As the first in a series of United Club locations to open in 2023, United has officially opened its new United Club lounge in Chicago O’Hare’s Terminal 1, close to gate C10. Not to be confused with United’s Polaris lounges, the Club lounge is home to a range of new additions designed to elevate the…
Read MoreUnited Airlines declares ‘Passenger Experience war’ against rivals with impressive new interiors
United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
Read MoreBoom! There goes United
United Airlines has brought a little bit of future optimism to the aviation industry once again today with the announcement of a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic…
Read MoreUnited turns to upcycling as a solution to the current situation
This time, the latest Design Thinking result from Covid-19 has come from United Airlines. The carrier delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and maintenance base, but instead of shipping them from abroad, United were pleased to announce that the masks were made from 12,284…
Read MoreUnited Opens New Club Lounge At LaGuardia Airport’s New Terminal B Eastern Concourse Next Week
LaGuardia is in the midst of a renovation project, and this Sunday United customers using New York-LaGuardia Airport will get to experience the brand new gates on the Terminal B Eastern Concourse. The new concourse area features ceilings up to 55-feet high and as a drastic contrast to the previous experience, feature plenty of natural light.…
Read MoreThe Odd Couple, United And… Spiderman?
It’s not the first super-hero partnership, in fact, Turkish Airlines has had a whole wave of super heroes in their safety video for over a year since the Lego Movie came out, and Superman and Batman have been adorning one of their 777’s for years. But, beginning June 1, United Airlines will launch its latest…
Read MoreUnited Launches Refreshed Livery, Strengthening The Brand, But Not Exactly Setting The Skies Alight
Meet the new U.N.I.T.E.D… oh no wait, that’s just the unfortunate window/logotype placement. United have revealed their latest livery, not on one of the grounded 737 Max aircraft, but one of the 737-800’s with scimitar winglets. “The design is a visual representation of United’s ongoing brand evolution while staying true to the history it has…
Read MoreUnited Rolls Out New Amenity Kits
United Airlines‘ customers now have an opportunity to experience the ever-popular Sunday Riley products thanks to the upcoming roll-out of new amenity kits featuring what is frequently described as a ‘cult’ beauty brand. This new collection, In some stylish leather cases (in premium classes) will begin its roll-out later this month on board and the range…
Read MoreUnited’s New Uniform Is Launched, And It’s Certainly… Bold.
Nope, this isn’t the press shot from the latest Star Trek franchise, these are the new threads that will adorn 70,000 employees across United’s operations. The new designs follow last year’s announcement of their new partnerships with Tracy Reese, Brooks Brothers and Carhartt. Focusing on high quality fabrics, improved breathability and overall enhanced fit, United’s…
Read MoreCould Seattle’s Paine Field New Passenger Terminal Be The Nirvana Of Airside PaxEx?
There are few airports in the world that are a sheer joy to fly from, but this new small and perfectly formed terminal could be a nirvana for passengers travelling to and from the greater Seattle area when it commences its first flights, currently scheduled for 11th February 2019. Based in Seattle’s Paine Field airport,…
Read MoreLos Angeles Is The Latest Hub To Receive United’s Polaris Lounge
Today see’s customers traveling in United’s Polaris business class – the airline’s International Premium Cabin – now being able to enjoy an awesome new space, including a la carte dining, before their travels in the new United Polaris lounge at Los Angeles International Airport. While the carrier might be the third largest in LAX, this new…
Read MoreUnited Rolls Out The Carpet For New IAH Houston International Polaris Lounge
Friday 29th June will see the launch of United’s latest Polaris lounge, joining Chicago, San Francisco and Newark’s recent openings. Passengers travelling in the airline’s Polaris business class, available on the carrier’s international routes will have access to this premium lounge. As with all the Polaris lounges, there will be a focus on locally sourced menus…
Read MoreUnited Opens New Polaris Lounge In Newark Airport
United’s roll out of their Polaris product has been a little ‘relaxed’ shall we say, with the original premise being launched back in 2016. However, the airline will open the doors to its latest lounge in Newark on Monday June 4th, featuring daybeds, shower suites, private dining and more. On offer exclusively to the airline’s international premium…
Read MoreUnited Launches Much Anticipated New Polaris Lounge In SFO
Starting Next Monday, April 30, customers booked in United Polaris – the airline’s name for international business class – will be able to relax and dine prior to their travels or refresh upon arrival in the new United Polaris lounge at San Francisco International Airport conveniently located in the International Terminal near Gate G92. The lounge,…
Read MoreUnited’s Premium Plus Completes the Trio Of US Premium Economies
United has just announced it will be launching its own International-standard Premium Economy product this year. Titled Premium Plus (Merging both ‘Economy Plus’ and ‘Premium Economy’ monikers) this new cabin may cause confusion for passengers booking the cabin class. However, those travelling in it will enjoy “more space, comfort and amenities. The seats will be…
Read MoreUnited Starts To Roll Out Polaris, With Focus On Chicago’s ORD New Polaris Lounge
This might not be a ‘partridge in a pear tree’, but December 1st saw United start to give it’s premium passengers a new gift, in the form of Polaris – the newly redefined Business Class experience. At 12.01am this morning, the airline started to roll out the new Polaris service across all of its markets. The reimagined, sleep-enhancing…
Read MoreUnited’s New Club Lounge Opens In Terminal 7 in LAX
Yesterday saw the newest United Club unveiled in LAX, “the jewel in the airline’s $573 million project” to refresh nearly all of its customer-facing spaces in Terminal 7 and Concourse 8 at Los Angeles International Airport. While this isn’t one of the airline’s new Polaris concept spaces, it still packs a glamour-punch. At more than 20,000 square feet, the new…
Read MoreUnited’s New Polaris Cabin Brings Carrier Up To International Level
United Airlines has unveiled today a brand new international business class cabin and lounge concept that will start flying December 1st 2016. This revolutionary leap for United pushes the boundaries of comfort and amenities for the one remaining US legacy carrier that has lagged behind the recent developments at Delta and American. Named after the North Star, United…
Read MoreUnited Plan To Revamp Houston George Bush Airport Experience
IAH airport is the latest airport to receive OTG’s signature dining experiences in partnership with United Airlines. The key hub in the airline’s network was chosen to undergo a series of renovations in order to elevate the dining and retail experience at all of United’s terminals in Houston George Bush Airport. The spaces are designed…
Read MoreUnited Launch Brand New Interiors Designed By PriestmanGoode
Domestic travel in the US is really heating up now, with a new wave of interiors just launched by United. Starting with the A319 next week, the new interior will be rolled out on A319s, A320s, 737s and 757s throughout 2016. The new interiors are custom created for the airline as it pushes hard to…
Read MoreUnited Continue To Adapt With A Wave Of Improvements
United Airlines announced this week it was bringing new Global First and Business First amenity kits to the skies. Beginning Aug. 1, 2015, the airline will exclusively offer Soho House’s London based ‘Cowshed’ skin-care products onboard in newly redesigned amenity kits for premium-cabin customers on intercontinental flights. Also, a collection of Cowshed products will be available in many…
Read MoreReport: The LAX LHR Business Class comparison
Starting our series of competitive routes around the world, we are breaking down the details of what each airline has to offer to help you find the perfect airline for you for your trip. To start with, we are looking at Los Angeles to London Heathrow. In this post we are looking at the business…
Read MoreDelta Launch New Website
The Delta website has always been better in many ways from its competitors, such as American or United. They have offered a clean contemporary look and design to their site for a while, and this reincarnation is no different. We have to say, it’s a truly good look to the site, which isn’t just skin…
Read MoreTRIP REPORT: United Economy Class
United Economy Report Flight: UA1717 Aircraft Type: B767-400 Class: Economy (Coach) Route: HNL – SFO Date: 26th September 2012 Best for: ‘Blandalised’ travelers, looking for a cheap seat, and nothing else. Most likely to sit next to: (on this route) An aging surfer dreaming of times gone by, or an armada of Japanese tourists. Business…
Read MorePassbook, The New Airline ‘Must Have’ App?
There has been a bit of excitement running through the net recently of Apple’s impending iPhone launch, and with it, iOS 6, the new operating system, hosting a plethora of nifty new now-must-have-apps. The most important, and perhaps exciting to hit the airline industry is Passbook. Passbook seems to be a relatively nifty idea, sorting…
Read More‘Graphically Challenged’ United’s New 787 Livery
United have announced on their facebook page that their 787 will have a new look to it’s livery. To quote their site, “Our 787 fleet will be painted with the globe livery but will get its own unique twist: the gold line along both sides of the fuselage will feature a special swoop from nose to…
Read MoreUnited Look To Confuse Us Further With Even More Travel Options
Before the merger of United and Continental, United offered a plethora (not often I get to use that word!) of bolt-on options for your flight, from sending your luggage before you, to extra leg room, lounge access, priority security clearance, priority check in. These are apparently great revenue streams for the airline, all which have…
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