AirJapan revealed its Landor livery and brand last year, but not much was known about the brand beyond the exterior. Last week, however the airline revealed the carrier’s interior image and uniforms that will go some way in building the inflight passenger experience. AirJapan will be the new medium-haul international brand, as part of ANA,…
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It may not be first to the punch, but following on Lufthansa’s coattails, Swiss has revealed its own personalised ‘SWISS Senses’ air travel experience from 2025 onwards utilising exactly the same hardware as sister carrier Lufthansa. The centrepiece of the new customer product is a redesigned cabin for the airline’s long-haul aircraft fleet, which was…
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Kuwait Airways has recently announced a wave of enhancements across its passenger fleet on the A330-900neos as well as new uniforms, new routes and improvements to its lounge offering in Kuwait. While many of the improvements will only been see by a few travelling on the airline in the near future, one element will be…
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Yesterday saw the very first of no less than 120 retrofitted aircraft take off from Dubai to London Heathrow. As part of a US$2billion upgrade program, EK003 heralds the start of a huge investment from Emirates to bring all of their A380s back to the skies, and – eventually – featuring the latest cabin products…
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Iberia is the first airline to take delivery of the new A350 cabins that feature ever-so-slightly wider cabins and new technologies that make the aircraft lighter and more advanced (such as greater flap settings and faster retracting landing gear), even though they look identical on the outside. However, on the inside, Iberia has opted to…
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Award-winning Taiwanese carrier Starlux has just received its first of over a dozen new A350s, destined to start flying long-haul routes next year. As well as being the first carrier to have Airbus’ latest version of the XWB, which features an additional 4″ of internal width at the shoulder level and electronically tinted windows. While…
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While Lufthansa had to quietly retreat from it’s questionable 5-star Skytrax rating just a few weeks ago, to a more understandable 4-star rating, it’s no surprise that the carrier is trying to pull out all the stops to re-energise interest in the carrier which has been marred recently by news of impending strikes. Yesterday Lufthansa…
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Yesterday saw American Airlines announce a relatively needed and long-awaited refresh to its interiors programme. Bringing its long-haul and premium narrow-body cabins a whole new look was expected, and after United and Delta had rolled out its own signature Polaris and One products, American needed to step up to the mark. While the new cabins…
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Passenger seat rules and regulations regarding ergonomics haven’t really changed in decades. However, as a race, human’s have continued to evolve, and we’re getting larger and taller. This means economy seats and cabins once comfortable for passengers in the 1960’s are no longer viable for today’s traveller. In fact the CDC says between 1960 and…
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Launched today in London’s still-trendy Shoreditch, Virgin Atlantic’s new A330neo product should indeed turn heads. Launching a brand new product across a small yet nimble fleet usually means that the product offering becomes increasingly fragmented, but actually the airline has stumbled upon better synergies than ever on its Transatlantic offering. Introduced on Virgin Atlantic’s 16…
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Today saw Air France reveal a brand new Business Class product that will start to grace its 777-300ERs. It also revealed an exciting new ‘brand video’ to impart the new Air France brand to its global audience. At the heart of this regeneration lies its new business class seat, which is entirely new, although it…
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SAS has just revealed its photos of its new A321LR cabin. The transatlantic narrow body joins the carrier’s wide-body fleet in connecting the two continents, but trying to keep the same passenger experience touch-points across fundamentally different airframes was a difficult ask. While the airline sadly hasn’t been able to provide all aisle access, by…
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Taiwanese carrier China Airlines has just received its first A321neo passenger aircraft which heralds a new era in the airline’s narrow-body fleet. A total of 25 of these advanced Airbus aircraft will enter the fleet over the coming years, which will operate short-haul routes including Northeast Asia, Southeast Asia, and Cross-strait. The aircraft itself features…
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Today saw Air France take delivery of its first Airbus A220-300, the company’s most modern aircraft in the fleet on its short and medium-haul network. The airline has been on a massive fleet renewal program since introducing the Airbus A350 on its long-haul network, and by 2025 it will have integrated the 60 A220-300s ordered…
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All attention this week might have been on JetBlue’s much anticipated entry in to the TransAtlantic race, but with it came a nifty little amenity for passengers in coach that we absolutely love. Developed in collaboration with JetBlue – Formia, the international guest amenity and hospitality specialist – the new kits are now available on the airline’s highly anticipated transatlantic…
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AVIC Cabin Services is more than just AIM altitude and Thompson Aero Seating, however those will be more familiar names than Jiatai. However, it’s one company and part of the group not to be overlooked. Jiatai’s new JT220B Business Class and JT220E Economy Class seats are a result of the company’s strategy, supported by ACS,…
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United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
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SWISS has now joined the ranks of its fellow Lufthansa Group airlines in offering Premium Economy, which will supplement its existing Economy, Business and First classes of travel from the fourth quarter of this year. Interestingly the airline has opted for a fixed-backshell seat which usually gets a bad rap for passenger comfort although it…
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While we covered JetBlue’s fantastic new Mint product recently, the airline certainly kept our eyes at the front of the aircraft, as we thought that’s where the magic was going to happen. However, it seems when it comes to Economy Class travel, the airline has decided to firmly position itself as a challenger to the…
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Hawaiian Airlines has been one of our favourites in North America for quite a while, they’ve managed to set their stall as a strong, identifiable and unique airline from both passenger experience and brand perspectives. Its fleet has recently been updated and with the addition of new A321’s focussing on the West Coast, it’s freed…
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Gulf Air today moved its operations to the brand new terminal in Bahrain’s International Airport in Manama. The new terminal couldn’t be more different than its predecessor, as it is awash with light thanks to its huge picture windows and high ceilings. With the new terminal, comes new ground experiences for passengers, including brand new…
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British Airways has today announced that it will be partnering with celebrated, British Michelin-starred chef, Tom Kerridge, who has designed a number of gourmet food items, which include signature pies and sandwiches, to pre-purchase for the airline’s Euro Traveller (short haul economy) customers. “The move marks a renewed focus on the short haul customer…
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Emirates is one of the last bastions of the A380. Thanks to its critical mass of the product, once vaccines take hold and confidence in travel returns, the airline will be well poised to offer luxury travel to the masses once again. The carrier already has an arsenal at its ready to help position itself…
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Uganda Airlines might not be on everyones radar. But that’s because until last week, the carrier just operated a modest fleet of four Bombardier CRJ900’s. Resurrected from its predecessor that last flew in 2001, the latest incarnation spread its wings a little over a year ago, but seemingly has big plans. With aircraft bought by…
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Meet Pure Skies, PriestmanGoode’s answer to the future of flight, responding to the recent curve ball Covid-19 threw at cabin designers of today. The London-based design studio created a new design concept to support the future success of the aviation industry – understanding that a clean slate is needed to bring confidence back to the…
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Vistara was one of the last airlines we covered pre-lockdown who received a brand new jet. The carrier’s 787 certainly showed this airline meant business and its latest arrival, a brand new Airbus A321neo shows Vistara is living up to its promises. The aircraft – which is part of a hefty order of 50 from…
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MEA doesn’t often feature on TheDesignAir, as it has slipped under the radar for a while with its older fleet and less-than-design approach to aviation. However it seems the airline has turned a corner and is featuring firmly on our radar now. While not as ‘bells and whistles’ as many other Middle Eastern carriers, it…
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Qatar Airways has adapted its health and safety measures onboard by introducing new personal protective equipment for both customers and cabin crew, which increase the protection for passengers and bring the crew protection in line with (if not more than) other global airlines. The airline’s latest measures include offering face shields (rather than masks) and…
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While no one has successfully modelled the complex commercial outlook of the airline industry over the coming months, some airlines are predicting it will take many years to return to pre-Covid19 levels of revenue, profitability and passenger numbers. When borders reopen there might be a small surge in passenger numbers, but to get to 2019…
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While WHO’s recommendation to reduce the spread of a virus is through the alteration of passenger behaviour and that actually aircraft – with their HEPA filtration and regular cleaning – are relatively clean already; there’s still passenger perception to overcome which is sometimes deeply rooted in emotional based reasoning rather than scientifically proven facts. It’s…
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