As the first in a series of United Club locations to open in 2023, United has officially opened its new United Club lounge in Chicago O’Hare’s Terminal 1, close to gate C10. Not to be confused with United’s Polaris lounges, the Club lounge is home to a range of new additions designed to elevate the…
Read MoreBoom! There goes United
United Airlines has brought a little bit of future optimism to the aviation industry once again today with the announcement of a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic…
Read MoreUnited Airlines declares ‘Passenger Experience war’ against rivals with impressive new interiors
United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
Read MoreKitting out: a range of new amenity kits take to the skies across the globe
It’s apparently amenity kit season, as a range of airlines including United, Thai Airways, Hawaiian and Brussels Airlines have all released new amenity kits in a bid to enhance the passenger experience. There are two key trends emerging in these kits now, something that we had been hoping airlines would embrace moving forward. One was…
Read MoreUnited turns to upcycling as a solution to the current situation
This time, the latest Design Thinking result from Covid-19 has come from United Airlines. The carrier delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and maintenance base, but instead of shipping them from abroad, United were pleased to announce that the masks were made from 12,284…
Read MoreAmerican Airlines redesigns Admirals Clubs starting with Washington DC’s Ronald Reagan DCA airport
Now we aren’t saying AA’s existing lounges weren’t terrible, but apart from a handful, they weren’t much to write home about either. However the good news is that American Airlines has decided to up the ante with a redesign of its Admirals Club lounges across the United States. Customers will first experience the new look…
Read More7 emerging passenger experience trends to watch out for
We’re currently in an era of rebounded passenger volumes, overwhelming profit margins, and seemingly sustained growth in virtually all aspects of the aviation industry. While much of that profit has been realised by heavily streamlined operations post-COVID, it’s also been due to pared back passenger experiences over the past 12 months, with many airlines only…
Read MoreLOT Polish Airlines to launch impressive new Chicago lounge in 2024
LOT Polish Airlines is continuing its drive towards enhancing the passenger experience. The new LOT Business Lounge at Chicago’s O’Hare Airport will be the first space of its kind outside Europe. It will be opening in the second half of 2024. Much like the new interiors for the aircraft, the lounge’s new interior will be…
Read MoreFoster + Partners reveal striking new airport designs for a new Polish mega airport
A Foster + Partners and Buro Happold consortium has won the competition to design the new CPK airport between Warsaw and Łódź. “The pivotal project will act as a symbolic gateway to Poland, a 21st century transport interchange which brings together air, rail and road, while reflecting the country’s national identity and providing exceptional passenger experience,”…
Read MoreAmerican’s First Class isn’t entirely dead. The new premium interiors may give hint to the future of its cabin strategy.
Yesterday saw American Airlines announce a relatively needed and long-awaited refresh to its interiors programme. Bringing its long-haul and premium narrow-body cabins a whole new look was expected, and after United and Delta had rolled out its own signature Polaris and One products, American needed to step up to the mark. While the new cabins…
Read MoreAir France continues to elevate ground product with new SFO lounge
Air France has continued its lounge renovation programme with a brand new lounge located at gate A of the international terminal at San Francisco airport, in the United States. The upgrade isn’t just skin deep though; the lounge is larger, with new spaces and more services, including a new dining offering to keep passengers fed…
Read MoreStar Bores. How not to do a themed safety video. (Sorry United)
Great news! United Airlines has just released a themed Star Wars safety video. Jumping on the Star Wars bandwagon (which already includes Virgin Atlantic, ANA and Latam, to name just a few) the carrier is celebrating the launch of the Star Wars: The Rise of Skywalker by releasing a safety video, special livery and Mileage…
Read MorePlaza Premium expands footprint in UK by taking over Virgin Atlantic’s Gatwick lounge
It might look familiar, but that’s for good reason. Plaza Premium Group has just opened its latest lounge at London Gatwick Airport, taking over the space that was originally a Virgin Atlantic Clubhouse. This take-over reinforces the Group’s strategic presence in the United Kingdom and increases its foothold across the rest of Europe to six…
Read MoreManchester’s renovated Terminal 2 reopens, and it’s a huge improvement
July saw the very first passengers travelling through Manchester’s Airport’s new terminal extension, marking a major milestone in the Northern gateway’s 83-year history. Work started on the transformation in 2017 and – despite a delay of more than one year to the opening as a result of the pandemic – the facility was officially opened…
Read MoreThe Odd Couple, United And… Spiderman?
It’s not the first super-hero partnership, in fact, Turkish Airlines has had a whole wave of super heroes in their safety video for over a year since the Lego Movie came out, and Superman and Batman have been adorning one of their 777’s for years. But, beginning June 1, United Airlines will launch its latest…
Read MoreHoly Deckchairs Batman! Condor reveals stripey new livery and brand image
Condor revealed perhaps the bravest new livery and brand image today we’ve seen in a decade. Actively opting to shun its previous looks and celebrate its leisure market, the airline has adopted a bold new, deck chair and beach towel inspired (I kid you not) livery. No, it’s not April 1st, and we did have…
Read MoreUnited Rolls Out New Amenity Kits
United Airlines‘ customers now have an opportunity to experience the ever-popular Sunday Riley products thanks to the upcoming roll-out of new amenity kits featuring what is frequently described as a ‘cult’ beauty brand. This new collection, In some stylish leather cases (in premium classes) will begin its roll-out later this month on board and the range…
Read MoreUnited Launches Refreshed Livery, Strengthening The Brand, But Not Exactly Setting The Skies Alight
Meet the new U.N.I.T.E.D… oh no wait, that’s just the unfortunate window/logotype placement. United have revealed their latest livery, not on one of the grounded 737 Max aircraft, but one of the 737-800’s with scimitar winglets. “The design is a visual representation of United’s ongoing brand evolution while staying true to the history it has…
Read MoreUnited Opens New Club Lounge At LaGuardia Airport’s New Terminal B Eastern Concourse Next Week
LaGuardia is in the midst of a renovation project, and this Sunday United customers using New York-LaGuardia Airport will get to experience the brand new gates on the Terminal B Eastern Concourse. The new concourse area features ceilings up to 55-feet high and as a drastic contrast to the previous experience, feature plenty of natural light.…
Read MoreTrip Report: Austrian Airlines B777-200 Business Class, November 2023
I’ve been wanting to try Austrian Airlines Business Class for some time now. The airline has been on my radar as a lesser-known carrier of the Lufthansa Group, but after hearing such good things about the airline, it was time to take the plunge on a transatlantic flight I had to take from London to…
Read MoreWhy so blue? The dominance of the colour in the industry
Aviation is awash with blue. Approximately a decade ago, the skies were filled with blue liveries, interiors lined wall-to-wall with blue seats, carpets, and uniforms in every shade of navy. While design studios have gradually peeled airline brands away from such a strong design vertical, what caused such visual dominance in the industry?
Read MoreUnited’s New Uniform Is Launched, And It’s Certainly… Bold.
Nope, this isn’t the press shot from the latest Star Trek franchise, these are the new threads that will adorn 70,000 employees across United’s operations. The new designs follow last year’s announcement of their new partnerships with Tracy Reese, Brooks Brothers and Carhartt. Focusing on high quality fabrics, improved breathability and overall enhanced fit, United’s…
Read MoreDelta welcomes first guests in Salt Lake City’s brand new Sky Club
With Salt Lake City International Airport recently opening its latest terminal, Delta – the largest of airlines operating from SLC – has also opened its largest Delta Sky Club with guests able to enjoy the new space from today. Covering just over 28,000 square feet, the new Club celebrates the area’s famous mountainous landscape while…
Read MoreLos Angeles Is The Latest Hub To Receive United’s Polaris Lounge
Today see’s customers traveling in United’s Polaris business class – the airline’s International Premium Cabin – now being able to enjoy an awesome new space, including a la carte dining, before their travels in the new United Polaris lounge at Los Angeles International Airport. While the carrier might be the third largest in LAX, this new…
Read MoreThe Flygge Series: A taste of Finnair, in your own home
COVID-19 has certainly kept airlines on their toes, and while many airlines are frantically trying to get their operations off the ground once again, there’s been an unusual, yet somewhat expected side effect. For years airlines have strived to become lifestyle brands, as relevant in the home as they are in the skies. The problem…
Read MoreAmerican unifies 787 Business Class product, with the 787-8 receiving an upgraded experience.
We’re starting to see some positive stories across the industry now, focussing on a return to service and a return to growth. From Wizz’s latest route announcements, to design agencies and airlines setting up their near-future solutions to Covid-19. However, American Airlines’ latest 787 deliveries re-energise a positive conversation about cabin releases on the horizon.…
Read MoreCould Seattle’s Paine Field New Passenger Terminal Be The Nirvana Of Airside PaxEx?
There are few airports in the world that are a sheer joy to fly from, but this new small and perfectly formed terminal could be a nirvana for passengers travelling to and from the greater Seattle area when it commences its first flights, currently scheduled for 11th February 2019. Based in Seattle’s Paine Field airport,…
Read MoreEmirates trying to fix its two-product proposition for premium passengers
Fly better. That’s Emirates‘ marketing slogan. It’s the same marketing campaign that has featured the likes of Jennifer Anniston, onboard bars, showers, all-aisle access and swathes of space. The problem is, Emirates has – since the A380 entered its fleet – offered two products, a 777 and A380 business class product that couldn’t be more…
Read MoreUnited Opens New Polaris Lounge In Newark Airport
United’s roll out of their Polaris product has been a little ‘relaxed’ shall we say, with the original premise being launched back in 2016. However, the airline will open the doors to its latest lounge in Newark on Monday June 4th, featuring daybeds, shower suites, private dining and more. On offer exclusively to the airline’s international premium…
Read MoreAbout face! Why British Airways might need to accelerate its Business Class retrofit
There’s quite a lot of commentary on Covid-19 right now, and the research is constantly evolving. There’s already some innovative designs on the drawing board for helping with the perception of social distancing, including Factorydesign’s Isolation Kit and Aviointeriors’ Janus seat concept. While Factorydesign’s concept actually is quite smart and has a post Covid-19 application,…
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