As we emerge into 2024 and airlines continue their post-pandemic growth with record profits seen by many, the race to invest into the passenger experience begins. While cabin programs can take several years to manifest, the quickest and easiest way to win over market share for the lucrative business class segment, is to reimagine the…
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While 2022 is already underway, it seems that airlines are starting to emerge from hibernation, and with it, bringing a wave of passenger experience improvements from new cabin classes to new amenities. But what are the emerging trends we expect to see through 2022? Premium Economy wars As well as seeing new premium economy products…
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Throughout 2020, we’ve seen the great efforts airlines have made to quickly adapt the passenger experience from check-in all the way through to onboard. However, airports across the world have also had to play a part in enhancing social distancing and help space out the flow of passengers throughout terminals and gate areas. Luckily, both…
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