Etihad’s new Wellness Ambassadors could be the industry’s next ‘Flying Nanny’

Etihad Airways is the latest airline to announce its wellness strategy to rebuild confidence and increase reassurance. Dubbed ‘Etihad Wellness’, the carrier has outlined its expanded and more comprehensive health and hygiene programme in an accessible customer guide. In a direct response to the COVID-19 outbreak, the programme will be championed by the introduction of specially…

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British Airways opens new lounge in Johannesburg

British Airways has been busy on the ground recently, and Johannesburg, South Africa was the latest destination to receive a lounge refurbishment. The space, based in O.R. Tambo International Airport has undergone significant refurbishment with the new and improved space being converted into one large lounge with a dedicated boutique dining area for First customers. The…

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Starlux Airlines is certainly drawing some attention, but how will it compete in an already crowded Asian market?

Starlux Airlines, Taiwan’s latest startup is starting to turn heads. Originally a start-up that – like most – had a questionable future, seems to be full-steam ahead with a recent uniform and A321neo cabin launch. It hasn’t stopped there though, as there have been signature scents and even homeware products that the airline has launched…

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Delta’s A330-900neos bring familiar Delta One product to Business Class, and World’s first on an A330 to offer fully enclosed suites

Delta, who recently took a large stake in LATAM has also this summer launched its A330-900neo interiors. This means that now there is a similar all-aisle access business class product on certain LATAM and Delta flights, although Delta, which is rolling out doors across its new Delta One products, might be getting an additional edge.…

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Special Trip Report: Why Virgin Atlantic’s new A350 product highlights a magical shift in the carrier’s positioning

In the past Virgin Atlantic was seen as the coolest of underdogs – the carrier for those in the know, flown by the rich and famous across the Atlantic. Onboard massage therapists, inflight bars, even a business class lounge with a Jacuzzi used to be signature parts of the passenger experience. Times have changed however,…

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Trip Report: Cathay Dragon A330-300 Business Class November 2017

Flight: KA361 Aircraft Type: A330-300 Class: Business Class Route: DPS-HKG Date: November 2017 http://www.cathapacific.com We are big fans of Cathay Pacific at TheDesignAir, that’s no real secret. We love the carriers ground product, with wealth of stylish lounges and super easy to navigate home base of Hong Kong International Airport, but Cathay Dragon, the now-aligned sister carrier always seemed in…

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Singapore Airlines Fantastic New A380 First and Business Class Products Are True Market Disruptors

Taking a leaf out of Etihad’s book, Singapore Airlines has launched a breathtaking brand new vision for their A380s including new First, Business, Premium Economy and Economy products, showcasing how for SIA, the A380 is certainly still an important part of the carrier’s future. Riding on the theme of “Space made personal, experience the difference”,…

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Air France Opens New Lounge In CDG Terminal 2G

Air France may be proving themselves as an excellent European airline for connecting passengers, with some of the shortest and most seamless connections in their hub Charles De Gaulle, but the investment into improving the passenger experience runs much deeper than the infrastructure that’s being developed behind the scenes. While AirFrance’s flagship lounge ‘The Park’ in…

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XiamenAir Introduce New ‘Modern-Classic’ Uniforms

Starting this month passengers on XiamenAir may notice they are being served by cabin crew wearing entirely new threads. The new uniforms for men will join the women’s uniforms that were launched May last year. Designed by famous Taiwanese fashion designer Jamei Chen, the new male uniforms for include off tailored silhouettes that hark back to the JetSet…

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Avianca Launch New Miami Lounge

Avianca this week announced the latest opening of their new lounge concept in Miami International Airport. Located in Terminal J near boarding gate 12B, the lounge offers its services to LifeMiles Élite Gold and Diamond members as well as Star Alliance Gold, Priority Pass cardholders or Business Class travelers and their guest. This is the 16th lounge…

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Trip Report: LAN 787-8 Business Class April 2015

Flight: LA705 Aircraft Type: B787-8 Class: ‘Premium’ Business Class Route: MAD-SCL Flight time: 13:21 Seat: 4D Date: April 2015 http://www.lan.com Best for: Couples due to the seat config or smarter travellers wanting a better experience compared to the Iberia codeshare flying the same route. The crowd: A full cabin, mainly Chilean, and either wealthy travellers or business travellers. Business or pleasure: This route, considering it connects on…

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