United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
Read MoreUnited Airlines has brought a little bit of future optimism to the aviation industry once again today with the announcement of a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic…
Read MoreThis time, the latest Design Thinking result from Covid-19 has come from United Airlines. The carrier delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and maintenance base, but instead of shipping them from abroad, United were pleased to announce that the masks were made from 12,284…
Read MoreGreat news! United Airlines has just released a themed Star Wars safety video. Jumping on the Star Wars bandwagon (which already includes Virgin Atlantic, ANA and Latam, to name just a few) the carrier is celebrating the launch of the Star Wars: The Rise of Skywalker by releasing a safety video, special livery and Mileage…
Read MoreLaGuardia is in the midst of a renovation project, and this Sunday United customers using New York-LaGuardia Airport will get to experience the brand new gates on the Terminal B Eastern Concourse. The new concourse area features ceilings up to 55-feet high and as a drastic contrast to the previous experience, feature plenty of natural light.…
Read MoreIt’s not the first super-hero partnership, in fact, Turkish Airlines has had a whole wave of super heroes in their safety video for over a year since the Lego Movie came out, and Superman and Batman have been adorning one of their 777’s for years. But, beginning June 1, United Airlines will launch its latest…
Read MoreMeet the new U.N.I.T.E.D… oh no wait, that’s just the unfortunate window/logotype placement. United have revealed their latest livery, not on one of the grounded 737 Max aircraft, but one of the 737-800’s with scimitar winglets. “The design is a visual representation of United’s ongoing brand evolution while staying true to the history it has…
Read MoreUnited Airlines‘ customers now have an opportunity to experience the ever-popular Sunday Riley products thanks to the upcoming roll-out of new amenity kits featuring what is frequently described as a ‘cult’ beauty brand. This new collection, In some stylish leather cases (in premium classes) will begin its roll-out later this month on board and the range…
Read MoreNope, this isn’t the press shot from the latest Star Trek franchise, these are the new threads that will adorn 70,000 employees across United’s operations. The new designs follow last year’s announcement of their new partnerships with Tracy Reese, Brooks Brothers and Carhartt. Focusing on high quality fabrics, improved breathability and overall enhanced fit, United’s…
Read MoreToday see’s customers traveling in United’s Polaris business class – the airline’s International Premium Cabin – now being able to enjoy an awesome new space, including a la carte dining, before their travels in the new United Polaris lounge at Los Angeles International Airport. While the carrier might be the third largest in LAX, this new…
Read MoreFriday 29th June will see the launch of United’s latest Polaris lounge, joining Chicago, San Francisco and Newark’s recent openings. Passengers travelling in the airline’s Polaris business class, available on the carrier’s international routes will have access to this premium lounge. As with all the Polaris lounges, there will be a focus on locally sourced menus…
Read MoreUnited’s roll out of their Polaris product has been a little ‘relaxed’ shall we say, with the original premise being launched back in 2016. However, the airline will open the doors to its latest lounge in Newark on Monday June 4th, featuring daybeds, shower suites, private dining and more. On offer exclusively to the airline’s international premium…
Read MoreStarting Next Monday, April 30, customers booked in United Polaris – the airline’s name for international business class – will be able to relax and dine prior to their travels or refresh upon arrival in the new United Polaris lounge at San Francisco International Airport conveniently located in the International Terminal near Gate G92. The lounge,…
Read MoreUnited has just announced it will be launching its own International-standard Premium Economy product this year. Titled Premium Plus (Merging both ‘Economy Plus’ and ‘Premium Economy’ monikers) this new cabin may cause confusion for passengers booking the cabin class. However, those travelling in it will enjoy “more space, comfort and amenities. The seats will be…
Read MoreThis might not be a ‘partridge in a pear tree’, but December 1st saw United start to give it’s premium passengers a new gift, in the form of Polaris – the newly redefined Business Class experience. At 12.01am this morning, the airline started to roll out the new Polaris service across all of its markets. The reimagined, sleep-enhancing…
Read MoreYesterday saw the newest United Club unveiled in LAX, “the jewel in the airline’s $573 million project” to refresh nearly all of its customer-facing spaces in Terminal 7 and Concourse 8 at Los Angeles International Airport. While this isn’t one of the airline’s new Polaris concept spaces, it still packs a glamour-punch. At more than 20,000 square feet, the new…
Read MoreUnited Airlines has unveiled today a brand new international business class cabin and lounge concept that will start flying December 1st 2016. This revolutionary leap for United pushes the boundaries of comfort and amenities for the one remaining US legacy carrier that has lagged behind the recent developments at Delta and American. Named after the North Star, United…
Read MoreIAH airport is the latest airport to receive OTG’s signature dining experiences in partnership with United Airlines. The key hub in the airline’s network was chosen to undergo a series of renovations in order to elevate the dining and retail experience at all of United’s terminals in Houston George Bush Airport. The spaces are designed…
Read MoreThere is nothing quite like spotting new special liveries taking to the skies. Today marks two Emirates A380 jets taking to the skies this week, wearing special liveries in support of United for Wildlife, a global collaboration that unites the efforts of the world’s leading wildlife charities in the fight against the illegal wildlife trade.…
Read MoreDomestic travel in the US is really heating up now, with a new wave of interiors just launched by United. Starting with the A319 next week, the new interior will be rolled out on A319s, A320s, 737s and 757s throughout 2016. The new interiors are custom created for the airline as it pushes hard to…
Read MoreUnited Airlines announced this week it was bringing new Global First and Business First amenity kits to the skies. Beginning Aug. 1, 2015, the airline will exclusively offer Soho House’s London based ‘Cowshed’ skin-care products onboard in newly redesigned amenity kits for premium-cabin customers on intercontinental flights. Also, a collection of Cowshed products will be available in many…
Read MoreUnited Airlines won’t be beaten, and like Cathay Pacific, have introduced a brand new amenity kit. In a slightly less tactile, but still nicely packaged product, will be offering international premium-cabin customers a unique enhancement to their in-flight experience with specially designed amenity kits available through late spring. As part of a wider initiative to improve…
Read MoreThe launch of the new Terminal 2 at London’s Heathrow Airport has given some airlines the perfect excuse to design new lounges and configure the passenger experience for the more “modern” traveller. A prime example of this, is with United’s new United Club and Global First Lounges, that quite frankly, are surprisingly stunning. Interestingly, United…
Read MoreUnited Economy Report Flight: UA1717 Aircraft Type: B767-400 Class: Economy (Coach) Route: HNL – SFO Date: 26th September 2012 Best for: ‘Blandalised’ travelers, looking for a cheap seat, and nothing else. Most likely to sit next to: (on this route) An aging surfer dreaming of times gone by, or an armada of Japanese tourists. Business…
Read MoreUnited have announced on their facebook page that their 787 will have a new look to it’s livery. To quote their site, “Our 787 fleet will be painted with the globe livery but will get its own unique twist: the gold line along both sides of the fuselage will feature a special swoop from nose to…
Read MoreBefore the merger of United and Continental, United offered a plethora (not often I get to use that word!) of bolt-on options for your flight, from sending your luggage before you, to extra leg room, lounge access, priority security clearance, priority check in. These are apparently great revenue streams for the airline, all which have…
Read MoreAviation is awash with blue. Approximately a decade ago, the skies were filled with blue liveries, interiors lined wall-to-wall with blue seats, carpets, and uniforms in every shade of navy. While design studios have gradually peeled airline brands away from such a strong design vertical, what caused such visual dominance in the industry?
Read MoreAcumen, the London based design studio, has been working with JetBlue for several years, reimagining the passenger experience. Back in 2016 they commenced work on the new A321neo cabin, but they have also worked on the new A321LR project which graced the news this week, thanks to its innovative business class cabin featuring the new…
Read MoreCOVID-19 has certainly kept airlines on their toes, and while many airlines are frantically trying to get their operations off the ground once again, there’s been an unusual, yet somewhat expected side effect. For years airlines have strived to become lifestyle brands, as relevant in the home as they are in the skies. The problem…
Read MoreWith Salt Lake City International Airport recently opening its latest terminal, Delta – the largest of airlines operating from SLC – has also opened its largest Delta Sky Club with guests able to enjoy the new space from today. Covering just over 28,000 square feet, the new Club celebrates the area’s famous mountainous landscape while…
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