7 emerging passenger experience trends to watch out for

We’re currently in an era of rebounded passenger volumes, overwhelming profit margins, and seemingly sustained growth in virtually all aspects of the aviation industry. While much of that profit has been realised by heavily streamlined operations post-COVID, it’s also been due to pared back passenger experiences over the past 12 months, with many airlines only…

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All hail bold liveries. JetBlue launches first ever full livery refresh with striking new design.

It seems we’re seeing a resurgence of colour in the aviation industry. While early 2000’s saw a wave of cost effective ‘Eurowhite’ liveries which were anything but inspiring, this month has seen not just Riyadh Air launch a bold new colourful look, but now JetBlue joins the ranks of refreshingly striking all-over liveries. Somewhat reminiscent…

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Delta kicks off 2022 with a new, more sustainable image

Delta is the latest airline to act upon its promises to become a more sustainable carrier in the future. While perhaps seen as small steps, by sheer volume, these amount to some substantial changes. Starting this month, the airline will refresh its onboard product offerings with artisan-made amenity kits, introduce recycled bedding, reusable and biodegradable…

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Could tactile, textured finishes be an emerging trend post-COVID?

It’s long been established in scientific fields that memories, emotions, and senses are all tied together. The same region of the brain that processes the five senses is also partly responsible for storing emotional memories. In the airline field, that means passengers are more likely to remember and build brand memories that tie in all five senses…

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Lothansa? The challenge of having similar tail fins

It seems the week before Christmas brought a challenge from LOT Polish Airlines to Lufthansa regarding the German flag carrier’s somewhat contentious new livery. The Polish carrier draws issue with the fact Lufthansa’s reimagined tail fin has an uncanny resemblance to theirs. While we agree there are similarities, to our our trained eye, they are…

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The Rise Of A New Class, ‘Business Suites’, But Will It See The Death Of First Class?

Doors. This is where it all starts. Over the past few years, the differences between First Class and Business Class hard-products have become fewer and farther between. We’re now in an era where British Airways new Business Class product offers equal space and more privacy than its older First Class product. Airlines such as Qatar…

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