Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique global environment over the past couple of years, built on political unrest and now the…
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British Airways just celebrated its centenary year and as part of its new year’s resolutions (Happy New Year everyone!) the carrier has hinted at some much needed upgrades to its Heathrow lounge complexes. 2019 saw the carrier bring a host of new lounge designs to its network including San Francisco, Geneva, New York and Milan.…
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2019 has seen yet another year of great innovation, new products, new airlines, new lounges and new airport facilities across the globe. It just goes to show how quickly the industry continues to evolve and respond to the ever-increasing needs of an airline passenger. Just before this year, or even this decade, comes to a…
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Malaysia Airlines has completed opening its doors to three new lounges in Kuala Lumpur, Malaysia. We love these lounges, with their distinctive and ornate design, that will play home to the airline’s First and Business Class passengers, as well as oneworld and Enrich premium level guests. The new lounges are part of a new brand…
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United Airlines announced this week it was bringing new Global First and Business First amenity kits to the skies. Beginning Aug. 1, 2015, the airline will exclusively offer Soho House’s London based ‘Cowshed’ skin-care products onboard in newly redesigned amenity kits for premium-cabin customers on intercontinental flights. Also, a collection of Cowshed products will be available in many…
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Qantas, the day after their inaugural launch of their A380 service to Dallas Fort Worth, announced their brand new Darwin lounge for their premium cabin and valued frequent flyers. The new space is more than double the space of the previous incarnation, which whilst comfortable, wasn’t really anything to write home about. The new space,…
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TheDesignAir 