Beond is an interesting proposition. Through the hype and slightly clumsy press launch, there’s a glimmer of something quite adventurous that could actually work once the kinks are ironed out. Connecting via Dubai certainly doesn’t make for a luxurious experience from Europe to the Maldives, but it’s no different to how many already get there.…
Read More7 emerging passenger experience trends to watch out for
We’re currently in an era of rebounded passenger volumes, overwhelming profit margins, and seemingly sustained growth in virtually all aspects of the aviation industry. While much of that profit has been realised by heavily streamlined operations post-COVID, it’s also been due to pared back passenger experiences over the past 12 months, with many airlines only…
Read MorePlaza Premium lounge opens in Orlando’s New Terminal C
Plaza Premium might be new to the US, but that doesn’t mean it is coming to the market tentatively. The group’s brand new Plaza Premium Lounge at Orlando International Airport (MCO) is a flagship product in virtually every regard, from space, design through to the range of facilities on offer. The state-of-the-art Plaza Premium Lounge,…
Read MoreIberia seeks to up the ante with new A350 interiors
Iberia is the first airline to take delivery of the new A350 cabins that feature ever-so-slightly wider cabins and new technologies that make the aircraft lighter and more advanced (such as greater flap settings and faster retracting landing gear), even though they look identical on the outside. However, on the inside, Iberia has opted to…
Read MoreStarlux gives a masterclass in cabin design with its new A350s
Award-winning Taiwanese carrier Starlux has just received its first of over a dozen new A350s, destined to start flying long-haul routes next year. As well as being the first carrier to have Airbus’ latest version of the XWB, which features an additional 4″ of internal width at the shoulder level and electronically tinted windows. While…
Read MoreFrom 4-star to all star? Lufthansa introduces ‘Allegris’ to try to elevate future passenger experience
While Lufthansa had to quietly retreat from it’s questionable 5-star Skytrax rating just a few weeks ago, to a more understandable 4-star rating, it’s no surprise that the carrier is trying to pull out all the stops to re-energise interest in the carrier which has been marred recently by news of impending strikes. Yesterday Lufthansa…
Read MoreKLM (finally) introduces Premium Economy product, creating consistency across the alliance
Friday saw the announcement that KLM will finally introduce its own Premium Economy product, bringing the carrier in line with Air France, Delta and Virgin Atlantic, its strategic partners. Dubbed Premium Comfort Class, the product sits above its economy comfort product which is fundamentally an economy seat with a little more legroom, and below the…
Read MoreThe new Premium Economy by SWISS is proof that good things come to those that wait…
Today we were invited to see the grand official reveal of SWISS’ latest product in an arsenal of improvements over the past few years. While the airline started with a range of improvements to its ground product and older A340 fleet a few years ago, the airline’s new Premium Economy has been a few years…
Read MoreRyanair updates its livery. Oops, sorry, we mean Icelandair.
To be honest, we’re not really that sure why Icelandair has done this, but it has decided to update and refresh its once elegant brand, simplifying and stripping back originality. Instead opting for a low-cost looking approach with large billboard titles and basic graphic tails. What’s more baffling is how Icelandair have positioned the dramatic…
Read MoreAvianca reveals innovative new seats for A320 fleet
During ALTA Airline Leaders Forum 2021, an event hosted by the Latin American and Caribbean Air Transport Association in Bogota, Avianca presented three new seats that will be retrofitted across the carrier’s short- and medium-haul A320 fleet. The Premium, Plus and Economy seats were all designed by Recaro Aircraft Seating, with an innovative approach to…
Read MoreAir France unveils brand new lounge at Montreal-Trudeau International Airport
Today saw the opening of the fully redesigned Air France lounge at Montreal’s Pierre Elliott Trudeau International Airport. In association with the Plaza Premium Group, the airline now offers its Business and Flying Blue Elite Plus customers a large, elegant and welcoming space, in an iteration of the new ground product design for Air France.…
Read MoreOpinion: Could Etihad become the Queen of Boutique Carriers post-pandemic?
We’ve been drowning in a sea of short-term hygiene messages across the last year as airlines have rapidly ‘masked up’ in order to win over what little passenger volume there has been. Today’s passengers have been assaulted by marketing imagery of planes being scrubbed within an inch of their life, crew in body suits and…
Read MoreThe need for space. Will airlines invest in social spaces once again?
Even non-aviation enthusiasts may have noticed that the skies look a little different today. As we head into another year since the pandemic first decimated commercial aviation, the large behemoth A380s and Queens of the skies – the Boeing 747 – are a rare sight at airports nowadays. Replaced by more economic and smaller long-haul…
Read MoreJetBlue adds refreshed Mint amenities in preparation for its Trans-Atlantic flights
JetBlue – in a bid to fully refresh its competitively priced fully-flat bed Mint product – has announced its first major refresh of its JetBlue Mint service. While we know that the airline will be launching London flights in Q3 2021 with an all-new (and very exciting) new hard product, it was about time the…
Read MoreWestJet opens new ‘Elevation’ lounge in Calgary. A Flagship lounge aimed at cementing the airline’s design credentials
WestJet might not be the first brand that comes to mind when announcing a new Flagship lounge considering its half-dozen fleet of long-haul aircraft. But the airline is certainly looking to craft a niche for itself as the airline of choice for Canadian travellers. Dubbed ‘Elevation’, WestJet’s new lounge in Calgary spans more than 9,300…
Read MoreSharjah receives new Premium Lounge, brought to life by JPA Design
As travel starts to comeback to the UAE, Sharjah’s airport has opened its newly designed Premium Lounge, which will cater to all passengers either with a suitable lounge programme, or by payment on entry. The lounge is just one element in a 4,000 square metre extension. The extensive refurbishment of the lounge features a paired…
Read MorePlaza Premium opens very first lounge in the USA, situated in DFW’s E Terminal
Plaza Premium has just opened its latest and first lounge in the US, situated in Dallas Fort Worth. The lounge joins the brand’s meet and greet ‘Allways’ service that has been in operation in Dallas for the past year. While it’s the first in the USA, it’s the brand’s 18th lounge in the Americas, joining…
Read MoreVistara receives new A321Neo with three cabin classes including fully-flat beds in Business Class
Vistara was one of the last airlines we covered pre-lockdown who received a brand new jet. The carrier’s 787 certainly showed this airline meant business and its latest arrival, a brand new Airbus A321neo shows Vistara is living up to its promises. The aircraft – which is part of a hefty order of 50 from…
Read MorePlaza Premium opens new departures lounge in Sydney International Airport
Sydney’s International Terminal has just welcomed a brand new pay-for lounge for departing passengers. The new Plaza Premium Lounge, situated opposite Gate 25 of Pier B is the brand’s third addition in Australia joining locations in Melbourne and Brisbane. It’s the latest of a wave of lounges being opened by the brand, which now boasts over…
Read MoreVistara reveals its 787 interiors, with a true long-haul product
Vistara, India’s latest full-service carrier, unveiled its first Boeing 787-9 Dreamliner (a first for India), which touched down in Delhi on 29 February 2020. While the plane is Vistara’s 40th to join the fleet, as the rest of the fleet are narrow-body aircraft, this arrival also brought with it, the airline’s new cabin products for…
Read MoreAir France adds new Premium Economy amenity kit, improving collection
This month sees Air France launch a new amenity kit with a brand new design for passengers travelling in its long-haul Premium Economy cabin. The airline regularly updates their kits, and this time they’ve decided to reflect the colder months across the Northern hemisphere right now, wrapping them up in a “padded” texture. This latest…
Read MorePlaza Premium opens new lounge in Dubai
Plaza Premium has just opened its doors in Dubai International Airport, allowing Emirates (and FlyDubai) passengers – not qualifying for its expansive lounges – a new place to relax and unwind before their next flight. It’s not a small lounge either. With space for over 300 guests it’s the largest independent pay-per-use airport lounge at…
Read MoreAmerican Express and Escape open new lounges side-by-side in Phoenix Sky Harbor’s terminal 4
American Express and MAG USA (parent company of Escape) have just announced the opening of The Centurion and Escape Lounges at Phoenix Sky Harbor International Airport (PHX). Located in the airport’s Terminal 4 the lounges will cater to passengers flying with Air Canada, American Airlines, British Airways, Condor, Southwest, Volaris and WestJet. The new lounge complex…
Read MoreInterspace, the new seat by New Territory & Universal Movement challenges the usual premium economy proposition, but is it ever going to take off?
London-based creative firm New Territory has just revealed details of its new spin-off company ‘Universal Movement’ to address the lack of innovation within high density seating on aircrafts and in other transportation environments. Universal Movement’s launch includes the announcement of its first project, Interspace, an innovative approach to the traditional airline seat which utilises a…
Read MoreSkyTeam opens new branded lounge in Istanbul
SkyTeam has officially opened the doors to its seventh branded lounge with its signature distinct style including bright lively colours and never-ending curved features. Located in Istanbul’s new airport (IST), the facility is served by seven alliance members: Aeroflot, Air France, KLM, Korean Air, Middle East Airlines, Saudia and TAROM. The lounge features a statement…
Read MoreSwiss opens stunning new Alpine lounge in Zurich, to ease crowding and re-inject a true taste of Swiss culture
Today sees the opening of the latest Swiss lounge in Zurich, replacing the old First Class lounge in the A gates of Terminal 2, the new Alpine Lounge helps provide some respite to the Schengen departure swells due to the morning and evening flight banks. The airline has several lounges already across Zurich, and all…
Read MoreBritish Airways revamps Milan Linate lounge, but without the modern design palette of newer lounges
After three months of renovation, the new British Airways Linate lounge has opened its doors to British Airways and Oneworld passengers. While the lounge features a new look reception where customers will receive a warm welcome, it doesn’t reflect the ultra-modernist design of the newer lounges in Rome, Aberdeen or JFK. Instead paisley designs, more warmer tones…
Read MoreTrip Report: Turkish Airlines B787-9 Business Class September 2019
Flight: TK67 Aircraft Type: 787-9 Class: Business Class Route: DPS-IST Date: September 2019 http://www.turkishairlines.com It’s not a secret that Turkish Airlines has one of the best soft products in the sky. From our previous reports, we’ve always been impressed with the food & drink, amenities and IFE system onboard their aircraft, but the B777 and A330 hard products in business…
Read MoreAmerican Express opens new lounge in Sydney operated by Plaza Premium
Tomorrow will see the opening of a new and improved American Express lounge in Sydney Airport, replacing its smaller predecessor. Located near Gates 50-63 at Sydney Airport’s T1 International terminal, the new lounge now spans over 600 sq m. The lounge is operated by global premium airport hospitality specialists Plaza Premium Group and offers guests…
Read MoreStarlux Airlines is certainly drawing some attention, but how will it compete in an already crowded Asian market?
Starlux Airlines, Taiwan’s latest startup is starting to turn heads. Originally a start-up that – like most – had a questionable future, seems to be full-steam ahead with a recent uniform and A321neo cabin launch. It hasn’t stopped there though, as there have been signature scents and even homeware products that the airline has launched…
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