Flight: LA8084 Aircraft Type: 777-300ER Class: Business Class Route: GRU-LHR Date: January 2019 http://www.latam.com LATAM‘s 777 has long been on our radar to experience. While we had experienced the 787-8 operated by LAN back in 2015, the 777 offered a very different experience, with a traditional 2 x 3 x 2 configuration in business class with the ‘dreaded’ middle seat. While…
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There are few airports in the world that are a sheer joy to fly from, but this new small and perfectly formed terminal could be a nirvana for passengers travelling to and from the greater Seattle area when it commences its first flights, currently scheduled for 11th February 2019. Based in Seattle’s Paine Field airport,…
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It’s a phrase that some airlines build their business model and service proposition on, but the ‘Boutique’ airline is a seemingly new airline type that will no doubt turn our heads a little more often than legacy carriers, but why is that? While La Compagnie has already built the strap-line ‘Boutique Airline’ into their marketing,…
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While most people will be getting excited about the final instalment of the globally successful HBO franchise, 2019 will also see a range of new business class seats across the globe that will see the business class experience becoming more and more competitive with regards to the hard product on offer. With seat designers and…
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TheDesignAir is pleased to announce the 2018 Award winners as voted for by our esteemed judging panel and our readers. This year has seen a wave of improvements around the world in the field of passenger experience. From impressive new business class cabins to swathes of new airline lounges, no stone has been left unturned…
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Flight: GF2 Aircraft Type: 787-9 Class: Business Class (Flacon Gold) Route: LHR-BAH Date: October 2018 http://www.gulfair.com Gulf Air used to be one of the leading carriers in the Gulf region, however, bold upstarts like Emirates quickly stole the crown, with heavy investment in new aircraft and a fairly courageous growth plan, leaving Gulf Air with a lacklustre, dated product that…
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We took some time out of Singapore Airlines VP of Product Innovation’s day to explore what the A350-900ULR and their new business class means for an airline that continues to innovate. Yung Han Ng explains how the airline puts the passenger experience first, and instead of looking to competitors, looks to their own product, and…
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Heathrow has no less than forty-something lounges across the expansive airport, but the offering can vary substantially, so selecting the right lounge can be a bit of a challenge. For those fellow aviation nuts out there though, the airport does offer a range of lounges with excellent views of the runways and apron, making spotting…
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Our recent experience with Turkish Airlines shows it has the fundamental ingredients for a leading passenger experience, however with just a few small tweaks, the airline could have the perfect recipe. Sat in their existing ‘Lounge Istanbul‘ we conduct an exclusive interview with Arif Ali Gezmisoglu, Turkish Airlines’ Customer Experience Manager, finding out that the…
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Flight: TK15 Aircraft Type: 777-300ER Class: Business Class Route: IST-GRU Date: May 2018 http://www.turkishairlines.com Turkish Airlines impressed TheDesignAir last year with a trip on the same route. With the impending opening of the New Istanbul Airport this year, along with new transit services such as the Bosphorus Experience the airline is continuing to evolve and improve, but we wanted to see…
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While many airlines in the world vie to be the biggest, there are a few smaller airlines that are certainly fighting to be the best. We take a look at 10 airlines under 10 million passengers per annum that are doing something special in 2018 that – we think – might just be worth getting…
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Flight: DE2114 Aircraft Type: B767-300ER Class: Business Class Route: FRA-CUN Date: May 2018 http://www.condor.com While a recent announcement that Condor is going to replace its ‘ageing’ fleet of Boeing 767’s may have hit the headlines, we decided to take this leisure-airline hybrid for a spin to see what their business class product delivers. Although part of the Thomas Cook Group,…
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Air France has – for many years – been a bastion of design detail. From uniforms, the ever changing menu card designs, amenity kits, safety videos and now new CDG lounges featuring digital art installations, every design choice is carefully considered, which allows the carrier to exude a very French design aesthetic to the passenger…
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Singapore Airlines has just relaunched its SilverKris magazine. The new magazine is just one of a multitude of improvements currently happening at the airline, all tasked with making the passenger experience better. Published by Ink, the world’s leading travel media company, the magazine has undergone a massive revamp, completely redesigning the magazine from the ground…
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Rockwell Collins used AIX as an opportunity to launch its brand new narrow body business class seat type dubbed ‘Air Rest.’ The seat is actually already flying, and can be found exclusively on Oman Air’s 737 MAX aircraft. Initial deliveries for a total of 30 aircraft recently began and will continue through 2022. This seat, which…
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At the Aircraft Interiors Expo in Germany today, we saw the unveiling of a new business class seat model, created by a joint venture between Adient and Boeing. They have developed lie-flat business class seat prototypes to potential customers at the Aircraft Interiors Expo in Hamburg, Germany. “It will be our goal to provide a superior…
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Flight: UL506 Aircraft Type: A330-300 Class: Business Class Route: LHR-CMB Date: February 2018 http://www.srilankan.com SriLankan Airlines recently added two daytime flights per week from London to Colombo, flying on Saturdays and Sundays, providing better connections and more convenient departure times. This now makes the airline even more attractive to passengers looking for one-stop carriers between London and the Maldives, Sri…
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SriLankan Airlines might be not on everyone’s radar, but there is good reason why it should. It could even be the one secret airline that you might of heard of that you really should try. With incredibly competitive prices, connections as quick as 45 minutes and a world-class inflight product, this oneworld carrier is certainly…
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Malaysia Airlines this week saw the launch of its new A350 product on its prestigious London route, with plans for it to replace the A380 product by March 2018. While this will see a capacity decrease, it will see a more contemporary product on the route, including a very intimate First Class cabin of just…
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Next year will see some exciting developments for passengers travelling to and from London, UK. With new routes, frequencies, upgraded aircraft and enhanced cabin products, London is getting the best of what the skies have to offer. Here is our low-down for the best trips you can take from London in 2018. Mahé, Seychelles Direct…
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Flight: KA361 Aircraft Type: A330-300 Class: Business Class Route: DPS-HKG Date: November 2017 http://www.cathapacific.com We are big fans of Cathay Pacific at TheDesignAir, that’s no real secret. We love the carriers ground product, with wealth of stylish lounges and super easy to navigate home base of Hong Kong International Airport, but Cathay Dragon, the now-aligned sister carrier always seemed in…
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TheDesignAir is pleased to announce the 2017 Award winners as voted for by our esteemed judging panel and our readers. This year has seen a wave of improvements around the world in the field of passenger experience. From impressive new aircraft, new First Class Suites to the smallest details found in tableware and amenity kits.…
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TheDesignAir is pleased to announce the shortlist for the DesignAir Awards 2017 and just like last year, we’ve opened some of the categories to the public, so you can vote for the winners. Now is your chance to pick from our shortlisted categories for Best Design Airline, by region, across the globe. All it takes…
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Taking a leaf out of Etihad’s book, Singapore Airlines has launched a breathtaking brand new vision for their A380s including new First, Business, Premium Economy and Economy products, showcasing how for SIA, the A380 is certainly still an important part of the carrier’s future. Riding on the theme of “Space made personal, experience the difference”,…
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When Changi Terminal 4 opens in just a few days time, Cathay Pacific will proudly take the title for the first scheduled flight from the terminal. The airline is proudly stating that the terminal will offer an innovative and seamless travel experience, in addition to a spectacular and spacious lounge which will be open for their…
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Have you ever wondered what involvement the airline alliance has in the design language adopted by their airlines? With the rise the alliance-friendly terminal, such as Heathrow’s Terminal 2, we talk to Julie Murphy, Star Alliance’s Chair in the UK about design and customer experience. Thanks for taking the time to speak with us, can…
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In an exclusive media event at Heathrow yesterday, Qatar Airways showed off its Quite product on the only operating aircraft with the new seats. TheDesignAir was one of the very few media outlets allowed at this exclusive show around. Currently only available on the 777 aircraft, the QSuite – Qatar Airways’ latest business class product…
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Our Regular UK followers might take great pleasure in the news that Philippine Airlines will be introducing it’s flagship 777-300ER aircraft on the Manila-London route, replacing the older A340 product that’s been operating the past few years. Originally penned to star flying in December, the date has been moved forward to September 19th 2017, meaning…
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This year will see a wave of business class seats that resemble First Class more than ever before. Qatar Airways is introducing the new QSuite this month, Delta is introducing their new private business class suites and United has already rolled out their new business class product featuring all aisle access and fully flat seats.…
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Flight: TK15 Aircraft Type: 777-300ER Class: Business Class Route: IST-GRU Date: April 2017 http://www.turkishairlines.com Turkish Airlines has certainly caught our attention recently. In our first report on the airline’s short-haul product, they impressed us with a region-beating business class product. As part of our three part series we were happy to explore their signature long haul product, which stars in their latest…
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