Ballast Nedam And ULC Groep Redesign KLM Crown Lounge At Schiphol

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Royal Schiphol Group and KLM just awarded the contract for the redesign and extension of the existing international KLM Crown Lounge in Amsterdam. The ambitious project by Ballast Nedam and ULC Groep will include the addition of a whole new floor to the lounge and building an outdoor terrace all based on a new interior design. When work is completed, the lounge will have approximately 1400 seats instead of the current 800, with floor space increasing to 6300 sq m (currently 3600 sq m).

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The first renderings are intrinsically Dutch including a large house like entrance to the lounge featuring a vast picture window looking out to the airport apron. We also like the potential addition of the Delft houses lining the escalators from the main concourse.

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The first part of the renovation is planned for completion in the summer of 2018. All work on the lounge should be finished in spring 2019. In an attempt to limit disruption, parts of the lounge will remain in use during the upgrade, with minimal nuisance, noise or otherwise, to passengers and business operations.

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“The lounge is intended to create the ultimate customer experience,” states KLM. “It will receive an entirely new interior design with a completely new look, creating a fresh experience. The lounge will be fitted with the latest technology and service will be outstanding. There will be new concepts for everything from dining and refreshments and the service provided by lounge staff to logistics and the kitchen design. Digital innovations such as a self-service entrance will contribute to the personal experience. KLM is creating the lounge of the future.”

The international KLM Crown Lounge for business class passengers on intercontinental flights, can be found between Pier E and Pier F. Schiphol is commissioning the shell work, while KLM has commissioned the work on the interior and the interior design.

One comment

  1. I was so excited to learn that I could visit the KLM Crown Lounge in Schiphol when I was transiting to Africa in 2015. What a huge disappointment. Efficient yet unfriendly staff, no seating due to the massive crowds everywhere, lack of decent food…it felt like a massive cafeteria with a bit more elegant seating. Loved the KLM HOUSES on display but that was it. This will be a much needed and welcome addition…now to revitalize the rest of this dated and over extended terminal. Great place to plane spot but awful to transit through now.

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