Etihad Airlines, under Chief Commercial Officer Arik De, embraces its underdog status while focusing on innovation in premium travel. Launching the world’s first International First Class Suite on a narrowbody A321LR, the airline aims to refine its offerings. With significant investments, Etihad is poised to redefine luxury in air travel, enhancing passenger experience across various classes.
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Etihad Airways is one of the few airlines that allows pre-clearance into the US, meaning that passengers arrive in the US without having to face lengthy queues at immigration. However, this has always meant that prior to departure from Abu Dhabi, passengers have had to face a smaller queue to pass immigration within the airport.…
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It seems Etihad Airways has finally completed its upgrade to the passenger experience by enriching the offering with a stunning new collection of amenity kits and loungewear created in partnership with renowned Italian design house, Giorgio Armani, the sister brand to Armani/Casa that already features in the airlines bedding and tableware. The new amenity kit…
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Etihad Airways has just given a sneak peek of its new flagship premium lounges at Abu Dhabi International Airport’s much awaited “Terminal A”. Etihad inaugurated the new terminal on October 31st with a special one off flight before introducing a full transition to the Terminal which should be complete by the 14th November. Etihad’s impressive new…
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Etihad Airways used the Arabian Travel Market in Dubai to reveal the details behind its new 787 fleet which will supplement the existing long-haul fleet later this year. Instead of opting to continue the heavily customised Business Class seats that the airline currently operates across its 787’s and returning A380’s, Etihad opted for customised off-the-shelf…
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I’ve been saying for a while that Etihad has been repositioning itself as the leader of boutique carriers. In fact, an impromptu conversation in my hotel bar last night with two Emirati ladies reaffirmed this belief, who excitingly dubbed the carrier as more ‘exclusive and chic’ than its larger, brasher, blingier, counterparts. It seems today…
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Etihad has been looking to find an ecological solution to its inflight service for some time. Over the past few years the airline has been at the forefront of experimental eco-flights with everything from zero-plastic long-haul journeys to new technologies to rid the world of vapour-trails. However, the latest developments will be a welcome addition…
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Heading over to Abu Dhabi to experience Etihad’s brand new A350 I was able to also experience the carrier’s 787 for the very first time. While the product is now a few years old, it was useful to see how the product was still standing up against the competition and how the two products –…
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Etihad has always been a challenger brand in the Middle East, even if it’s not the youngest of the carriers. Often shadowed by its much larger, blingier cousin Emirates, and self-styled luxury carrier Qatar Airways, Etihad has had a bigger hill to climb, either winning market share, or the hearts and wallets of this lucrative…
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It’s easier for designers to build passenger experiences for adults. It’s the core design language that makes up a brand and airline passenger experience. After all, we can all relate to how the design created will affect us. However, designers often forget children, which still make up a noticeable percentage of airline travellers. There are…
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Sensory design within aviation is becoming more commonplace. Brands are no longer just a visual manifestation of a company, as companies across the world embrace all of the senses to create lasting memories. Whether its fragrance, touch or sound, lasting memories are built when all of the senses fire in unison, with sound and scent…
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Etihad has just partnered with DUBZ, powered by dnata, an off-airport solutions provider, making it easier for passengers to check in their bags, pick their seat, even upgrade and collect their boarding pass and luggage tags from their home within Abu Dhabi. A Covid-19 PCR test can also be arranged through the airline’s medical partner, LifeDx.…
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We’ve been drowning in a sea of short-term hygiene messages across the last year as airlines have rapidly ‘masked up’ in order to win over what little passenger volume there has been. Today’s passengers have been assaulted by marketing imagery of planes being scrubbed within an inch of their life, crew in body suits and…
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Etihad Airways is the latest carrier to unveil a new safety video, with no surprises that the carrier has opted to film on location at Louvre Abu Dhabi, to give passengers across the globe, a glimpse of what attractions the capital has to offer. This is an emerging trend, something we’ve already covered a few times,…
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Even non-aviation enthusiasts may have noticed that the skies look a little different today. As we head into another year since the pandemic first decimated commercial aviation, the large behemoth A380s and Queens of the skies – the Boeing 747 – are a rare sight at airports nowadays. Replaced by more economic and smaller long-haul…
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2020 has seen the rule book thrown out of the window. Carriers that have adapted quickly will see the largest market share in 2021. While many airlines continue to struggle just to survive day-to-day, some have taken this as an opportunity to level the playing field. While clear regional battles are at play across Asia,…
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When it comes to personal hygiene kits, Etihad is one of the first airlines to offer a unique, upgraded proposition for its First and Business Class guests, which also includes a snood-style face mask for use throughout their journey and beyond. The soft reusable snood has been treated with MicrobeBARRIER™ fabric treatment, a broad spectrum antimicrobial…
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Etihad Airways is the latest airline to announce its wellness strategy to rebuild confidence and increase reassurance. Dubbed ‘Etihad Wellness’, the carrier has outlined its expanded and more comprehensive health and hygiene programme in an accessible customer guide. In a direct response to the COVID-19 outbreak, the programme will be championed by the introduction of specially…
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As we announced a few weeks ago, Etihad has revamped its economy service to become more sustainable while offering passengers larger main meals and a restaurant-style service. On first impressions, offering two waves of dining would appear more complicated for the cabin crew, but as we found out by spending a few hours behind the scenes…
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Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with many of the disciplines being rolled out across the airline, a carrier fast becoming one…
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Recently, Etihad Airways completed a single-use plastic-free flight from Abu Dhabi to Brisbane to highlight the issues the industry faces when it comes to sustainability. But instead of this being a one-off stunt, it has actually turned into a learning curve with many of the disciplines being rolled out across the airline, a carrier fast…
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Etihad Airways is now the first airline in the region to have operated a flight without any single-use plastics on board, in a bid to raise awareness of the effects of plastic pollution. Flight EY484 departed Abu Dhabi on 21 April, landing in Brisbane on 22 April, also known as Earth Day. H.H. Sheikh Theyab…
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Etihad Airways, who is turning 15 this year, has just launched a new ‘Choose Well’ campaign reflecting the airline’s new customer proposition. The airline references the multiple choices we face when we travel, and how to customise the journey on their own terms. It is also reaffirms that Etihad’s customers, partners, guests and employees…
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Etihad Airways has been realigning itself to try and shake off a rather expensive partnership with the likes of Air Berlin and Alitalia recently, so a new partnership to bolster the passenger experience, and with Acqua Di Parma no less, is most certainly welcome. Unlike other carriers, who have different partners depending on the class…
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This week, Etihad Airways launched its new Emirati designed loungewear collection available to First Class and The Residence guests. Revealed at the Louvre Abu Dhabi, the stylish new line by Emirati brand A Friend of Mine by Xpoze was received by a star-studded ‘Night at the Museum’ event. The night was jointly hosted by the airline and influential…
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In addition to its complimentary inflight service and hospitality offering, Etihad Airways has introduced a selection of inflight products aimed at enhancing the travel experience and providing more choice for its guests in Economy Class. The items are available for purchase on a selected number of routes to and from Abu Dhabi. The new selection…
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Just in time for New York Fashion Week, Etihad Airways has launched a fashion inspired promptional video starring 17 couture designs from renowned British designer Julien Macdonald. Etihad has also partnered with BMW, IWC Schaffhausen and IMG Models to bring the spectacle together. Etihad draws comparisons between the preparation behind fashion shows and preparing an…
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Recently the ME3, Emirates, Etihad and Qatar have all garnered attention for their differing stances on their lucrative premium passengers. While Etihad has taken the stance of appealing to all classes especially economy, Emirates is going to try to lure First Class passengers with a new First Class cabin in November, and Qatar seeks to…
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Flying Internationally with Alitalia recently to London via Rome, we had the opportunity to experience the new Casa Alitalia Lounge situated in the heart of the airport’s G gates in Rome FCO’s Satellite Terminal. Taking place of the older Sala Giotto lounge, the new space is totally reimagined featuring the new bold colours of the…
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Both Etihad and Qatar Airways business class passengers have recently released updated amenity kits for their business class passengers. Qatar Airways have complemented the recently launched Giorgio Armani Beauty and Fragrances First Class amenity kits. The Business Class bags share similar style inspirations and are designed in Giorgio Armani’s timeless black and gold accents reflecting the…
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