidence and increase reassurance. Dubbed ‘Etihad Wellness’, the carrier has outlined its expanded and more comprehensive health and hygiene programme in an accessible customer guide. In a direct response to the COVID-19 outbreak, the programme will be championed by the introduction of specially…
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This time, the latest Design Thinking result from Covid-19 has come from United Airlines. The carrier delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and maintenance base, but instead of shipping them from abroad, United were pleased to announce that the masks were made from 12,284…
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The addition of ‘Wellbeing Kits’ to flights might not be a brand new idea, but over the past few weeks, launches of these new amenities have certainly been a welcome addition in the airline’s arsenal to help empower passengers over their own hygiene and sanitisation. Roll over Naomi Campbell, who last year – with her…
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