Do you remember the feeling of getting on your first flight as a kid. The noises, lights, sounds, feelings were all consuming, and Virgin Atlantic with their new advertising agency (from AMV BBDO) brings back the child-like excitement that we all feel when stepping on-board an aircraft. Filmed aboard a fictitious 787, the 1-minute-long advert…
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Hawaiian will enter the record books next year offering the second longest domestic route globally and certainly the longest in the US, with a new Boston-Honolulu city pairing. Just shy of the Paris-Reunion city pair, this new 5,100+ mile journey beats Hawaiian’s already existing long-haul East Coast flight from JFK. Hawaiian Airlines will begin its…
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Yes, its certainly that time of the year. Another great carrier, Malaysia Airlines is offering some fantastic bargains, especially in economy. However, those wanting to experience the premium cabins are also able to get some great deals. For those travelling from London, passengers will get to experience the airlines’ state-of-the-art A350 aircraft, and enjoy their…
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When booking flights, it’s no secret that we are a fan of Air France. Their product, service and new CDG lounge all make for a great choice when flying long-haul from the UK. But September, globally usually means there are great deals to be had, and while Virgin and BA are offering fantastic fares, there…
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British Airways is making a multi-million pound investment in its short haul business class cabin, Club Europe as part of the airline’s existing £4.5bn investment plan that has already seen a range of improvements to BA’s passenger experience. Starting September 12th the airline will introduce what seem to be delicious new menus with improved recipes and…
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A not-so-long time away on an airline far, far away, ANA brings a brand new menu on their Narita-Houston flights. While the airline has been courting the last frontier for the past few years with their Star Wars themed aircraft (forgive the cross-sci-fi reference) the carrier has just announced a range of space food that…
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Qantas is investing in its Melbourne lounges with a major upgrade program set to offer new designs, more seating and new dining options. The first phase of the new Business Lounge opens today, while the first phase of the new Qantas Club opened back in May. “Melbourne is one of the most frequented ports on our…
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LATAM Airlines Group today unveiled its plan to transform the cabins and travel experience of no less than two-thirds of its global fleet with a US$400 million investment. The company will revamp the interior of more than 200 aircraft over the next two years with passengers being able to fly the first renovated aircraft relatively…
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Emirates has once again kept itself ahead of the curve by refreshing its premium offering with brand new luxury products in their First and Business Classes. The new products stem from collaborations with Byredo skincare, Bowers & Wilkins and no surprises that Emirates’ longstanding partnership with Bulgari continues, now with refreshed amenity kits. For First…
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We took some time out of Singapore Airlines VP of Product Innovation’s day to explore what the A350-900ULR and their new business class means for an airline that continues to innovate. Yung Han Ng explains how the airline puts the passenger experience first, and instead of looking to competitors, looks to their own product, and…
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Turkish Airlines has just received its new A321Neo aircraft. The aircraft, which will be deployed on its short and medium haul routes. The aircraft also features the Airbus Cabin Flex configuration, which has removed the usual door positions locating them over the wing, to allow for more passenger space and a more seamless cabin plan.…
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Etihad Airways has been realigning itself to try and shake off a rather expensive partnership with the likes of Air Berlin and Alitalia recently, so a new partnership to bolster the passenger experience, and with Acqua Di Parma no less, is most certainly welcome. Unlike other carriers, who have different partners depending on the class…
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Heathrow has no less than forty-something lounges across the expansive airport, but the offering can vary substantially, so selecting the right lounge can be a bit of a challenge. For those fellow aviation nuts out there though, the airport does offer a range of lounges with excellent views of the runways and apron, making spotting…
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The opening of Muscat’s new airport terminal has given Oman Air the chance to completely reimagine its ground product. The new passenger terminal building has already won awards, and by the look of the lounge, it might be winning some awards of its own. The interiors of the lounges are just simply stunning. The design has…
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Swiss has just opened its redesigned Lounge Centre A at Zurich Airport in Switzerland. The new lounge complex, which is mainly aimed at short-haul travellers, includes a Business and a Senator Lounge. These follow the design of the First Class lounge which recently opened. Made up of series of zones with a range of privacy…
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Emirates has seen the successful launch of its new route to Santiago de Chile, Chile, a mammoth 20+ hour trip from its home hub in Dubai. Luckily the airline gives passengers a chance to stretch their legs in Sao Paulo, where the airline makes a stop over in both directions. Luckily the route is getting…
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Philippine Airlines has opened a small, yet perfectly formed new lounge in Cebu’s new Terminal 2 which itself, only opened a few weeks ago. The lounge, designed by GRiT Design Studio and brought to life by Atelier Almario showcases a new design direction for the carrier, with a homely, warm and inviting space, following the…
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Last year, when we found five good reasons to fly with Philippine Airlines from London, our top reason was their upgraded 777 fleet, however, just one year on comes the announcement of the airline’s decision to roll the A350 on the route. Commencing on the 28th October 2018, passengers are now able to purchase tickets…
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Last week saw Iberia receive the latest addition to the fleet, a brand new Airbus A350-900. The aircraft is the first of 16 A350 XWB on order, becoming the 18th airline to operate the aircraft type. The aircraft is configured in a premium three-class layout, with 348 seats, including 31 full lie-flat bed Business, 24 Premium…
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Rome has recently seen a wave of new and renovated lounges, including British Airways new lounge, Alitalia’s renovated lounge and now situated on the upper level of Boarding Zone D in Terminal 3, Star Alliance’s superbly designed space for their premium passengers . Designed by the Barcelona based team, Up to You Studio, the new Star Alliance…
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As of July 1st, Air France passengers in their Premium Economy or Business Class cabins will experience brand new amenity kits. These funky and fresh designs will be available for 6 months on all long-haul flights. In premium economy, the kits feature a sporty, young tie string bag, that wouldn’t be amiss on sister airline…
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Our recent experience with Turkish Airlines shows it has the fundamental ingredients for a leading passenger experience, however with just a few small tweaks, the airline could have the perfect recipe. Sat in their existing ‘Lounge Istanbul‘ we conduct an exclusive interview with Arif Ali Gezmisoglu, Turkish Airlines’ Customer Experience Manager, finding out that the…
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Friday 29th June will see the launch of United’s latest Polaris lounge, joining Chicago, San Francisco and Newark’s recent openings. Passengers travelling in the airline’s Polaris business class, available on the carrier’s international routes will have access to this premium lounge. As with all the Polaris lounges, there will be a focus on locally sourced menus…
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Flight: TK15 Aircraft Type: 777-300ER Class: Business Class Route: IST-GRU Date: May 2018 http://www.turkishairlines.com Turkish Airlines impressed TheDesignAir last year with a trip on the same route. With the impending opening of the New Istanbul Airport this year, along with new transit services such as the Bosphorus Experience the airline is continuing to evolve and improve, but we wanted to see…
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There is good reason why Delta won both “Winner Best Design Airline North America 2017” and “Most Improved Airline” at our awards last year. The latest addition to their fleet, a retrofitted 777-200 is a prime example of how the airline is going above and beyond to offer a truly exceptional passenger experience. At the…
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This is perfectly timed good news for football fans who are headed to the World Cup. Two new business lounges have just opened at Moscow’s largest International airport, Sheremetyevo in time to welcome travellers for the FIFA World Cup, kicking off on June 14th. Both lounges were designed by international transport and hospitality specialists, JPA…
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Virgin Atlantic has unveiled brand new interiors for its fleet of A330- 200 aircraft. These ex-Air Berlin planes will be retrofitted throughout with the airline’s famous Premium Economy cabin, along with a refreshed new look and feel for Upper Class and updated look for Economy. While all eyes will be firmly rooted in Virgin Atlantic’s…
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Turkish Airlines, like many airlines (like TAP or Qatar Airways) over a stop-over for transiting passengers to experience the city, but Turkish Airlines have taken this experience one further. Not only can passengers enjoy a two night free stay in Istanbul (for business class passengers) but those with more than just a few hours to…
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ANA have revealed the next stage of their unique A380 Flying Honu service between Japan and Honolulu. Honolulu’s Ewa concourse is going to see a brand new lounge featuring an ornate carved wooden tree ceiling, specifically for ANA with direct lounge access to the aircraft for their Business and First Class passengers. As well as…
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Flight: DE2114 Aircraft Type: B767-300ER Class: Business Class Route: FRA-CUN Date: May 2018 http://www.condor.com While a recent announcement that Condor is going to replace its ‘ageing’ fleet of Boeing 767’s may have hit the headlines, we decided to take this leisure-airline hybrid for a spin to see what their business class product delivers. Although part of the Thomas Cook Group,…
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