The never ending game of cat and mouse between the US3 carriers is playing dividends for the inflight and ground customer experience in the USA. A region that was once a decade behind the rest of the world when it came to cabin interiors, has fast become a hot-bed of creativity and world-standard hard products.…
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This year turning out to be a pretty exciting year for the passenger experience world. While airlines are recording record profits, they are investing heavily into their new aircraft, looking to try and win over market share. Here’s TheDesignAir’s round up of best business class seats you should fly in 2024. 1. Cathay Pacific 777…
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In a recent event in Malaysia, the country’s flag-carrier revealed new cabins for the airline’s impending A330neo fleet, with the first of these shiny new aircraft scheduled for delivery in Q3 2024. We are thrilled to see the airline really doubling down on its proposition in a bid to win back market share. The A330neo…
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This week saw British Airways host an event in London to present a wave of improvements to the passenger experience costing the carrier no less than £7bn over the coming years. Now usually this would be seen as a series of individual stories, but as a collective, the overarching impression is that the airline is…
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Air India has had a challenging launch of a new brand in our eyes. How can an airline both represent and value a nation’s pride while also modernising its image to the international stage. While the airline originally launched a new brand and livery that fell flat, the carrier has slowly been building the much…
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In the second of our studio spotlights, I take an afternoon to sit down with Paul Wylde, one of the industry’s leading design veterans who has worked across a range of exciting and varied projects. So Paul, firstly, can you tell us a little bit about your background? I love telling stories on behalf of…
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January saw the launch of yet another lounge, The Chase Sapphire Lounge in New York’s LaGuardia (LGA) airport. The Chase Sapphire Lounge was also joined last week by a sister lounge in JFK, in partnership with Etihad Airways, both of which are run by The Club, an Airport Dimensions brand. This might sound complicated, but…
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Where Air India’s recent rebranding failed to excite with the new master brand, livery and hard product, the recent announcement of enhancements to the soft product launch has filled in gaps to the missed deeper connection to its national heritage. This week has seen the airline reveal new amenity kits, a luxurious and sustainable bedding…
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Today we are pleased to announce TheDesignAir’s 11th annual award winners, as we celebrate the very best in aviation design, brand, and passenger experience around the world. Every year we see airlines across the globe continue to advance the passenger experience in the air and on the ground. There has been a new wave of…
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Etihad Airways has just given a sneak peek of its new flagship premium lounges at Abu Dhabi International Airport’s much awaited “Terminal A”. Etihad inaugurated the new terminal on October 31st with a special one off flight before introducing a full transition to the Terminal which should be complete by the 14th November. Etihad’s impressive new…
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LOT Polish Airlines is continuing its drive towards enhancing the passenger experience. The new LOT Business Lounge at Chicago’s O’Hare Airport will be the first space of its kind outside Europe. It will be opening in the second half of 2024. Much like the new interiors for the aircraft, the lounge’s new interior will be…
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On a recent flight through Warsaw to Chicago i was able to experience LOT Polish Airlines business class product, and I have to say, apart from a slightly dated cabin, the product was near excellence. There will be a review of that on my site soon, as well as a full video trip report on…
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Now those with a good memory will notice that the announcement of Saudia’s new brand feels a little bit familiar. That’s for good reason. Saudia’s latest livery is actually a previous incarnation of the brand image from the 1980s. A time when futurism was based on a mix between brutalism and pixelated screen technology, which…
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You will be forgiven for not knowing of this new Bermuda-based startup, but it’s certainly going to be getting a lot of attention in the coming months. The airline has been a long time in the making. Bermudair actually comes from Adam Scott—the same CEO who wanted to start Odyssey, the all-business class airline that…
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I think most of us were surprised that when Vistara and Air India were going to merge, Air India was going to be the dominant brand, considering how considered and elegant Vistara’s brand image was in comparison to the crumbling image of a legacy carrier from yesteryear. But in hindsight, as Air India has been…
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We’re currently in an era of rebounded passenger volumes, overwhelming profit margins, and seemingly sustained growth in virtually all aspects of the aviation industry. While much of that profit has been realised by heavily streamlined operations post-COVID, it’s also been due to pared back passenger experiences over the past 12 months, with many airlines only…
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This week saw not only the partial-acquisition of ITA Airways by Lufthansa Group, but also the first of its 18 A330-900Neo aircraft which will form the backbone of its international fleet. The aircraft is the first to be fully realised with ITA Airways vision for the passenger experience, as the A350’s that are already flying…
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Alaska Airlines has had a long-time relationship with the Alaskan Salmon, In fact, in 1932, the airline took its first flight between Anchorage and Bristol Bay, home of the world’s most extensive sockeye salmon run. Since then its constantly been a part of distributing salmon across the States, so celebrating this ironic Alaskan export makes…
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The update to a livery for an airline with a large fleet is a costly, and arduous undertaking. A dramatic shift in livery and brand can create inconsistency for years while a fleet is repainted, and too subtle a shift can be seen as folly. But sometimes the arrival of a new sub-fleet can bring…
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It may not be first to the punch, but following on Lufthansa’s coattails, Swiss has revealed its own personalised ‘SWISS Senses’ air travel experience from 2025 onwards utilising exactly the same hardware as sister carrier Lufthansa. The centrepiece of the new customer product is a redesigned cabin for the airline’s long-haul aircraft fleet, which was…
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Qantas has finally unveiled prototypes of the First and Business cabins on the aircraftthat will fly passengers non-stop from Australia to New York and London from late 2025 along with a detailed virtual reality fly-through render of the aircraft cabins. This comes shortly after news of a new First Class lounge that will open in…
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This is the TheDesignAir’s hottest Design Airlines to try in 2023. Whether you fly regularly or are saving up for that once in a lifetime trip, here’s our recommendation for airlines, big and small, that bring a bit of style to the skies, but which have you flown and which are you wanting to try?…
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Kuwait Airways has recently announced a wave of enhancements across its passenger fleet on the A330-900neos as well as new uniforms, new routes and improvements to its lounge offering in Kuwait. While many of the improvements will only been see by a few travelling on the airline in the near future, one element will be…
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Air China has just revealed images of its new A350 interiors, which feature the Recaro CL6720 seat in Business Class, something we reported back in 2021. These new seats replace the existing Super Diamond seats found on the rest of the A350 fleet, with a more condensed seating LOPA, yet the additional benefit of privacy…
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As the first in a series of United Club locations to open in 2023, United has officially opened its new United Club lounge in Chicago O’Hare’s Terminal 1, close to gate C10. Not to be confused with United’s Polaris lounges, the Club lounge is home to a range of new additions designed to elevate the…
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British Airways announced that its 787-8 Dreamliners are the latest in the line to get some much needed love in regards to their business class product. While the majority of the fleet has already been updated, there’s still a few aircraft left with the original Yin-yang suites from the 2000’s, including the 787-8’s, 787-9’s and…
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As 2022 draws to a close, we’ve seen the airline industry bounce back with a vengeance. The industry has proven itself as strong as ever, rebounding with new routes, new aircraft, new interiors and a sense of optimism once again. We have continued to see innovation, enhancements, and a renewed investment into the passenger experience.…
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It’s with great pleasure TheDesignAir’s 10th annual award winners have been announced today, celebrating the very best in aviation design, brand and passenger experience from across the globe. We’re thrilled to see airlines once again investing in passenger experience and brand, and there have been many excellent entrants and shortlisted entries this year. We’re thrilled…
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A Foster + Partners and Buro Happold consortium has won the competition to design the new CPK airport between Warsaw and Łódź. “The pivotal project will act as a symbolic gateway to Poland, a 21st century transport interchange which brings together air, rail and road, while reflecting the country’s national identity and providing exceptional passenger experience,”…
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I was lucky enough to be invited onboard Air New Zealand’s inaugural JFK-AKL flight in September, the 4th longest flight in the world. I’ve done similar trips such as Emirates A380 LAX-DXB flights, but there’s something more unfoundedly daunting about crossing swathes of Ocean. No human likes to be stuck in a confined space for…
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