Cathay has a fairly unique challenge, and is acting pro-actively, but it is it making the right choices to maintain its brand values?

Unlike other media-outlets focussing on the airline industry we make a point to never really comment on short-lived, political or click-bait style news. We focus our approach on the long-lasting customer experience advancements, but Hong Kong has created a unique global environment over the past couple of years, built on political unrest and now the…

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Plaza Premium Up Their Offering With New First Class Pay-For Lounge Concept

Plaza Premium certainly knows how to celebrate its 20th anniversary in style. The pay-for-lounge company has launched a brand new lounge concept. Plaza Premium First is the group’s step above their existing lounge offerings, with a lounge concept that is more akin to traditional First Class lounges. The launch lounge, designed by award-winning Hong Konger Kinney…

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American Express Centurion Lounge Opens In Hong Kong International Airport

This week American Express announced the expansion of its signature airport lounge network, The Centurion Lounge, with two new locations in Hong Kong and Philadelphia International Airports. Hong Kong, which opened this week, marks the first Centurion lounge in Asia, and Philadelphia, opening in late October, marks the 8th U.S. location of this brand. “We are…

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Inside Cathay’s New A350 Inaugural Flight From Gatwick

Today saw the launch of Cathay Pacific’s 4-times-a-week service between Hong Kong and Gatwick airport. The airline has rolled out it’s most technologically advanced airframe on the route, the A350-900, which also flies to Dusseldorf from Hong Kong. Being one of the lucky few invited for the inaugural event at Gatwick, TheDesignAir was able to…

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SkyTeam Lounge At Hong Kong International Opens In Partnership With China Airlines And China Eastern

This week saw the opening of SkyTeam’s latest beautiful lounge in Hong Kong International Airport. This is the latest major SkyTeam lounge opening since Sydney earlier this year. The ‘Exclusive’ Lounge is the result of a partnership between China Airlines and China Eastern airlines. It is SkyTeam’s first VIP Lounge in the Greater China region and the…

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Trip Report: British Airways Boeing 777-300 In New World Traveller June 2015

Flight: BA27 Aircraft: Boeing 777-300 Class: World Traveller (economy) Seat: 30A Route: LHR-HKG Date: June 2015 Frequent flyer program: BA Executive Club / Avios. Part of the OneWorld Alliance http://www.britishairways.com British Airways 777-300ER Economy Class Report Written for TheDesignAir by Zoe Belhomme | As a Hong Kong-based British expat I find myself travelling between London and Hong Kong at least three…

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Cathay Pacific Is Latest Airline To ReInvent First Class Menus

During the same week ANA announce their partnership with Noma in Japan, Cathay Pacific and Mandarin Oriental Hotel Group announce their first-ever international partnership for crafting unique inflight menus for the airline over the coming 12 months. The strategic partnership brings top chefs from various renowned Mandarin Oriental properties in Hong Kong, London, Paris, New…

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TRIP REPORT: Fiji Airways Business Class February 2014

Flight: FJ811 Aircraft Type: A330-200 Class: Business Class Route: LAX-NAN Date: 6th February 2014 http://www.fijiairways.com Best for: Savvy passengers who can afford to spend a little more to start their holiday early, and fight off the jetlag. Most likely to sit next to: Anyone from a seasoned traveller top-to-toe in Linen luxury, to a marine biologist connecting on to Sydney. Business or…

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Cathay Pacific On Being The Best In Business Class

Originally by Dominique Afacan, one of our DesignAir judges for forbes.com. She talks business, beds and Boeing with Roberto Abbondio, Head of Sales and Marketing UK/IR for Cathay Pacific. Cathay just won Best Business Class in the Airline Ratings.com awards – how does the cabin differ to the previous offering? It is a brand new concept. The thing we are very…

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Cathay Pacific End Their 747 Route To London

The end of December 2013 marks an historic moment for Cathay Pacific Airways as it bids farewell to its Boeing 747-400s. Proud to have one of the youngest fleet in the world, the airline has announced that it will operate the fuel efficient and environmentally beneficial Boeing 777-300ER on all of its London flights in…

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TRIP REPORT: Cathay Pacific Business Class December 2013

Flight: CX237 Aircraft Type: 777-300ER Class: Business Class Route: HKG-LHR Date: 1st December 2013 http://www.cathaypacific.co.uk Best for: Passengers wanting no-fuss elegant luxury, space and dining flying to and from Hong Kong. Most likely to sit next to: A mix of couples, suited business men and mainly passengers that keep themselves to themselves. Business or pleasure: Whilst there is no Wi-Fi on board, the…

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TRIP REPORT: Cathay Pacific Premium Economy November 2013

Flight: CX254 Aircraft Type: 777-300ER Class: Premium Economy Route: LHR-HKG Date: 30th November 2013 http://www.cathaypacific.co.uk Best for: Savvy frequent travellers who are happy with a great reclining chair but don’t want to spend their money on business class. Most likely to sit next to: On our flight, I was next to business travellers, one of which was a Boeing Engineer, and most…

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