Yesterday saw the newest United Club unveiled in LAX, “the jewel in the airline’s $573 million project” to refresh nearly all of its customer-facing spaces in Terminal 7 and Concourse 8 at Los Angeles International Airport.
While this isn’t one of the airline’s new Polaris concept spaces, it still packs a glamour-punch. At more than 20,000 square feet, the new LAX United Club is going to be one of the airline’s largest and most stylish. The location features not only a gourmet kitchen and bar offering expanded food and beverage option, but spectacular views of the airport, the Hollywood Hills and the Los Angles skyline. The design, like Delta’s SkyClubs also takes advantage of the city’s gorgeous year-round weather, with a spacious and scenic outdoor terrace where customers can relax with a cocktail or a meal alfresco.
Over the past several months, United has been keeping up with the competition, by opening a new economy lobby, new baggage claim areas and, in cooperation with the Transportation Safety Administration (TSA), installed a new security checkpoint complete with five state-of-the-art automated screening lanes to modernize the airport security experience for the airline’s customers.
While we are waiting to see the new Polaris product rolled out both on the ground and in the air, it’s a pleasure to see the airline is still investing into the passenger experience in some of the airline’s most prestigious destinations.