United Airlines, now profitable once again has firmly set its stall as a leading Passenger Experience airline, vying for market dominance through modern, comfortable cabins that give passengers what they want: more space, more entertainment and more choice. This is something we applaud and have been promoting as the right approach to winning over customer…
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China Eastern took another step forwards in the last week of 2019 with the introduction of a new retro-fitted business class cabin on some of its narrow body aircraft. Reflecting the increasing demand for air travel in China and the increasing competitive approach to offering a world-class product, the airline opted to remove its previous…
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Turkish Airlines has just received its new A321Neo aircraft. The aircraft, which will be deployed on its short and medium haul routes. The aircraft also features the Airbus Cabin Flex configuration, which has removed the usual door positions locating them over the wing, to allow for more passenger space and a more seamless cabin plan.…
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Alitalia today announced their latest wave of improvements to the passenger experience. Guests on all Alitalia flights can now use their phone to check emails or send text messages immediately after their flight has landed, while the aircraft is taxiing to the terminal. A new “Gate to Gate” procedure to allow the use of personal electronic devices has…
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Emirates last week announced that all new 777-300ER and A380 deliveries will be outfitted with enhanced IFE screens and technology, allowing passengers to flick through a massive 4,300 hours of entertainment. That is virtually half a year non-stop of watching a TV, meaning it is practically impossible to watch the whole entertainment offering, even if…
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So re-inventing the safety video isn’t really anything new, we’ve covered countless airlines and their spin-off from the stereotypical safety video, where seat belts have been fastened anywhere from Middle Earth to tropical beaches and Retirement homes. However, Hawaiian Airlines has removed the gimmick and instead position themselves as the real owners of the Hawaiian market. Featuring over…
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The future is here. Qantas has partnered with Samsung Electronics Australia to launch a futuristic trial entertainment service that uses Samsung virtual reality (VR) technology to give customers a spectacular three dimensional experience in a 360 degree style interactive format. Qantas’ clunky yet “Apple generation” stylish headsets will completely envelop customers in an immersive virtual world. Currently the entertainment features the sights and…
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This will please the avgeeks. Did it infuriate you as much as it did us, when onboard, we looked at the fleet information or route maps to find they were out of date, or the information wasn’t detailed enough? London based company Neutral have just announced their new software for airlines which will change the way…
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Flight: EK216 Aircraft Type: A380-800 Class: Business Class Route: LAX-DXB Date: February 2014 http://www.emirates.com Best for: Luxury long haul explorers wanting all the trimmings. Most likely to sit next to: Either your partner or no-one thanks to their staggered seating. But this is ex-pat country, with many international travellers currently based in the UAE on business. Business or pleasure: Well the A380 is…
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Holy smokes, another safety video from Air New Zealand? Hell, why not? The previous, dubbed “Safety Old School Style” features America’s sweetheart comedienne Betty White and a cast of golden oldies. Past Air New Zealand safety video hits have included the Hobbit-themed ‘An Unexpected Briefing’, ‘Fit to Fly’ starring fitness guru Richard Simmons and more recently…
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Just like the new 777’s that Kenya Airways launched late last year, Kenya Airways have released on YouTube a computer generated image of what their new 787’s will be like when they arrive. The first thing that strikes us is the new interior in the Premier World (business class) is the beds are identical to…
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Our friends, and one of our favourite airlines, Air New Zealand are no stranger to producing safety videos, in fact they produce a new one with alarmingly increasing regularity. The latest, dubbed “Safety Old School Style” features America’s sweetheart comedienne Betty White and a cast of golden oldies. Past Air New Zealand safety video hits have included…
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Air France has made a “Best&Beyond” promise to change it’s ways recently, shaking off some of the history it has steeped up over the years, and add a more contemporary ‘luxury’ feel to the airline. The French legacy carrier, like Lufthansa and British Airways, is fast becoming another bastion of European ‘luxury refined’ travel. Each…
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Starting our series of competitive routes around the world, we are breaking down the details of what each airline has to offer to help you find the perfect airline for you for your trip. To start with, we are looking at Los Angeles to London Heathrow. In this post we are looking at the business…
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We reckon, unless you lived in the regions this airline flies to, you wouldn’t have heard of an airline with over 40 years of flying behind it. The national airline of Papua New Guinea has always been seen as an airline not of choice, but necessity. However, things have changed for Air Niugini with an update…
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Emirates has always been a luxurious airline, and their first class is amongst one of the best in the skies, so no surprise that they have decided to include the award winning first class suite in their new executive jet. Many airlines have taken to providing an executive jet service, from Qatar Airways to Lufthansa,…
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Only a day after JetBlue announced their new premium trans-continental product launch including mini-suites, Delta have announced their new premium trans-continental US service onboard their 757 fleet. All in all, they have pulled out the big guns, and with American yet to reveal their new cabin product, the gloves, most certainly are off. Way to…
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Singapore Airlines has been the epitome of luxury for many years now. Many airlines look to the airline, not only for the product they have onboard, but the way that Singapore Airlines effortlessly conveys luxury and sophistication. Singapore Airlines has not failed to deliver on their latest incarnation of products which will replace the current fleets…
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FlyDubai, the up and coming short-mid haul carrier from Dubai, has recently given their competitors a run for their money. They’ve just announced that by the end of the year, they will be rolling out business class seating across their fleet. 3 rows of 2×2 seating will now form the front of their planes. The…
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Our friends, Fiji Airways, have announced the latest stage of their rebranding excercise, bringing back the original glamour and authentic of their previous incarnation of the airline. The carrier on Thursday 27th June, relaunched itself worldwide as Fiji Airways, retiring its ‘Air Pacific’ brand. The defining moment, was the reveal of the new uniforms, created by…
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We are pleased to announce our Top 10 economy classes for 2013. We have scoured the world for airlines that have really shown us something truly special. Whilst many airlines didn’t make the list, we’d like to state that generally over the past 12 months, we have seen airlines around the world innovate and renovate…
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Now that Batik Air, Lion Air’s latest ‘Premium’ venture, has been flying for a few weeks, we thought it best to take some time to take a look at this new carrier and what you can expect. Firstly, Let’s talk interiors. The whole premise of the airline is to fly passengers around the Asia region…
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Garuda Indonesia has had a resurgence in the past few years, and as part of their ‘Quantum Leap’ program announced last year, Garuda have re-launched both their first class product (whilst other carriers continue to remove their products) and ‘executive’ business class. Now available to purchase on their new 777 fleet, the product is of…
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“…and the killer is… [blank screen]” annoying when that happens isn’t it? Not any more! Virgin Atlantic today announced they have now switched on their inflight entertainment from gate to gate, meaning that a passenger can watch an estimated extra two hours per flight. Whilst other carriers around the world have already got this system…
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As JAL announced today that they were launching the JAL 777 ‘Sky Suite’ interior on their New York route as of May this year, we thought we would take a look at the new product that has already been rolled out on the London route as of January 2013. JAL has always been a solid…
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Virgin America Economy Class Report Flight: VX290 Aircraft Type: A320 Class: Economy Class (Main Cabin Express) Route: LAX – CUN Date: 06th November 2012 Best for: Cheap tickets to cool destinations, with less emphasis on cheap, more on chic. Most likely to sit next to: If you were me, slightly larger Americans laden with neck pillows, that didn’t get the memo that…
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Virgin Atlantic Upper Class Report Flight: VS023 Aircraft Type: A340-600 Class: Upper Class (Premium Business Class) Route: LHR – LAX Date: 02nd November 2012 Best for: Someone at home on the red-carpet… or an extra from ‘Made in Chelsea’. Most likely to sit next to: Fashion designers, Graphic Designers, Fergie and anyone with a second home in the Hollywood hills. Business…
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TAM airlines has pretty much been under the radar since their recent merger with LAN earlier this year, with many of the details still being ironed out since the combination of two of South America’s biggest carriers. That was until a couple of days ago, when LAN blasted their competitors out of the water with…
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After the super-successful safety video viral that is going around the net right now, we take a look at the making of the safety video for Air New Zealand‘s latest 777 in-flight announcement. Produced by Weta NZ the same people that brought Gollum to Wellington Airport, ‘An Unexpected Briefing’ – inspired by the upcoming fantasy adventure…
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Air New Zealand rarely take their safety videos seriously. With most of them becoming viral hits on YouTube. From disco work-outs to naked cabin crew, the airline has had it all. They are also quick to get on the Middle Earth PR campaign that’s sweeping New Zealand leading up to the release of The Hobbit.…
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