Air France takes its brand to new heights

Today saw Air France reveal a brand new Business Class product that will start to grace its 777-300ERs. It also revealed an exciting new ‘brand video’ to impart the new Air France brand to its global audience. At the heart of this regeneration lies its new business class seat, which is entirely new, although it…

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Stepping through the door. What Virgin Australia’s new invitation-only ‘Beyond’ lounge has to offer

The new incarnation of Virgin Australia has continued its previous tradition of offering a very special lounge to its most prestigious guests. Today saw the curtain lift on the airline’s long-awaited invitation-only private ‘Beyond Lounges’ in Melbourne, Sydney and Brisbane, reserved for corporate partners, some high-status Velocity Frequent Flyer members and key opinion leaders throughout…

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Finnair’s new long-haul product is a masterpiece in authentic residential-inspired design

It’s rare to find innovation in Business Class products in the past few years. Since the likes of Singapore Airlines’ new monocoque seats and Qatar Airways QSuites, many carriers are opting to customise off the shelf products, which naturally bring tried-and-tested comfort, but will never advance the passenger experience the same way that a truly…

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Ten stories we loved in 2021

As 2021 comes to a close, we take a look back at some of our most popular stories on the site this year, as well a few of our own favourites too. Do let us know what were your own personal highlights too, we’d love to hear from you. Here’s to another exciting year in…

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United Airlines declares ‘Passenger Experience war’ against rivals with impressive new interiors

United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…

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XiamenAir Introduce New ‘Modern-Classic’ Uniforms

Starting this month passengers on XiamenAir may notice they are being served by cabin crew wearing entirely new threads. The new uniforms for men will join the women’s uniforms that were launched May last year. Designed by famous Taiwanese fashion designer Jamei Chen, the new male uniforms for include off tailored silhouettes that hark back to the JetSet…

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Etihad Opens New Lounge in New York JFK

On Wednesday, James Hogan, President and Chief Executive Officer of Etihad Airways officially opened the airline’s First and Business Class Lounge at JFK International Airport. Following Washington D.C. the new lounge is the second in the United States to join the airline’s collection of premium lounges offered worldwide for its guests. The new space is designed by…

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The Aviator Episode Four

It’s time for next instalment of The Aviator: The podcast about all things flying. Hosted by Ted Kravitz and regular guest host Jonny Clark. This month we we unpick the findings of the Airports Commission, Mark Vanhoenacker takes us through his book Skyfaring – a journey with a pilot, plus, the month’s news on the airways –…

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The Aviator Episode Three

  It’s time for next instalment of The Aviator: The podcast about all things flying. Hosted by Ted Kravitz and regular guest host Jonny Clark. This month we head back to our cool studio in London after visiting Reuben Arnold, Director of Brand & Customer Experience at Virgin Atlantic and ask him all things brand. We…

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The Aviator Episode Two

It’s time for next instalment of The Aviator: The podcast about all things flying. This month it’s an Airport special, so the show comes from London City Airport, where we discuss everything from routes, landside, airside innovations and the future of gateway hubs across the world. We also discover the secret to LCY’s steep approach…

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